Family Hotels & Resorts in Puerto Rico Island

"Kept very clean and organized "

"I had some issues with my first room, but I was able to talk to the house keeping supervisor and she was able to accommodate us ina wonderful room so god bless her very professional and knowledgeable, but the front desk staff no hospitality training, unprofessional at one point around 8 pm i call the front desk and no one answered the phone today i tried to make a review and the young lady in the front desk don't know how to answer the phone and refuse to identify her self and kept me on the phone for half a hour around 9.53 pm October 2 2025 it not hard to find out who she was who ever is her supervisor, so for house keeping i give them 10 stars for front desk and hospitality training - 10 🌟 "

"Everything was great. One complaint, Piña Coladas not that good. I guess is the mixed used. "

"Rooms were cleaned every day w out request ,the spa was amazing definitely worth the money husband and I enjoyed the private jacuzzi together , property was beautiful. All the staff were great "

"La Concha Renaissance Resort in San Juan is where luxury meets island energy 🌊✨. From the moment you walk into the lively lobby, you’re greeted with sleek décor, upbeat music, and that ocean breeze that instantly says vacation. The rooms are bright, modern, and built for the view — waking up to the waves from my balcony was everything. The bed was Hilton-level comfy, and the design felt chic yet cozy, making it totally Instagram-worthy. Dining was a highlight: from fresh seafood by the pool to fine dining at Perla, every meal felt like a new experience. And yes, the piña colada at the lobby bar is a must 🍹. The amenities are unmatched — infinity pools that blend into the ocean, stylish cabanas, and a vibe that shifts from relaxed sunshine to nightlife energy once the DJ kicks in. Located in Condado, you’re steps from beaches, shopping, and Puerto Rico’s best nightlife. ⭐ La Concha is perfect for couples, friends, or solo travelers who want style, fun, and oceanfront relaxation all in one. Would I stay again? 100%. 🌴✨"

"Grands are beautiful "

"The hotel was amazing, staff was so welcoming and always took care of whatever we needed, also recommended a lot of good spots around the area and they had a beautiful view of the ocean would come again."

"Lovely staff, great beach , great gym, clean rooms"

"Beautiful beach area, amazing coffee, friendly staff, amazing location!"