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Best Western Plus Soaho Douala Airport

4.0 star property
Travelers enjoy poolside cocktails under the sun while exploring a variety of local flavors at breakfast, lunch, and dinner at this upscale property

Choose dates to view prices

This upscale hotel in Douala's shopping district has three outdoor pools, perfect for sunny days. Best Western Plus Soaho Douala Airport features an art gallery, serves international cuisine at La Galerie restaurant, offers free WiFi, and has a poolside bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
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Policies

Check-in

Check-in time starts at 2:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee: USD 72.72 for check-in between 4:00 AM and noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 7.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 17.55 for adults and from USD 17.55 for children
  • Late check-in fee: USD 72.72 for check-in between 4:00 AM and noon

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

24-hour pool access

Frequently asked questions

Does Best Western Plus Soaho Douala Airport have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much is parking at Best Western Plus Soaho Douala Airport?

Self-parking and valet parking are free at this property.

What time is check-in at Best Western Plus Soaho Douala Airport?

Check-in begins at 2:00 PM. Late check-in is available from 4:00 AM to noon for a fee of USD 72.72.

What time is check-out at Best Western Plus Soaho Douala Airport?

Checkout is at noon.

Does Best Western Plus Soaho Douala Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Best Western Plus Soaho Douala Airport located?

Situated near the airport, this hotel is 1.3 mi (2 km) from Douala Grand Mall and within 6 miles (10 km) of Douala Maritime Museum and Eko Market. Port of Douala and Stade de la Reunification are also within 6 miles (10 km).

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 61 out of 93 reviews
Rating 8 - Good. 13 out of 93 reviews
Rating 6 - Okay. 14 out of 93 reviews
Rating 4 - Poor. 1 out of 93 reviews
Rating 2 - Terrible. 4 out of 93 reviews

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for Cameroon! Buffet for the meals! A little for everyone! The staff was wonderful
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Odile

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is close to the airport and the staff was super nice.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Luc

Liked: Cleanliness, staff & service
Very good but the Price of food is expansive.
Stayed 13 nights in Sep 2024
Verified

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a stay over in Douala, close to airport. Pleasant outdoor swimming pool for hot days.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located near the airport. Friendly staff and service. Excellent buffet dining.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Vinny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, peaceful, super clean, adhere to very high U.S standards.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Mouhamadou

Liked: Amenities
Big Quiet place. Friendly staff. No hot water available to shower in the morning.
Stayed 1 night in May 2025
Verified

8/10 Good

Jean Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and modern hotel close to the airport and reasonably close to the city. Nice staff. Breakfast ok.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jean-Baptiste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services. The place is clean and offer interesting amenities, including an aquatic park for kids, swimming pools, tennis and 5 vs 5 outdoor soccer court, and working areas. The hotel would be perfect when they improve the gym.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is welcoming and friendly. The place is clean, the buffet is nice 😋 the breakfast is delicious and varied. There was just some construction work at the gym, they had to update this detail. This was the only negative point for people who trained every day.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

makenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my mom and sister visiting from the states! We felt so safe and comfortable here. The security keeps a good eye on the place so you feel very secure and the whole staff is amazing! After a long day of travel the kitchen staff made us food at 1:00am despite them being closed and we really appreciated them for going out of their way as they did not have to. 10/10 recommend staying here if you visit very close to the airport weather you just got off the plane and need a place to stay or have an early flight to catch in the morning! This place was so lovely, clean and well taken care of! Thank you to all the staff!
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Ebenezer

Liked: Cleanliness, staff & service

Disappointed

Great staff and good customer service in general. The grounds of the hotel is kept nicely, mainly the back where the pool and children area locates. It could be more inviting with pool chairs and umbrellas. The front was uninviting, a very frightful disable access and steep step access. We expected better from this well known hotel brand and disappointed that the standard was not maintained in Douala. We were expecting the hotel to be of a higher standard due to location and brand. The whole place is tired and in need of general repairs. We narrowly escaped the door facia falling on our heads as we leave the bedroom, what a joke. On our return, it was just stuck back on, waiting for the next unsuspecting customer. The shower did not work well, too much hot water waste from a broken shower. The toilet rocks about when seated on and never flush properly. Shabby finish around the shower cubicle, smashed toilet door from the soft close. Poor bathroom lighting. Mosquito invasion in the bedroom and the hotel lobby was at war with the critters. Just could not relax there or have a drink with the threat of been eaten alive. Breakfast ran out and flies enjoyed the meal equally. We slept at the hotel, but 3 days into our stay, we enjoy other hotels with better facilities, food, drink and relaxation. The hotel is in a very good location but this will not help in the future if poor standard is maintained. I hope not to book with your service again.
Shabby workmanship, health and safety hazard. Narrowly missed our heads.
Stayed 9 nights in Feb 2024
Verified

10/10 Excellent

augustine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Micael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while on vacation in Cameroon.
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
No pick up from airport even if i emailed and sent a message Tv doesnt work in the room Toilet didn’t flush Hallway smelled like old trash Toilet in the lobby missing seats Staff is aware of all these as they weren’t surprised
Stayed 1 night in Jan 2026
Verified

8/10 Good

Genevieve

Liked: Property conditions & facilities
The hotel was quiet and good
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Emmanuel

Liked: Property conditions & facilities
Great
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this hotel may need some improvements, it is maybe the best in Douala.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Micael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Peter

Near airport
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

nche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service. Outstanding accommodations. Outstanding nutritional options and quality. Outstanding location.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a pleasure

I always have a wonderful, comfortable stay here. The staff are very friendly and helpful, and the location is very convenient. I would definitely recommend.
Stayed 3 nights in Dec 2022
Verified

8/10 Good

Herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience overall. The management does everything to accommodate you in case of any issue.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

nche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely clean. Outstanding service. Fabulous food. The best hotel in Cameroon.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

george

Liked: Room comfort

Great hotel and very spacious.

Great hotel and very spacious, unfortunately there's no balcony and the runway rugs are very old and dirty. A modern charging system will be very handy.
Stayed 2 nights in Jul 2024