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The Westin Cancun Resort Villas & Spa

4.0 star property
Guests soak up the sun on poolside loungers or rejuvenate at the spa, finding peaceful moments of relaxation throughout this upscale retreat

Choose dates to view prices

The Westin Cancun Resort Villas & Spa is near La Isla Shopping Mall. Visitors can relax at the poolside bar, unwind in the steam room and sauna after a spa treatment, and enjoy multiple dining options and tennis courts for active guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bath and shower
Private bathroom
Hairdryer
Digital channels
In-room safe
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bath and shower
Private bathroom
Hairdryer
Digital channels
In-room safe
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 2 Bedrooms, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Dining table
Flat-screen TV
Private bathroom
2 bathrooms
Separate bath and shower
Hairdryer
  • 78 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Lagoon View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bath and shower
Private bathroom
Hairdryer
Digital channels
In-room safe
  • 38 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 2 Bedrooms, Lagoon View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Dining table
Flat-screen TV
2 bedrooms
Private bathroom
2 bathrooms
Separate bath and shower
  • 78 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 3 Bedrooms, Lagoon View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Dining table
Flat-screen TV
Private bathroom
3 bathrooms
Separate bath and shower
Hairdryer
  • 117 sq m
  • Lagoon view
  • Sleeps 9
  • 3 Double Beds

View all photos for Villa, 3 Bedrooms, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 3 Bedrooms, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Dining table
Flat-screen TV
Private bathroom
3 bathrooms
Separate bath and shower
Hairdryer
  • 117 sq m
  • Ocean view
  • Sleeps 9
  • 3 Double Beds

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About the area

Located on the beach, The Westin Cancun Resort Villas & Spa is in Zona Hotelera, a neighbourhood in Cancun. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Delfines Beach. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Andres Quintana Roo Stadium.
Visit our Cancun travel guideOpens in a new window
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Map
Boulevard Kukulcan Km 20.5, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.3 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.2 km
  • Iberostar Cancun Golf Course - 4 min drive - 2.8 km
  • El Rey Ruins - 4 min drive - 3.2 km
  • Delfines Beach - 5 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 11 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Royal Solaris Cancun - ‬14 min walk
  • ‪La Estancia - ‬5 min drive
  • ‪La Hacienda Restaurant - ‬5 min drive

About this property

The Westin Cancun Resort Villas & Spa

Upscale resort near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Consider a stay at The Westin Cancun Resort Villas & Spa and take advantage of a swim-up bar, a poolside bar and a terrace. Treat yourself to reflexology, a body treatment or a sports massage at the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Pilates classes and yoga classes are offered at the 24-hour gym; other things to do include volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a steam room.
Other perks include:
  • 4 outdoor pools along with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • 2 outdoor tennis courts, newspapers in the reception and smoke-free property
  • A lift, concierge services and a 24-hour front desk
Room features
All guest rooms at The Westin Cancun Resort Villas & Spa include perks, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Separate baths/showers, free toiletries and hairdryers
  • 32-cm flat-screen TVs with digital channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Pilates classes
  • Sauna
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Concierge services

Outdoors

  • Free pool cabanas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Comprehensive recycling policy
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Westin Cancun & Spa Cancun
The Westin Cancun Resort Villas Spa
The Westin Cancun Resort Villas & Spa Resort
The Westin Cancun Resort Villas & Spa Cancun
The Westin Cancun Resort Villas & Spa Resort Cancun

Frequently asked questions

Does The Westin Cancun Resort Villas & Spa have a pool?

Yes, this property has 4 outdoor pools.

Is The Westin Cancun Resort Villas & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Cancun Resort Villas & Spa?

Self-parking is free at this property.

What time is check-in at The Westin Cancun Resort Villas & Spa?

Check-in begins at 4:00 PM.

What time is check-out at The Westin Cancun Resort Villas & Spa?

Checkout is at 10:00 AM.

Where is The Westin Cancun Resort Villas & Spa located?

Nestled on the beach, this Zona Hotelera resort is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Delfines Beach is 1.7 mi (2.8 km) away.

