- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse experience ever. Bad customer service. Won’t recommend in future!
You can change or cancel this stay if plans change. Because flexibility matters.
Located on a lake, Real Inn Cancun is in Cancun's Zona Hotelera neighbourhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Langosta Beach. Delphinus Dreams and Cancun Interactive Aquarium are not to be missed.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The property was located in a way we can access main points of attraction. We didn’t appreciate the staff lacking good customer service. They hardly smiled and it seemed that tourists made them feel upset. Almost as if they had enough of us.