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Palmar Beach Resort and Spa Riviera Maya All-Inclusive

4.5 star property
Travelers find their perfect vacation rhythm at this oceanfront paradise, where poolside relaxation meets beachfront adventure with comfortable cabanas.

Choose dates to view prices

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma offers a beachfront retreat with three swim-up bars and sun loungers. Guests enjoy body treatments or hot stone massages at the spa, yoga classes, a 24-hour health club, and six international restaurants.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Honeymoon Suite, Oceanfront

Honeymoon Suite, Oceanfront | View from room

Honeymoon Suite, Oceanfront

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

8.6 out of 10
Excellent
(4 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Ocean View (Connecting)

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Luxury Suite, Ocean View (Connecting)

  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Premium Suite (Swim Up)

Premium Suite (Swim Up)

Premium Suite (Swim Up)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

View from room

Family Suite

7.6 out of 10
Good
(5 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Sofa Beds and 1 Queen Bed

View all photos for Junior Suite (Swim Up)

Junior Suite (Swim Up)

Junior Suite (Swim Up)

8.2 out of 10
Very good
(12 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Luxury Suite

8.6 out of 10
Excellent
(56 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Ocean View

View from room

Family Suite, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Luxury Suite (Walkout)

Luxury Suite (Walkout) | Pool

Luxury Suite (Walkout)

8.6 out of 10
Excellent
(7 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Junior Suite

9.4 out of 10
Exceptional
(29 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Ocean View

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Luxury Suite, Ocean View

8.0 out of 10
Very good
(47 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Located in Puerto Morelos, Palmar Beach Resort and Spa Riviera Maya All-Inclusive is near the airport and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Travelling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at El Rey Polo Country Club. Discover the area's water adventures with scuba diving and parasailing nearby, or enjoy the great outdoors with ecotours and horse riding. Visit our Puerto Morelos travel guide
Map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

What's nearby

  • Breathtaking
    Arrecife de Puerto Morelos National Park
    1 min drive - 0.2 km
  • Puerto Morelos beach Mayan riviera Caribbean sea
    Puerto Morelos Beach
    9 min drive - 3.9 km
  • Sand sculpture of Mayan calendar. Truly a work of art!
    Ojo de Agua Beach
    12 min drive - 6.4 km
  • Cancun_PuertoMorelosTownSquare_6260342163
    Puerto Morelos Town Square
    13 min drive - 6.8 km
  • Petempich Bay
    6 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Restaurants

  • Le Chique
    4 min walk
  • Preferred Club Bar
    7 min drive
  • Route 66
    16 min drive
  • Villa Marina
    16 min drive
  • Miyako
    19 min drive

About this property

Palmar Beach Resort and Spa Riviera Maya All-Inclusive

Luxury all-inclusive property near Puerto Morelos Beach
Consider a stay at Palmar Beach Resort and Spa Riviera Maya All-Inclusive and take advantage of 3 swim-up bars, 3 poolside bars and a terrace. With a beachfront location, free beach cabanas and sunloungers, this property is the perfect place to soak up some sun. Indulge in a massage, a body treatment and a manicure/pedicure at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The 24-hour health club offers fitness classes and yoga classes; other things to do include beach volleyball, snorkelling and kayaking. Free in-room WiFi is available to all guests, along with shopping on-site and a garden.
Other perks at this property include:
  • 6 outdoor pools and a children's pool, along with a waterslide, 3 swim-up bars and free cabanas
  • Free self-parking
  • 2 outdoor tennis courts, a local area shuttle and babysitting (surcharge)
  • Tour/ticket information, beach umbrellas and luggage storage
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 435 rooms feature comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • Couples/private dining

Restaurants on site

  • LE CHIQUE
  • SIENA
  • SPOON
  • TAPAZ
  • ZAVAZ

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,154 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

Frequently asked questions

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Palmar Beach Resort and Spa Riviera Maya All-Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Self-parking is free at this property.

