Ratings based on 2,317 Verified Reviews

3.7 out of 5
59% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely view, nice hotel

Posted 19/02/2017
Amazing time and an amazing room. Felt so comfortable
5 out of 5
Recommended
for Everyone
by A verified traveller from Mairangi Bay, Auckland

Good place

Posted 18/02/2017
A place that it's very comfortable to stay with a few nights, but it's not convenient for the transportation
3 out of 5
Recommended
for Everyone
by A verified traveller from 日本

街の賑やかな通りから一本入ったところにある静かなホテル。

Posted 14/02/2017
2階に泊まったのですが、隣のビルの窓と近くて、視線が合うのが気になり、ずっとカーテンを下ろしてました。部屋自体は清潔で、過ごしやすいです。
Comment from Hotel Management
19/02/2017 by Mani, Hotel Management
Dear GuestThank you for taking out time to review our property. We are delighted to hear that you enjoyed your stay with us and we hope to see you again in the near future. Regards Mani Kaul Front office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07/02/2017
Pros: Yes.
Cons: ?
Location: Top location.
Great location, friendly helpful staff, and will no doubt get even better as the shakedown from just opening.
Comment from Hotel Management
10/02/2017 by Mani, Hotel Management
Dear GuestThank you for taking out time to review our property. We are delighted to hear that you enjoyed your stay with us and we hope to see you again in the near future. Regards Mani Kaul Front office Manager
2 out of 5
by A verified traveller

Posted 06/02/2017
Hotel staff where great but even though the room seemed clean there was heaps of cockroachs, no air conditioning or fan so the room was really hot.
Comment from Hotel Management
10/02/2017 by Mani, Hotel Management
Dear Guest Thank you for taking the time to email your concerns following your stay with us. We really appreciate our guests taking the time to provide us with feedback as it allows us to see areas where we can improve our customer service. Regardless, I apologise that your overall experience was not good and hope that you will see this as a one off. Kind Regards Mani Kaul Front office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from taupo nz

it was a nice stay very noisy close to city

Posted 05/02/2017
Pros: close to city can walk
Cons: parking not many space in parking lot
thank you nice stay was great just walk into the city so you can leave your car there
Comment from Hotel Management
10/02/2017 by Mani, Hotel Management
Dear Shron Thank you for taking out time to review our property. We are delighted to hear that you enjoyed your stay with us and we hope to see you again in the near future. Regards Mani Kaul Front office Manager
1 out of 5
by A verified traveller from Zürich

Bianco

Posted 03/02/2017
Very old and dirty carpet, to expensive for this apartment, and have to be closedown,
Comment from Hotel Management
10/02/2017 by Mani, Hotel Management
Dear Boris Thank you for taking the time to email your concerns following your stay with us. We really appreciate our guests taking the time to provide us with feedback as it allows us to see areas where we can improve our customer service. Regardless, I apologise that your overall experience was not good and hope that you will see this as a one off. Kind Regards Mani Kaul Front office Manager
2 out of 5
by A verified traveller from Australi

Posted 22/01/2017
Good location, that's about all it has going for it.
Comment from Hotel Management
01/02/2017 by Mani, Hotel Management
Dear RayThank you for taking the time to email your concerns following your stay with us. We really appreciate our guests taking the time to provide us with feedback as it allows us to see areas where we can improve our customer service. Kind Regards Mani Kaul Front office Manager
2 out of 5
by A verified traveller from Wellington

Less than it seems

Posted 21/01/2017
Pros: It's there
Cons: Room service; giving visitors better rooms for multiple night stays
Location: It's just off Queen Street at the upper end. Plenty within walking distance.
Booked in for eight nights - found the room had views of walls, mixed selection of kitchen items (no bowls, no means of washing up one teatowel left for whole stay), room service was erratic (used towels left behind, beds not made as implied in available information). For the price paid, rather disappointing overall.
Comment from Hotel Management
01/02/2017 by Mani, Hotel Management
Dear Colin Thank you for taking the time to email your concerns following your stay with us. We really appreciate our guests taking the time to provide us with feedback as it allows us to see areas where we can improve our customer service. Regardless, I apologise that your overall experience was not good and hope that you will see this as a one off. Kind Regards Mani Kaul Front office Manager
2 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13/01/2017
Central location but power kept tripping when using appliances.
Comment from Hotel Management
16/01/2017 by Mani, Hotel Management
Dear Guest Thank you for taking the time to email your concerns following your stay with us. We really appreciate our guests taking the time to provide us with feedback as it allows us to see areas where we can improve our customer service. Regardless, I apologise that your overall experience was not good and hope that you will see this as a one off. Kind Regards Mani Kaul Front office Manager