Ratings based on 370 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia-Verified Reviews
by A verified traveller
Niagara Falls!
Posted 24 Feb. 2020 on HotelsIt was very clean and everyone was friendly and the location was excellent!
Comment from Hotel Management
25 Feb. 2020 by Manager, Hotel Management
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our location. We are always looking for ways to improve upon the guest experience so thank you for sharing.
by A verified traveller
Posted 18 Nov. 2019 on Hotels
Comment from Hotel Management
18 Nov. 2019 by Manager, Hotel Management
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
by A verified traveller
Posted 15 Nov. 2019
Easy to park. Small simple property.Very basic not very many amenities. The restaurant is small and cute and the food is delicious.The rooms needs a little bit of a facelift. They feel a little dingy and there were cobwebs on the windows. However the staff was nice and always available. The breakfast is very simple and they require you to eat in the breakfast area only.
Comment from Hotel Management
15 Nov. 2019 by Manager, Hotel Management
Know that your voice is of tremendous importance to us and we value your comments about our staff and your comments about our area. We hope to see you again to deliver you with a 5 star experience.
by A verified traveller
Posted 11 Nov. 2019 on Travelocity
Comment from Hotel Management
12 Nov. 2019 by Manager, Hotel Management
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
by A verified traveller
Posted 10 Nov. 2019
Room was clean. Nicely decorated. Close to the casino. Great for the price.
Comment from Hotel Management
10 Nov. 2019 by Manager, Hotel Management
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our price as well as our room. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
by A verified traveller
Posted 8 Nov. 2019 on Hotels
Comment from Hotel Management
9 Nov. 2019 by Manager, Hotel Management
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
by A verified traveller
Posted 7 Nov. 2019 on Hotels
Comment from Hotel Management
8 Nov. 2019 by Manager, Hotel Management
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
by A verified traveller
Posted 30 Oct. 2019
It was a good deal. The hotel manger was very cordial.
Comment from Hotel Management
31 Oct. 2019 by Manager, Hotel Management
Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
by A verified traveller
Posted 29 Oct. 2019
Good location, very dirty, stoned front desk?check ou person was very nice and nolagable
Comment from Hotel Management
30 Oct. 2019 by Manager, Hotel Management
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
by A verified traveller
Posted 29 Oct. 2019 on Hotels
Comment from Hotel Management
29 Oct. 2019 by Manager, Hotel Management
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