What time is check-in at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, tennis, volleyball and more.

Where is Palmar Beach Resort and Spa Riviera Maya All-Inclusive located?

Located in Puerto Morelos, this beachfront property is in a national park, just steps away from Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palmar Beach Resort and Spa Riviera Maya All-Inclusive Reviews

7.4

Good

8.6

Cleanliness

7.6

Amenities

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 395 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 115 out of 1000 reviews

Reviews

Verified

8/10 Good

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious and there was always someone cleaning, weeding, generally tidying. Food was good and a great variety. Staff were lovely and very helpful. Didn't love the location, it was pretty isolated and taxis were overpriced giving the hotel complete control. Store was hugely overpriced aswell. I enjoyed my trip , it was very relaxing but i probably wouldn't stay here again.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and the cuisine was incredible, kudos to the chefs and the staff
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining options, and many pools and activities to do.
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Joseph John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort to stay with the family.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and attentive. The food quality is very good.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, property is clean and well maintained.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially loved the waiters in the Spanish restaurant Cruz, Santiago, Angel made us feel spoiled! The pool bars were wonderful and the rooms were big!
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Brittany Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of pools.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food, excellent service, very clean. Would come back anytime!
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Linda Nayely

Liked: Cleanliness, staff & service, property conditions & facilities
We loved how everyone was lovely and helpful. The staff here were excellent and satisfied with the experience overall. We would love to stay here for our next trip!!
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Riddhima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, restaurants were amazing and food quality was excellent. Very safe! Great place for families.
Stayed 8 nights in Mar 2024
Verified

10/10 Excellent

Md

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property and service is good, but they need to Focus on Food menu
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Larry gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really nice. Everything was clean food was good. We had no problem waking up and getting chairs right by the pool. Place was pretty empty but nice and quiet . Just was hoping for some adult intertainnment (bands/music for the evening.
Stayed 9 nights in Feb 2025
Verified

8/10 Good

Ayaba

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice and front desk staff as well. Propertyis awesome
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Kristine Jane Roble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for a 1 week vacation with my partner and it was amazing! We enjoyed the food, the rooms are beautiful and masive, all the staff are amazing too! Everyone was so friendly and to be honest the staff really made the experience amazing! It felt like a home away from home.
Stayed 5 nights in Oct 2024
Verified

6/10 Okay

Giovanni

Liked: Staff & service
Small No hot water Service was very good
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our very first family vacation with our 2 kids. Everything was amazing. The food at every restaurant was incredible, the staff were all amazing. The waiter Alma was our favorite, she was always brining drinks, telling us about Mexico. The property was clean, the kids side pool does need to be renovated but our kids were in there for hours every day. Highly recommend!!!
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great vacation spot. The staff was eager to please. The best part was outside the all inclusive deal and that was the Le Clique restaurant experience. Fabulous!!!
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Kiewanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Azul was amazing from the food, spa, pools, swim up bars all great, staffing was very kind and attentive if you needed something they were quick to assist you, the room was beautiful really enjoyed the jacuzzi. The property it self is amazing but you can tell it need a bit of work all in all I would definitely stay here again
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

arly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great ! Very clean and staff was always there to help . Only thing I wish the kids playroom was open . Other than that my stay was amazing
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice variety of foods! Liked that there was an adult only pool option. Our room had pool access from the patio door. Wasnt crowded or busy.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Azul Beach are all very friendly and happy to serve you as a guest. A very enjoyable experience.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
The food was really good, as was the service in the restaurants. Our AC was not working well, and the room was slightly tired, but that was not too bad. The resort itself is very pretty and the pools wonderful. The lunch pop ups in the Zocalo were reallllllllty yummy.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was OK there was a lot of construction being done not a lot of restaurants were open. The beach cabanas were not in use, but the service made up for what was missing.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Khiafra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was gorgeous and relaxing. It’s not the turn up place. I loved the peace and quiet.
Stayed 2 nights in May 2024