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Reviews

The Westin Cancun Resort Villas & Spa Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 51 out of 96 reviews
Rating 8 - Good. 25 out of 96 reviews
Rating 6 - Okay. 14 out of 96 reviews
Rating 4 - Poor. 3 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

Reviews

10/10 Excellent

Camille

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Oscar, the FlowRider instructor was phenomenal. Restaurants were good.
Stayed 4 nights in Jan 2026

4/10 Poor

Arael

Disliked: Staff & service
They lack staff in the evening for their bars as well wait staff for the evening restaurant. AC had a leak in our room that woke us up to a puddle in the kitchen. The views are great. The other Westin is far better.
Stayed 7 nights in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on the quiet side - which is totally welcomed! Rooms are clean and updated - restaurants on the property are great as well as the service! All employees are polite and respectful as well as being friendly. Have stayed here a half dozen times in the last two years- and will come back again and again!
Stayed 5 nights in Feb 2025

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing room & super friendly staff
Stayed 5 nights in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property served it’s purpose as we were traveling with family and infant children. The grounds were very clean & tidy and the staff was very friendly & very helpful. Will definitely stay here again when traveling with family.
Stayed 6 nights in Nov 2024

8/10 Good

AVISHEK

Liked: Cleanliness, amenities, property conditions & facilities
Overall the property is very good. The view is excellent specially the pool overlooking sea. However my personal concierge was just try to cross sell things to me instead of focusing on giving me a better experience. Very bad experience on the personal concierge.
Stayed 4 nights in Jul 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Great beach area. Dining options were ok. Breakfast was best
Stayed 3 nights in Mar 2024

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the situation ( safe and on the quieter side of the hotel zone). We had also 3 great excursion organised and everything went smoothly. Food was good and safe even though the prices are at Canadian levels. We had a room facing the laguna: even quieter ajd with gorgeous sunsets. We recommend this hotel for couples and families looking for a not too fancy but relaxing vacation.
Stayed 7 nights in Mar 2025

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and safe.
Stayed 4 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the full kitchen. And nice private beach.
Stayed 7 nights in Aug 2023

10/10 Excellent

tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the villas. Very clean and well kept. They accommodated us during Hurricane Befyl and we frigate and they kept the services running. Lovely establishment.
Stayed 3 nights in Jul 2024

8/10 Good

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the 2 bedroom villa, it was beautiful and the pictures matched. At check in, they said we could get bottled water any time and it was free, but it actually isn’t and you only get 2 complimentary bottles a day.. even if there are 4 people in your room.. the pools were great and well maintained. Swimming in the sea was a highlight. I also appreciated having a personal concierge for assistance with reservations and recommendations for what to do and where to go. To be noted, if you’re staying in Cancun, go eat at Navios! It was the best restaurant we ate at while there.
Stayed 4 nights in Sep 2024

10/10 Excellent

Zohreh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice!
Stayed 5 nights in Dec 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Gary Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 7 nights in Nov 2025

8/10 Good

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , pool and beach ! Quite disappointing the check in at 4 pm and check out at 10 am , I am not used to such a treatment , next time , I will look for a more flexible timing resort
Stayed 4 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing relaxing stay, perfect getaway.
Stayed 3 nights in Mar 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect resort
Stayed 5 nights in May 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to relax and swim. Pools are fun. Main pool is in the sun most of the day but there is a lot of shaded lounge chairs. Food is average and not a lot of options. During summer the seaweed is bad and you cant swim in the ocean. Beds are nice and room was great. We had a balcony with ocean view, a kitchen, and washer/dryer. Bus stop is easy to walk to and close by.
Stayed 5 nights in Jul 2025

10/10 Excellent

Maricel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great week at the hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ziny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was really friendly.
Stayed 6 nights in Aug 2022

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. Great pool and beach area. Just wish it was all inclusive as the extras were a bit expensive.
Stayed 5 nights in Apr 2023

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
I only spent 1 night but we enjoyed it.

10/10 Excellent

Cintia

Excellent location and service. Beautiful views !!
Stayed 4 nights in May 2023

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a strict check in policy until 4pm on a beach hotel is terrible. People are asked to leave their room at 10:00 am and new guests can only enter at 4pm it’s hard to believe they can’t manage this more effectively especially for short stays. Staff was very friendly and the facilities are great especially the flowride personnel were great!
Stayed 1 night in Jun 2025