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"The room was excellent and the hotel was very lovely. "

"Loved staying at Hyatt amazing staff and service our stay was very pleasant "

"Breakfast was amazing. Staff was super helpful and nice and parking was easy."

"I had an amazing stay at the hotel. The staff was friendly. The breakfast was amazing. I love the omelettes fresh every morning. The only thing that really upset me is that my shower wouldn’t drain the night I got in. There was no staff on duty to fix it so I wasn’t able to shower until the next day when someone was able to come fix it which was very irritating. "

"The complimentary drinks and appetizers at happy hour every day was 10/10!! "

"The pool was great - water was pleasantly warm. the rest of the hotel was chilly, especially at night. Airport shuttle was efficient. Breakfast and evening social hour was better than expected."

"I keep coming back to this hotel because of the location, but honestly it is a disappointment every time. The rooms are dated, the carpets are old and worn, and the elevators are slow. The door to my room was broken, so every time I wanted to leave for food or go to gym, I had to go downstairs, alert the staff, go back up, and wait for security to come and let me in. The process took as much as a half hour every time I wanted to get back in. I stopped leaving my room because of it. I have a Hilton Honors, but it didn't stop me from being charged for Internet. If you are flying in and out of ORD, this is a convenient hotel, but for the money there are so many better options. "

"Front was always full of kids and a family that lives there "

"Really great value. Enjoyed my stay and the Unos on site. Room needs to be updated. Couch is a great touch but you sink through it. Staff is overall great. Jennifer at the front desk is an all star. Lee not so much but maybe just having a bad day. Would come back. "