Emerald Western Gateway Motel
3.5 star property

Comfortable motel with business centre and 24-hour front desk
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Emerald Western Gateway Motel

Photo gallery for Emerald Western Gateway Motel

Standard Studio, Non Smoking, Kitchen (Off-site 750m Retro St Studio) -Retro St Studio
Balcony
Front of property
Restaurant
Lobby

Overview of Emerald Western Gateway Motel

8.0

Very good

Popular amenities

  • Breakfast available
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Room service

Your area essentials

12 Theresa Street, Corner Hospital Road & Theresa Street, Emerald, QLD, 4720
  • Popular LocationKFC3 min walk
  • Popular LocationEmerald Hospital7 min walk
  • Popular LocationEmerald Station14 min walk
  • AirportEmerald, QLD (EMD)7 min drive
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Room options

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About the area

Emerald

Emerald Western Gateway Motel is located in Emerald. Rifle Range Nature Refuge and Belmah Resources Reserve reflect the area's natural beauty and area attractions include Emerald Botanic Gardens and Emerald Aquatic Centre. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Emerald Hospital - 7 min walk
  • Central Highlands Visitor Information Centre - 11 min walk
  • Emerald Golf Club - 12 min walk
  • Emerald Racecourse - 13 min walk
  • Emerald Botanic Gardens - 2 min drive

Getting around

  • Emerald Station - 14 min walk
  • Emerald, QLD (EMD) - 7 min drive

Restaurants

  • Emerald Maraboon Tavern - 4 min walk
  • Theo's - 12 min walk
  • Gloria Jean's Coffees EMERALD - 3 min drive
  • McDonald's - 4 min walk
  • KFC - 3 min walk

About this property

Emerald Western Gateway Motel

Property highlights
Take advantage of dry cleaning/laundry services, a bar and a business centre at Emerald Western Gateway Motel. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), luggage storage and a 24-hour front desk
  • A vending machine, smoke-free property and concierge services
Room features
All 108 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, kitchens and full-sized fridge/freezers

Languages

English, Filipino, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 5:30 AM–11:00 AM for a fee: AUD 5.90–21.90 for adults and AUD 5.90–5.90 for children
  • A bar/lounge

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 1-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately AUD 5.90 to 21.9 for adults and from AUD 5.90 to 5.90 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emerald Western Gateway Motel
Western Gateway Motel
Emerald Western Gateway
Emerald Gateway Motel Emerald
Emerald Western Gateway Motel Motel
Emerald Western Gateway Motel Emerald
Emerald Western Gateway Motel Motel Emerald

Frequently asked questions

Is Emerald Western Gateway Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Emerald Western Gateway Motel?

Self-parking is free at this property.

What time is check-in at Emerald Western Gateway Motel?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Emerald Western Gateway Motel?

Checkout is at 10:00 AM.

Where is Emerald Western Gateway Motel located?

Situated in Emerald, this motel is within a 10-minute walk of Emerald Hospital and The Big Easel. Central Highlands Visitor Information Centre and Emerald Golf Club are also within 15 minutes. Emerald Station is 14 minutes by foot.

Emerald Western Gateway Motel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 41 reviews" "
Rating 8 - Good. 19 out of 41 reviews" "
Rating 6 - Okay. 6 out of 41 reviews" "
Rating 4 - Poor. 2 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jon Thomas

Business traveller
Liked: Amenities
Clean large rooms and nice restaurant.
Stayed 1 night in Aug 2023

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
shower broken staff not helpful place was a shambles
Stayed 1 night in Aug 2023

10/10 Excellent

Barbara

Stayed 1 night in Jul 2023

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Tavern and to IGA. Nice big room
Stayed 1 night in May 2023

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Nothing was too much. Room was very clean and looked like new.
Stayed 1 night in Feb 2023

2/10 Terrible

Greg

Stayed 1 night in Dec 2022

8/10 Good

Silas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is good
Stayed 2 nights in Nov 2021

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Unfortunately there was no thought put into design when building/fitting out the Therese Apartments. The outside light shines straight into the bathroom shower through a huge panel of frosted glass above the shower which in itself is okay, but you have to close the bathroom door as it shines (like daylight) onto the bed. The air conditioning unit is also right over the bed. The bed is really firm & the linen is aged. The bin had not been emptied prior to my stay & was extremely smelly. The Wifi was hard to connect to (had to stand on verandah to get reception) but did work in room once I was connected. I thought a nice cuppa prior to bed to find I had to ask in reception for milk (not offered at check-in. The only positive was the breakfasts at The Gateway. The meals were excellent quality/quantity, coffee fabulous & service great. However on the first morning I did have a live cockroach on my table. In all I wouldn’t recommend staying here.
Stayed 2 nights in Apr 2021

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were travelling back home. One night stay. Very happy with unit. Clean. Comfortable king size bed. Would recommend.
Stayed 1 night in Aug 2020