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Overview of Hotel Grand Chancellor Palm Cove

Photo gallery

Featured image
2 outdoor pools
2 outdoor pools
View from Room
In-room safe, desk, blackout curtains, iron/ironing board

Hotel Grand Chancellor Palm Cove

4 out of 5

4.1/5 Very good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPalm Cove Beach8 min walk
    Popular LocationClifton Village Shopping Centre4 min drive
    Popular LocationClifton Beach5 min drive
    AirportCairns, QLD (CNS-Cairns Intl.)24 min drive

Choose dates to view prices

2 Bedroom Apartment

5/5 guest room rating
  • 78 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Superior Studio Suite

4/5 guest room rating
  • 47 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Twin

4.5/5 guest room rating
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Twin Room

3.8/5 guest room rating
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Superior King

4.4/5 guest room rating
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

1 Bedroom Apartment

5/5 guest room rating
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

About this area

Cairns

Located in Cairns, Hotel Grand Chancellor Palm Cove is near the beach. Great Barrier Reef is a popular attraction and the area's natural beauty can be seen at Palm Cove Beach and Clifton Beach. Travelling with kids? Consider Skyrail Rainforest Cableway and Hartley's Crocodile Adventures. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.
Popular Location

What's nearby

  • Palm Cove Beach - 8 min walk
  • Clifton Village Shopping Centre - 4 min drive
  • Clifton Beach - 5 min drive
  • Kewarra Beach - 7 min drive
  • Trinity Beach - 13 min drive

Getting around

  • Redlynch Station - 18 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 24 min drive

Restaurants

  • Neptune's - 8 min walk
  • Il Forno Pizzeria - 8 min walk
  • Choc Dee Thai Restaurant - 8 min walk
  • Jasmine Rice - 8 min walk
  • Coffee Haven - 9 min walk

About this property

Hotel Grand Chancellor Palm Cove

Family-friendly Cairns hotel in Palm Cove, walk to Palm Cove Beach
This hotel features 2 outdoor pools, a conference centre and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a children's pool and concierge services are on-site. All 140 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and patios. Other amenities available to guests include plasma TVs, in-room massages and hairdryers.
Hotel Grand Chancellor Palm Cove offers 140 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to patios. 102-cm Plasma televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 18.95 for adults and AUD 11.95 for children

Things to do

  • 2 outdoor pools
  • Children's pool
  • Golf

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Conference centre (5102 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 102-cm plasma TV
  • Films for purchase

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

Outdoor space

  • Patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 18.95 for adults and AUD 11.95 for children (approximately)
  • Airport shuttle fee: AUD 24.00 per person (one-way)
  • Airport shuttle fee per child: AUD 24.00 (one way), (from 3 to 12 years old)
  • Late check-out fee: AUD 30 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Chancellor Palm Cove
Hotel Grand Chancellor Palm Cove
Palm Cove Grand Chancellor
Chancellor Palm Cove Palm Cove
Hotel Grand Chancellor Palm Cove Hotel
Hotel Grand Chancellor Palm Cove Palm Cove
Hotel Grand Chancellor Palm Cove Hotel Palm Cove

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 276 out of 683 reviews
5 - Excellent 40%
Rating 4 - Good. 246 out of 683 reviews
4 - Good 36%
Rating 3 - Okay. 110 out of 683 reviews
3 - Okay 16%
Rating 2 - Poor. 34 out of 683 reviews
2 - Poor 5%
Rating 1 - Terrible. 17 out of 683 reviews
1 - Terrible 2%

3.9/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value and close to cafes and restaurants.
Stayed 2 nights in Apr 2021

3/5 Okay

Travelled with partner
It's ok, if you wind your expectations a little down, very basic breakfast, lot's of humidity / condensation and slippery surfaces in room walls and floors property. At least during rain. Otherwise, close to beach, nice tropical setting, big, clean rooms, bath tub, I would recommend this place as nice on a budget, consider having breakfast somewhere along the beach.
Stayed 2 nights in Apr 2021

4/5 Good

Stayed 1 night in Apr 2021

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Loved where the property was located......only minutes walk from the beach.....beautiful setting....we had a room on the first floor that overlooked the pool.....wonderful outlook. Staff were very friendly and obliging. We arrived before check-in time and our assigned room wasn't available however we were moved into an available room. Very much appreciated.......it was disappointing that the Triton bar area was closed. This meant that we continually had to go out for a meal .....only light meals or breakfast served..... Room had tea and coffee making facilities, glasses. Would have been great to have a microwave.
Stayed 13 nights in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at grand chancellor palm cove, the rooms were very clean and modern, the pool is bigger than pictures, loved it. Breakfast very reasonable. Will definitely come back ❤️
Stayed 10 nights in Jan 2021