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Star Hotel

2.0 star property
Travelers feel at home in this strategic hotel with extra-mile staff and secure luggage storage, steps from Westfield London Shopping Centre.

Choose dates to view prices

Star Hotel welcomes guests near the Olympia Conference and Exhibition Centre. Visitors can connect to WiFi throughout their stay, take advantage of secure luggage storage when arriving early or departing late, and save time with the hotel's express check-out service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(21 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(40 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

9.2 out of 10
Wonderful
(11 reviews)
  • 10 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 12 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

Located in Hammersmith and Fulham, a neighbourhood in London, Star Hotel is in a shopping district and near a metro station. Kensington Palace and Royal Albert Hall are notable landmarks, and some of the area's popular attractions include Natural History Museum and London Eye. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: Hammersmith Station is 8 minutes on foot and Shepherd's Bush Underground Station is 10 minutes. Visit our London travel guide
Map
97-99 Shepherds Bush Road, London, England, W6 7LP

What's nearby

  • Kensington High Street showing street scenes and heritage architecture
    Kensington High Street
    13 min walk - 1.2 km
  • London which includes a river or creek, a city and street scenes
    Thames River
    14 min walk - 1.3 km
  • London_WestfieldLondonShoppingCentre_6159434_03
    Westfield London Shopping Centre
    15 min walk - 1.3 km
  • Shepherd's Bush Empire
    8 min walk - 0.7 km
  • Eventim Apollo
    12 min walk - 1.0 km

Getting around

  • Hammersmith Station
    8 min walk
  • Kensington (Olympia) Station
    12 min walk
  • Heathrow Airport (LHR)
    27 min drive

Restaurants

  • Deluxe Coffeeworks
    5 min walk
  • Another Brother
    2 min walk
  • GAIL's Bakery
    2 min walk
  • Be At One
    7 min walk
  • Los Molinos
    1 min walk

About this property

Star Hotel

Hotel near Kensington High Street
Located close to Westfield London Shopping Centre, Star Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out, smoke-free property and luggage storage
  • A vending machine
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Star Hotel have amenities, such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with digital channels
  • Free infant beds, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Frequently asked questions

Is Star Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Star Hotel?

Star Hotel doesn't offer parking.

What time is check-in at Star Hotel?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Star Hotel?

Checkout is at 10:30 AM.

Where is Star Hotel located?

Located in Hammersmith and Fulham, this hotel is within a 15-minute walk of Eventim Apollo and Kensington High Street. Westfield London Shopping Centre and Thames River are also within 1 mile (2 km). Hammersmith Station is 8 minutes by foot and Shepherd's Bush Underground Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Star Hotel Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 463 out of 780 reviews
Rating 8 - Good. 235 out of 780 reviews
Rating 6 - Okay. 62 out of 780 reviews
Rating 4 - Poor. 13 out of 780 reviews
Rating 2 - Terrible. 7 out of 780 reviews

Reviews

Verified

8/10 Good

Oscar

Great value and location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay, a lady that is super welcoming and the accommodation is always clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location a short walk from Tube stations, with many shops, cafes and restaurants nearby. A clean and quiet hotel with very comfortable beds.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Rosa

Liked: Cleanliness
Disliked: Amenities
Property was located in a convenient location thanks again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very welcoming and helpful!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Justin Rod

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy. And the staff were polite and friendly!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities
Lovely and wonderful staff, great location!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hasina

Liked: Cleanliness, staff & service, amenities
Very nice hotel, good location and very helpful stuff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the room was very tight, it was clean. The staff were all very nice and helpful. There are some restaurants nearby and a well connected underground station about a 10 minute walk from the hotel. The walls and floor are easy to hear through but we had no major issues.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Great stay, clean room & friendly staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Molly

Liked: Cleanliness, property conditions & facilities
Lovely stay, room was clean and comfortable and the staff was friendly. An easy 30 minute tube ride to downtown london. Good food choices within walking distance.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities
Clean room and and staff was great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Check in quick & friendly. Location fantastic. Room small but clean, quiet & comfy
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are shops and restaurants nearby.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Very clean enjoyed my stay would definitely come back
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Erico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Loved the location and how everything was so close by
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Good location for the Eventim Apollo, friendly staff and clean, cosy room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities
The room was nice and clean, the staff was very friendly and the location is fantastic. I can only recommend.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Was a bit sceptic about a rugged room. But it was really clean. Especially the shower was cleaned properly. And friendly staff at all times.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, next to everything
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, everything was very tidy and smelled fresh and clean. The front desk person was kind and helpful. I would definitely stay again. Thank you.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little hotel

Lovely little hotel near Hammersmith/Shepherd's Bush. Comfortable beds and clean. Friendly, welcoming staff as well.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No breakfast available Damp smell in the room Staff very good Great location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a weekend stay, was very impressed, staff were very friendly. Room was clean, great value for price, will be staying again for London visits
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Great location, lovely hotel, clean, modern room, very friendly, helpful staff and comfy bed, thank you
Stayed 1 night in Jul 2025