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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of ibis London Heathrow Airport

Photo gallery

Featured image
Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board
UNESCO Sustainable Property

ibis London Heathrow Airport

3 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    AirportLondon (LHR-Heathrow)7 min drive
    Popular LocationStockley Park9 min drive
    Popular LocationOsterley Park and House9 min drive
    Popular LocationBrunel University9 min drive

Choose dates to view prices

Twin Room, 2 Single Beds

4.3/5 guest room rating
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, Multiple Beds

3.8/5 guest room rating
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Double Room, 1 Double Bed

4.6/5 guest room rating
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

About this area

Hayes

Near a metro station, ibis London Heathrow Airport is in an area with good airport proximity. Frogmore House and Pinewood Studios are cultural highlights, and some of the area's notable landmarks include Hampton Court Palace and Hampton Court. Check out an event or a game at Twickenham Stadium, and consider making time for Royal Botanic Gardens, Kew, a top attraction not to be missed.
Popular Location

What's nearby

  • Stockley Park - 9 min drive
  • Osterley Park and House - 9 min drive
  • Brunel University - 9 min drive
  • Kempton Racecourse - 12 min drive
  • Twickenham Stadium - 17 min drive

Getting around

  • Hayes & Harlington Station - 5 min drive
  • Heathrow Terminal 1-3 Underground Station - 3 min drive
  • Heathrow Airport (LHR) - 7 min drive

Restaurants

  • Foggs Kitchen and Bar — 1 min walk
  • Madhu's - 6 min walk
  • Harlington Tandoori - 9 min walk
  • Annayu - 10 min walk
  • The Flying Egg Cafe - 10 min walk

About this property

ibis London Heathrow Airport

Eco-friendly Hayes hotel in Hillingdon with restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning. All rooms are soundproofed and offer free WiFi and hairdryers. For a bit of entertainment, TVs come with cable channels, and guests will also find coffee/tea makers and showers.
Ibis London Heathrow Airport offers 356 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: GBP 9.50 for adults and GBP 4.75 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Greek
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Urdu

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in hallways
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 9.50 for adults and GBP 4.75 for children (approximately)
  • Airport shuttle fee: GBP 5 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (up to 12 years old)
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes

Frequently asked questions

Can I cancel my reservation for free at ibis London Heathrow Airport and receive a full refund?
Yes, ibis London Heathrow Airport offers free cancellation on select room rates, because flexibility matters! Please refer to ibis London Heathrow Airport cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at ibis London Heathrow Airport?
As of 10 Apr 2021, prices found for a 1-night stay for 2 adults at ibis London Heathrow Airport on 15 Apr 2021 start from NZ$82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is ibis London Heathrow Airport pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per night.
How much is parking at ibis London Heathrow Airport?
Self-parking is available for GBP 12 per day.
What time is check-in at ibis London Heathrow Airport?
Check-in is from 2 PM - midnight.
What time is check-out at ibis London Heathrow Airport?
Checkout is at noon. Late checkout is available for GBP 10 (subject to availability).
Does ibis London Heathrow Airport provide a shuttle to the airport?
Yes, there's an airport shuttle that runs at scheduled times. A fee of GBP 5 per person applies.
Where is ibis London Heathrow Airport located?
Located in Hillingdon, this eco-friendly hotel is 2.5 mi (4 km) from Stockley Park and within 6 miles (10 km) of Twickenham Stadium and Brunel University. Kempton Racecourse and University of West London are also within 9 miles (15 km). Heathrow Terminal 1-3 Underground Station is 20 minutes by foot and Heathrow Central Station is 20 minutes.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 732 out of 2134 reviews
5 - Excellent 34%
Rating 4 - Good. 973 out of 2134 reviews
4 - Good 46%
Rating 3 - Okay. 277 out of 2134 reviews
3 - Okay 13%
Rating 2 - Poor. 92 out of 2134 reviews
2 - Poor 4%
Rating 1 - Terrible. 60 out of 2134 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Clean, well-organized, efficient and friendly check-in staff, nice room. The only negative comment was that room cleaning staff were not wearing masks much of the time, including in the public corridors.
Stayed 2 nights in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was surprisingly good. Friendly staff. It is my preferred hotel when I travel from lhr
Stayed 1 night in Mar 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and organized. Staff were friendly.
Stayed 3 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Room spotlessly clean and bed very comfortable. Felt safe during Covid times. Breakfast was in a bag but you selected the contents and dinner was room service. I normally stay at Premier Inn but would recommend Ibis and stay here again.
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a amazing day, the reception people are very friendly and helpful, room service for cleaning is available on most of the days
Stayed 2 nights in Dec 2020

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