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Crown Resorts at Lake Tansi West

2.0 star property
Travelers relax by the indoor pool or enjoy active options like racquetball and squash, while families appreciate the mini golf course and arcade games

Choose dates to view prices

Crown Resorts at Lake Tansi West offers a scenic retreat with an indoor pool, racquetball, squash, a spa, mini golf, arcade games, complimentary in-room WiFi, and laundry facilities.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Gym
  • Laundry room

About the area

Located in Crossville, Crown Resorts at Lake Tansi West is on the beach. Palace Theater and Beecher Wallace Homestead are local landmarks, and the area's natural beauty can be seen at Cumberland Mountain State Park and Caney Fork River. Take the opportunity to explore the area for water adventures such as fishing. Visit our Crossville travel guide
Map
8005 Cherokee Trail, Crossville, TN, 38572

What's nearby

  • Cumberland Mountain State Park
    Cumberland Mountain State Park
    11 min drive - 12.3 km
  • Palace Theater
    10 min drive - 10.8 km
  • Cumberland Medical Center
    10 min drive - 10.8 km
  • Woodmere Mall Shopping Center
    12 min drive - 13.3 km
  • Cumberland County Playhouse
    15 min drive - 16.9 km

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    94 min drive

Restaurants

  • Casa Grande
    9 min drive
  • Subway
    6 min drive
  • The 19th Hole
    1 min drive
  • The Pour House Bistro + Winebar
    10 min drive
  • Lake Tansi Resturant
    3 min drive

About this property

Crown Resorts at Lake Tansi West

Family-friendly hotel
Mini golf, a playground and an arcade/games room are just a few of the amenities provided at Crown Resorts at Lake Tansi West. Take some time to relax at the on-site spa. Enjoy the gym, as well as activities such as racquetball/squash. Free in-room WiFi is available to all guests, along with laundry facilities and a snack bar/deli.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • A billiards/pool table, outdoor furniture and a banquet hall
  • Smoke-free property and barbecues
Room features
All 72 individually furnished rooms feature perks such as fireplaces and separate sitting areas, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
  • Furnished balconies or patios and separate sitting areas
  • Heating and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Mini golf
  • Playground
  • Racquetball/squash

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities

Guest services

  • Housekeeping on request

Outdoors

  • Barbecue grill
  • On the beach
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Crown Resorts At Tansi West
Crown Resorts at Lake Tansi West Hotel
Crown Resorts at Lake Tansi West Crossville
Crown Resorts at Lake Tansi West Hotel Crossville

Frequently asked questions

Does Crown Resorts at Lake Tansi West have a pool?

Yes, this property has an indoor pool.

Is Crown Resorts at Lake Tansi West pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crown Resorts at Lake Tansi West?

Self-parking is free at this property.

What time is check-in at Crown Resorts at Lake Tansi West?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Crown Resorts at Lake Tansi West?

Checkout is at 10:00 AM.

Where is Crown Resorts at Lake Tansi West located?

Located on the beach, this family-friendly hotel is within 9 mi (15 km) of Cumberland Medical Center, Woodmere Mall Shopping Center and Cumberland Mountain State Park. Palace Theater and Homesteads Tower Museum are also within 9 miles (15 km).

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Reviews

Crown Resorts at Lake Tansi West Reviews

8.4

Very good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 35 out of 73 reviews
Rating 8 - Good. 22 out of 73 reviews
Rating 6 - Okay. 8 out of 73 reviews
Rating 4 - Poor. 6 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

Reviews

Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family experience!
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
As most reviews mention it is dated, but the staff is wonderful. Our unit was clean and overlooked the golf course. To have a full kitchen, living room, deck and 2 bedrooms for the price of a standard motel room this is a great place to stay.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice, but could use an update on everything! I guess if updated though the price would be much higher, overall a good choice for monetary
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Nancy

The property is a bit faded and smells old but if you don’t have asthma, it should be just fine. I suspect that it is fun in the summer with the lake and the facilities.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, room comfort
Comfortable and would stay there again.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

We really love this place! It’s great there is so much to do right here with the pools and arcade, mini golf, the restaurants were great!! We will definitely be back!!
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

ANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weather was perfect Nothing to do but rest. Just what we needed!
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to be close to family in the area. The property was dated but very clean. Our only little glitch is that we didn’t know we needed to bring our own shampoo, conditioner and lotion.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the area views were great very clean had a few problems with the shower dripping.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there 2 nights. Very nice.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family place with lots to do

