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"Yes the staff were very helpful and the room was clean and comfortable. Bed and pillows were extremely good."

"I stayed at the hotel and it’s a really nice hotel in a great location for going to the airport."

"The room was the best I have experienced in the UK to date. Wi-Fi was excellent. The staff was friendly. "

"This hotel was excellent in every way. The staff were so incredibly polite and friendly. I can’t single anyone out because this applied to each and every person. The gentleman in reception stood next to me whilst checking in and we laughed together about using technology. The room was very clean. Coffee, tea and biscuits were provided and both sugar and sweeteners. There were two biscuits as well. I went to the sports bar first and ordered a dark and stormy cocktail. It was delicious. Then I transferred to the Aviator Restaurant and had a delicious starter of some cauliflower bites with dips and finally fish chips and peas. This was first class. My food was piping hot. This is a rarity and I have to say that both those courses gave me one of the best meals that I’ve had recently . I was very impressed. It was dark when I went there but in the Summer the outdoor space overlooking the runway must be lovely. My room was comfortable and a pleasant temperature. It was also well soundproofed. The location was excellent. I didn’t use the pod not sure of the cost £8-9 each way I think? However, just getting the bus straight outside the entrance to terminal five was extremely easy. It’s number 423 and costs £1.75 each way. It comes around every 20-30 minutes. These prices are current January 25. For those who like to charge devices there were enough sockets in the room but on a desk not bedside. For the money I paid I thought it was excellent value. I "

"The staff was very helpful. The hotel was very clean."

"Very nice hotel room and grateful for the bar which served good until 11.30!"

"Big comfortable bed Wish there was a pillow selection Great bath products Nice sized room Walked through tunnel to Heathrow Perfect 👌 "

"Clean rooms comfortable beds friendly staff location"

"Easy check in, close to airport, good facilities."