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"The air conditioning was great and effective for the humid climate. We had limited interaction with the staff, but everyone we spoke with was pleasant and helpful. There was a kitchenette (no stovetop) but only 2 glasses, two plates, and a wine glass. No silverware at all. When we arrived, ALL of the cabinets and drawers were wide open. As for cleanliness, the couch was extremely stained and underneath the cushion was crumby and sandy. The towels and sheets were clean BUT they do not give you a top sheet. All you get is a light blanket. (There were stains on the blanket, too.) We asked for a top sheet and housekeeping gave us one. The views from our room were AMAZING! The area was perfect for getting around and there are places to eat and visit the beach close by. For what we paid, we would stay again."

"The Condado Vanderbilt is a beautiful hotel in a great location. There were two excellent restaurants within two blocks of the hotel. It was easy to get from the airport and to the hotel, and from the hotel to Old San Juan (only about 2.5 miles away). The beach was accessible and there were chairs and umbrellas provided by the hotel there. Overall we enjoyed our stay."

"Clean room. A lot of restaurants nearby. Easy walking distance "

" I was very disappointed with my recent stay. The room felt outdated and unclean, and despite having a kitchen area, there were no dishes provided to actually cook with. Additionally, the parking and navigation in and out of the facility were incredibly difficult and poorly managed. The staff's unprofessional attitude made an already bad experience even worse."

"Had such a lovely time! Staff was very friendly and helpful and informative of the amenities and of things to do in the area. Our rooms were clean and comfortable. The food in the restaurant was great and we appreciated the vouchers to get a discount off of our meals. Will definitely be back as my partner enjoyed the gym and we both enjoyed the pool area as well !"

"Room had a nice view of ocean. Pool was clean and kids had good time "

"Will be back "

"Staff was so nice, was able to let us check in early too!! "

"We really enjoyed our stay at Hyatt Vacation Club at Hacienda Del Mar! From the moment we stepped onto the property, the warm breezes and relaxed vibe set the tone for the trip. The room was lovely and the ocean view was unparalleled. The pool, Mahi Mahi restaurant and private beach were absolutely lovely. We found it very family friendly and loved having access to a full kitchen and washer/dryer. We enjoyed many local restaurants and excursions which were a short distance from this beautiful property. The staff was friendly and helpful. I would absolutely return. If you are Looking for a little slice of paraiso, you’ve found the right place!"