This place was clean, comfortable and adequately equipped. We stayed in a 2 bedroom and it for our group of 6 perfectly. The kitchen was equipped with everything we needed to cook and serve with. Everything was nice and clean. We were close to the pool and got tub and the beach access was a short drive. The resort had plenty to do for a family. We would definitely stay again.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Treva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was great. Friendly staff. Condo needs updated. Carpet smelled musty. But overall clean neat. Comfortable bed and pillows. Kitchen very clean. I will definitely stay again.
Stayed 3 nights in Mar 2023
Verified

2/10 Terrible

Ron

Disliked: Amenities, property conditions & facilities
It is a dump
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

Beth

Disliked: Cleanliness, property conditions & facilities

Dated facility

Facility is in need of an update - everything seems very dated.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

Jackie

could not find property, did not stay there, gps took me down gravel and dirt roads and no cell service to call
Stayed 1 night in May 2024
Verified

6/10 Okay

Jason

Liked: Cleanliness

Check in problems

The front office billing had trouble accepting payment from hotels.com only after I was already checked in. Causing stress to the whole experience. The place is outdated but spacious. Just really old 80’s vibe. Fair for the price.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Good but check your expectations going in

Read the reviews before going in so had lower expectations. For us we needed a place that gave some space and comfort amenities like a microwave and fridge. The unit was a bit dated (early 90s decoration) but clean. We had no maintenance issues and it was quiet. The location is on the south side of crossville and was closer to our destination vs staying downtown which was another reason for staying. Amenities close by like a game room, playground, W/D but didnt use any of them. We'll stay again on future trips.
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Clara Nell

Liked: Cleanliness, staff & service, amenities
The electric outlets all had the top plugin was loose. The phone chargers fell out,had to use all the bottom plugs. The recliner would recline easy but very hard to put back up. The toilets had to be flushed a few times just to get a two piece section of toilet paper to go down and they ran for a long time.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

veronica

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We arrived to find water was off It came back a few hours later.It went off again the next day and when it came back the hot water was dirty even after leaving it run for a long time. We used our own water for drinks and did not use the showers at all as we did not want to shower in dirty water. We feel for the amount of money we paid for our two days stay we did not get full value for our money. We do expect to have at least the use of showers and water for our stay but that did not happen.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Talton Jr

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay Away From This Resort!

This had to be the worst place I have every booked. Hotels.com needs to stay away from these people. Check in man was nice and polite and quick. We should have went back and canceled reservation soon as we looked at the first of out two condo's. Ok they were as clean as you can clean a dump. Carpets were vacuumed floors were swept and moped, sinks and tub-shower downstairs was as clean as a 40 year old commode can be. The place we were in Building 15 Unit 102/1C needed first a complete paint job. Again bathrooms baseboards and walls so bad in made you not even want to use anything in there. Upstairs shower I guess at one time may 20 years ago they had put down those things to keep you from slipping but they did not have to worry about that, no way in heck I was going to use that nasty thing. Bed, well the comforter looked like it came out of a rent by the hour hotel. We immediately pulled that off the two beds we used. All of us and our friend next door have back, butt and leg aches from the cheap mattresses that we slept on for 4 days. Commodes, Both either had to use pitcher of water to help them even flush pee or the plunger. The chair, sofa and love seat were so nasty, again looks like it came out of a hourly motel. What is worse is the pillow that had blood stain on pillow case, went to change pillow case and the pillow looked so stained like it was 40 years old. This could be a nice place if they would spend $10,000 on each unit then charge $150 or more a night
Stayed 4 nights in Jul 2022
Verified

6/10 Okay

gregg

Liked: Staff & service
Disliked: Cleanliness
Paid for a king and two doubles but got a queen and two twins. Sewage smell in lower level. No deadbolt on door. Sliding glass difficult to lock… not sure it really ever did. Front porch light out made entry hazardous.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Vatina

Liked: Cleanliness, staff & service, room comfort

Family

Family vacation in Crossville was good but the hotel/resort was a little outdated some stuff did work and some didn’t
Stayed 4 nights in Apr 2022
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was a great stay for our trip.
Stayed 2 nights in Apr 2022
Verified

8/10 Good

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was a little off. Overall it was a good stay. We will be back the next time we are in Crossville!!!!
Stayed 3 nights in Mar 2022
Verified

6/10 Okay

Marianne

Liked: Cleanliness, staff & service
Disliked: Room comfort

Disappointing stay

The front desk person was very nice and check in was easy. However, the mattresses should've been thrown out a few years ago. The king mattress was so broken down, sitting on the edge to get out of bed, you almost slip off the mattress. My husband and I decided to sleep in the beds in the other room. They were no better. We always wear socks inside and the carpet was pretty dirty because our socks showed the dirt. I would definitely NOT stay here again.
Stayed 2 nights in Feb 2022