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"Clean, quiet, good facilities, quite spacious for an airport hotel room - does the job, nothing to complain about really."

"This hotel was excellent in every way. The staff were so incredibly polite and friendly. I can’t single anyone out because this applied to each and every person. The gentleman in reception stood next to me whilst checking in and we laughed together about using technology. The room was very clean. Coffee, tea and biscuits were provided and both sugar and sweeteners. There were two biscuits as well. I went to the sports bar first and ordered a dark and stormy cocktail. It was delicious. Then I transferred to the Aviator Restaurant and had a delicious starter of some cauliflower bites with dips and finally fish chips and peas. This was first class. My food was piping hot. This is a rarity and I have to say that both those courses gave me one of the best meals that I’ve had recently . I was very impressed. It was dark when I went there but in the Summer the outdoor space overlooking the runway must be lovely. My room was comfortable and a pleasant temperature. It was also well soundproofed. The location was excellent. I didn’t use the pod not sure of the cost £8-9 each way I think? However, just getting the bus straight outside the entrance to terminal five was extremely easy. It’s number 423 and costs £1.75 each way. It comes around every 20-30 minutes. These prices are current January 25. For those who like to charge devices there were enough sockets in the room but on a desk not bedside. For the money I paid I thought it was excellent value. I "

"The staff was very helpful. The hotel was very clean."

"Very nice hotel room and grateful for the bar which served good until 11.30!"

"Room was very quiet, forgot we were at an airport. Bit of a walk to get to so make sure you take a cart if you have alot of luggage. We ate supper and breakfast, both were great with good choices for both adults & kids"

"Big comfortable bed Wish there was a pillow selection Great bath products Nice sized room Walked through tunnel to Heathrow Perfect 👌 "

"Clean rooms comfortable beds friendly staff location"

"Great room for the price, not far from the tube and Westfield shopping centre. Will likely be back for another day in the future. "

"Room was very comfy . Perfect apit fir getting transport into London. Breakfast was a bit overcooked and cold "