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Holiday Inn London - West by IHG

4.0 star property
Eco-certified hotel with fitness centre and rooftop terrace

Choose dates to view prices

Photo gallery for Holiday Inn London - West by IHG

Exterior
Exterior
Exterior
Premium Room, 1 King Bed
Café
Holiday Inn London - West is near Wembley Stadium, featuring a rooftop terrace. Guests can dine at the Restaurant for breakfast or dinner and enjoy in-room WiFi. The helpful staff offers express check-in, free newspapers, and 24/7 front desk assistance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Air conditioning
The current price is NZ$182
includes taxes & fees
12 Oct - 13 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Room amenity

Standard Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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9.2 out of 10, Wonderful, 109 reviews
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includes taxes & fees
19 Oct - 20 Oct
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About the area

Located in Acton, a neighbourhood in London, Holiday Inn London - West by IHG is near the airport and near a metro station. Marble Arch and Oxford Street are notable landmarks, and travellers looking to shop may want to visit Westfield London Shopping Centre and London Designer Outlet. Looking to enjoy an event or a match? See what's going on at OVO Arena Wembley or Wembley Stadium. Guests love the hotel's convenience for public transportation: North Acton Underground Station is 5 minutes on foot.
Visit our London travel guideOpens in a new window
Map
4 Portal Way, London, England, W3 6RT

What's nearby

  • Wembley Stadium - 6 min drive - 4.7 km
  • Westfield London Shopping Centre - 6 min drive - 4.0 km
  • OVO Arena Wembley - 7 min drive - 5.7 km
  • Marble Arch - 14 min drive - 8.5 km
  • Oxford Street - 15 min drive - 9.1 km

Getting around

  • North Acton Underground Station - 5 min walk
  • Acton Main Line Station - 8 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪By Max - ‬9 min walk
  • ‪Awakener Speciality Coffee - ‬4 min walk
  • ‪Al Enam - ‬10 min walk
  • ‪Stones Fish & Chips - ‬6 min walk

About this property

Holiday Inn London - West by IHG

Upscale eco-certified hotel near Westfield London Shopping Centre
Located close to Wembley Stadium and London Designer Outlet, Holiday Inn London - West by IHG provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Restaurant, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, luggage storage and bike parking
  • A lift, a banquet hall and tour/ticket information
  • Guest reviews give top marks for the breakfast, helpful staff and proximity to public transport
Room features
All 225 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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8.6 out of 10, Excellent, 1,006 reviews
The price is NZ$215
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 18 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurant
  • Starbucks

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 248 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Renovated entire property - 2014
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
London West By Ihg London
Holiday Inn London West an IHG Hotel
Holiday Inn London - West by IHG Hotel
Holiday Inn London - West by IHG London
Holiday Inn London - West by IHG Hotel London

Frequently asked questions

Is Holiday Inn London - West by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn London - West by IHG?

As of 7 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London - West by IHG on 12 Oct 2025 start from NZ$182.4, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn London - West by IHG?

Self-parking is available for GBP 18 per night.

What time is check-in at Holiday Inn London - West by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn London - West by IHG?

Checkout is at noon.

Where is Holiday Inn London - West by IHG located?

Located in Acton, this eco-certified hotel is 2.6 mi (4.2 km) from Westfield London Shopping Centre, and within 6 mi (10 km) of Portobello Road Market and London Designer Outlet. OVO Arena Wembley and Wembley Stadium are also within 6 mi (10 km). North Acton Underground Station is only a 5-minute walk and East Acton Underground Station is 20 minutes.

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Reviews

Holiday Inn London - West by IHG Reviews

8.4

Very good

8.6

Cleanliness

7.6

Location

8.6

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 439 out of 1000 reviews
Rating 8 - Good. 379 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful polite thoughtful
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Property conditions & facilities
Very good
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with this hotel. Very clean and really helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Ana Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilo y seguro
Stayed 2 nights in Sep 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly quiet given it's position on the A40. Clean, friendly receptionist and comfy night's stay. Could do with improving the selection of the on tap beer in the bar.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and drinks in lobby area. Comfortable beds. Very pleasant staff. Very close to North Acton tube.
Stayed 2 nights in Aug 2025

8/10 Good

Adam

Liked: Amenities
Was a lovely hotel and we would stay again - disappointed that we booked a room for 3 and the bed wasn’t set up and there were only 2 towels
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here every month for business, ideal hotel
Stayed 3 nights in Jun 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a minimal decor room. The television was good. The bed was comfy but it was a little minimal.
Stayed 7 nights in Aug 2025

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Son prix dans le contexte de Londres
Stayed 2 nights in Sep 2025

8/10 Good

Arslan

Liked: Cleanliness, staff & service, amenities
****
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed gesitueerd dichtbij twee stations naar het centrum (ca 30 min lopen plus rijden naar Bond Street). Decor en kamers een beetje saai, maar service en ontbijt zijn erg goed
Stayed 1 night in Aug 2025

6/10 Okay

Loh

Liked: Cleanliness, staff & service, room comfort

Good

Overall is good, 10 mins walk train station.
Stayed 2 nights in Jun 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, spacious,and modern. The choices for breakfast were excellent and delicious. The staff are friendly and helpful. Would definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

dan

Liked: Cleanliness, amenities, property conditions & facilities
Great for where I needed to be with way transport links Got a good deal especially as near Wembley with shows on
Stayed 1 night in Jun 2025

6/10 Okay

Zaynab

The hotel rooms be renovated. Beds
Stayed 3 nights in Jul 2025

8/10 Good

Anand Daniel

Liked: Cleanliness, staff & service, amenities
Space for double room is very less, sofa bed not comfortable, food price is very expensive and my room 401 - floor has lot of scratches.
Stayed 1 night in Aug 2025

8/10 Good

Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient
Stayed 2 nights in May 2025

8/10 Good

HANY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough hotel, convenient and well priced
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for short stay

Not to far to station and have ample parking
Stayed 1 night in May 2025

10/10 Excellent

Jianhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A excellent hotel with excellent service

We have been staying at this hotel once a week for over one year. It’s always excellent!
Stayed 1 night in May 2025

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were all friendly . Good choice for breakfast and evening meal. Room was clean. Would be nice to have some hooks in bathroom on door and a towel rail as there wasn’t much room to put your towels on once used especially when you were a family of three.
Stayed 2 nights in Jun 2025

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Very convenient hotel for access to the tube network. We had an issue with the reservation when checking in as I’d booked 3 rooms but they only had 2 reserved, eventually sorted but took a while and staff weren’t exactly forthcoming with an apology or explanation. One of the other rooms also had access issues with cards not working. Overall our stay was ok but could have been much better.
Stayed 1 night in Aug 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area, modern and clean hotel. 10 minute walk to train station
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Clean and quiet property, but it was in an inconvenient location.
Stayed 2 nights in Jun 2025

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