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Reviews of Miracle Transit Hotel

3.5 out of 5
Miracle Transit Hotel
4th Floor, International Departure Hall, Concoures G, Suvarnabhumi Airport, Bang Phli, Samut Prakan

Reviews

6.0
Rating 10 - Excellent. 45 out of 394 reviews" "
Rating 8 - Good. 92 out of 394 reviews" "
Rating 6 - Okay. 122 out of 394 reviews" "
Rating 4 - Poor. 61 out of 394 reviews" "
Rating 2 - Terrible. 74 out of 394 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Extremely difficult to find,no maps or signs, 30 minute walk in the airport from our gate. On arrival at 7am after a 12 hour flight, told our 6 hour booking couldn't start until 9am and time back then. Bathroom not that clean and a bit dated. Stayed in much better airside 6 hour hotels in Singapore and Kuala Lumpur,. I do not recommend this hotel
Stayed 1 night in Mar 2020

4/10 Poor

IAIN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stuck in BKK airport.
Hard bed. Passable breakfast but early so helpful. Expensive. No option if stuck in the airport.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

SuJan

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Rashi, Australia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was too good and clean defiantly I will stay again
Stayed 1 night in Nov 2019

6/10 Okay

Mila

Business traveller
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Inside the Airport.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
It was convenient, the shower could have been cleaner
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Basic. Clean. Decent linens. Dated. Served its purpose for long layover.
Stayed 1 night in Oct 2019

6/10 Okay

Marion

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient
Very handy for a stopover nap and shower, but walls are so thin that I was unable to sleep properly because of noise from room next door. Also was woken by someone unlocking my door and turning the light on. They left pretty quickly, but couldn't get back to sleep after that.Also wasn't until after I booked that I knew it was only for 6 hrs. The price did not reflect that.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Not professional enough. The treatment is like you are doing a favor by giving the room.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very comfortable and convenient once we found it but very tricky to find. Fairly noisy. Loud talking and thin walled
Stayed 1 night in Sep 2019

6/10 Okay

Dilawar

Disliked: Staff & service
Stayed 1 night in Sep 2019

2/10 Terrible

Tim, Located in a small alley off Soi 31 just a block o

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Available / No Refund
Was unable to stay because I was transferring from Domestic to International. Can only stay here if transferring from international flight to international flight.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Salem

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Extremely overpriced for the quality of the room and services available.
Stayed 1 night in Aug 2019

4/10 Poor

NK

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check in time not matched.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The service is the worst I have seen and over priced and with the service you get a big rip off I will never stay there again
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to sleep when in transit. Comfortable beds, soft linen and quiet.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very quite place and with absolutely dark curtains that gave us a chance to went asleep fast and deep.
Stayed 1 night in Jul 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like a lot the convenience of location, size an all the facilities in the property. Unfortunately the sound protection was not good enough but we were so tired every day so anyway slept very well.
Stayed 1 night in Jul 2019

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Ashley

Disliked: Staff & service
Check in Disgraceful
Having booked via Hotels.com and written in the comments that I would arrive after 3pm when I arrived at reception I was told that because I arrived after 3pm my reservation had not been held and I would have to pay a further USD121 to stay. The reception staff were rude and not helpful. I asked to speak to the manager, who did not come but in the end offered me three hours maximum. All the time they simply blamed Hotels.com and told me to ask them for a refund. To be honest I don't care who is to blame, I just wanted what I paid for, and ended up getting half of that. The worst set up at a transit hotel I have encountered, I will not stay again.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good for resting after a long flight. It is difficult to find and a bit pricey.
Stayed 1 night in Jun 2019

10/10 Excellent

Chloe, Penang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very suitable for transit flights!!! Will definitely go back.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Ross

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible dirty place
rude staff noise beds are rock hard dirty the aircon has one temperature cold you cant adjust it.
Stayed 1 night in May 2019

2/10 Terrible

Jessica Novia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room so small,smelly,dirty & unworthy condition. The receptionist so cruel..i have booked 1 room for transit 7 hours at BKK airport for my son (2yo) & my mom-dad rest after long flight from Moscow, The receptionist not allowed me to enter the room just for drop my bag..she only allowed my mom-dad & my son to enter the room.. I already explain to her i only drop my bags, helping my parents carry the bags until they enter the room, she won’t understand, she treats me like a smuggler / a thief!! I’m really really disappointed with this hotel!!
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
My room was noisy - sound from other guests room, cleaning staff chatting up and down the hallway at night, plane engines. Room was stuffy. It wasn’t convenient getting to the hotel. It would have not taken any longer getting to Novotel where I could have had a good sleep. Deposit for room key was annoying. Reception staff upon leaving only said ‘sign here’ on the paper to get my driving license back (in lieu of the USD10 for room key deposit) - not ‘thank you for staying here’, ‘have a nice flight’,... I transit a lot through Bangkok. From now on will not stay at Miracle Transit again.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

2/10 Terrible

Fabiola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Sami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient while you are transiting Thailand and saves you the hassle of going out of the airport with luggage.
Stayed 1 night in Mar 2019

6/10 Okay

ALLAN

Stayed 1 night in Apr 2019

10/10 Excellent

Anthony, George Town

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location within the airport for transit passengers in need of a shower and some rest. Do note that short stays booked through travel websites have clearly defined time limits, eg: 09:00 to 15:00 stay means you can't ask to check in early and depart early, you can only stay during the assigned hours.
Stayed 1 night in Mar 2019

8/10 Good

Seyong

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Counter is not kind.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

RK

Liked: Cleanliness
Very noisy foyer just outside room. Paper thin walls with noisy neighbours. Not a good environment to rest.
Stayed 1 night in Mar 2019

8/10 Good

nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect opportunity to get some sleep before your
This hotel provides the excellent opportunity to eliminate collecting your bags when you fly airlines that work together in connecting flights. Then you don’t have to stand in two long lines to get back into your gate and can even sleep for six hours in between connections. Perfect and worth the $100.
Stayed 1 night in Mar 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy
Very handy for a transit stay at the airport and not having to exit through passport control/immigration to an outside hotel and check in again the next morning and come back in again through passport control. Warning: ensure you check your main luggage through to your final destination when checking in from your originating airport.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
unbearably noisy
Decent standard of accommodation with above average creature comforts one would expect of a hotel meeting international standards. Spacious rooms are a big plus with airside transit hotels within airports and this one exceeded our expectations in that respect. However, the noise from the busy terminal outside and adjacent rooms ruined our night's sleep, with soundproofing simply non-existent on either side. Given six hours sleep was our sole purpose in staying, it ruined the overall experience totally, leaving us frustrated and irritable rather than relaxed and refreshed. I would therefore neither recommend this nor return.
Stayed 1 night in Mar 2019

2/10 Terrible

Susan

Disliked: Staff & service
Was not allowed to stay unless we were in transit internationally. Could not access the hotel since we were not flying out the next day. We had to stay at another hotel.
Stayed 1 night in Mar 2019