Ratings based on 1,010 Verified Reviews

4.6 out of 5
89% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 23 May 2020
Comment from Hotel Management
25 May 2020 by Dexter, Hotel Management
Thank you for your 5 star review. Please visit us again soon. Sincerely, Hilton Garden Inn Charlotte Airport Management Team
4 out of 5
by A verified traveller from Inverness, FL

Posted 1 Apr. 2020
Location was very nice yet close to the airport and highways. Guest area was very welcoming and property was well maintained.
Comment from Hotel Management
1 Apr. 2020 by Management Team, Hotel Management
Ann, thank you so much for choosing Hilton Garden Inn Charlotte Airport for your stay. It is nice to read that we met all of your expectations and you were especially happy with the location of our hotel. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hilton Garden Inn Charlotte Airport Management Team
5 out of 5
by A verified traveller

Posted 14 Mar. 2020
Comment from Hotel Management
15 Mar. 2020 by Management Team, Hotel Management
Thank you for your terrific rating of Hilton Garden Inn Charlotte Airport. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hilton Garden Inn Charlotte Airport Management Team
4 out of 5
by A verified traveller

Posted 9 Mar. 2020
The bathroom was just wonderful! Beds where ahhhh mazing!
Comment from Hotel Management
10 Mar. 2020 by Management Team, Hotel Management
We are happy you had a pleasant stay here at Hilton Garden Inn Charlotte Airport, and thank you for writing a review. It was a pleasure to read how much you liked your bed and the bathroom. It was a pleasure to host you, and we look forward to welcoming you again. Sincerely, Hilton Garden Inn Charlotte Airport Management Team
5 out of 5
by A verified traveller

Posted 7 Mar. 2020
The service and amenities were the best ever for an airport hotel! Close and easy access to CLT as well! A high recommendation!!!
Comment from Hotel Management
10 Mar. 2020 by Management Team, Hotel Management
We are delighted to read the review of your stay at Hilton Garden Inn Charlotte Airport and appreciate your recommendation. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! We are also happy you especially liked all the amenities we had to offer. It was our pleasure hosting you, and we hope to see you again whenever you return to Charlotte. Sincerely, Hilton Garden Inn Charlotte Airport Management Team
5 out of 5
by A verified traveller from Columbia, MO

Posted 1 Mar. 2020
When we arrived at the airport, I called the hotel through the information given to me from Expedia in my confirmation email (VERY HELPFUL). The delightful receptionist said she would dispatch the driver. Before long, the driver arrived and turned out to be the restaurant manager, because the driver had requested the night off. Above and beyond the call of duty! the same receptionist checked us in and she was not only delightful in person, but very helpful and called me by name when I stopped by the desk later to make sure my Hilton Honors points had been credited (they were). We had a glass of wine and shared a burger with fries. Food was really good, even though we weren’t all that hungry.
Comment from Hotel Management
2 Mar. 2020 by Management Team, Hotel Management
Thank you for choosing the Hilton Garden Inn Charlotte Airport. We are delighted to read our staff was attentive to your needs and made you feel at home. It is important that all of our guests enjoy a comfortable and carefree stay. Your business is appreciated, and we look forward to hosting you again soon. Sincerely, Hilton Garden Inn Charlotte Airport Management Team
4 out of 5
by A verified traveller from Wesley Chapel, Florida

Posted 1 Mar. 2020
Please disregard my comment left on 2/17 as that comment was for my stay at a hotel in Cartagena Colombia.... The Hilton Garden Inn Charlotte Airport hotel is a nice hotel overall. Nice size rooms, friendly staff and close to the airport. They offer free shuttle services to and from the airport. Would definitely stay there again while in Charlotte
Comment from Hotel Management
2 Mar. 2020 by Management Team, Hotel Management
Emanuel, thank you for choosing Hilton Garden Inn Charlotte Airport for your stay. We are pleased that you loved our fantastic location, your spacious room and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon. Sincerely, Hilton Garden Inn Charlotte Airport Management Team
5 out of 5
by A verified traveller

Posted 24 Feb. 2020
Comment from Hotel Management
25 Feb. 2020 by Management Team, Hotel Management
Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hilton Garden Inn Charlotte Airport, and we look forward to welcoming you back soon. Sincerely, Hilton Garden Inn Charlotte Airport Management Team
5 out of 5
by A verified traveller

Posted 24 Feb. 2020 on Hotels
Comment from Hotel Management
25 Feb. 2020 by Management Team, Hotel Management
Jamie, thank you so much for the perfect rating of Hilton Garden Inn Charlotte Airport. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hilton Garden Inn Charlotte Airport Management Team
5 out of 5
by A verified traveller

Posted 24 Feb. 2020
Comment from Hotel Management
25 Feb. 2020 by Management Team, Hotel Management
It was a pleasure having you as our guest at Hilton Garden Inn Charlotte Airport. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hilton Garden Inn Charlotte Airport Management Team