Ratings based on 1,669 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel

Posted 24/08/2015
Good stay and good staff. Serviced everyday. Will stay again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveller from nz

Great stay

Posted 23/08/2015
Hotel is in a great location. No one bothers you during your stay which is great
5 out of 5
Recommended
for Everyone
by A verified traveller

in the city

Posted 19/08/2015
Pros: internet is 1 gb per day
Cons: car park should be cheaper than 25$ a day
Location: everything in town
very nice staff and so friendly , they like to help their visitiors
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 16/08/2015
close to Queen street- good location for catching public transport
3 out of 5
Recommended
for Everyone
by A verified traveller from 日本

Posted 13/08/2015
全体的にはまずまずです。キッチン用具、洗濯機(洗剤もあり)など長く滞在するには十分な設備でした。 清潔さについては、最初はまあ普通に清掃されていました。しかし、滞在中毎日清掃される予定(シーツ交換は3日ごと)でしたが、タオルやシーツの交換のみで清掃されている様子はなく、見た目のみ整えられていました。 部屋が1階で、すぐ外が通りなので夜声や音がすると安心できませんでした。2階以上の部屋ならば気にならないことなので、まあ、部屋によるということだと思います。
3 out of 5
by A verified traveller

Great location, close to K Road and bus transport

Posted 11/08/2015
The rooms are a bit tired. Desperately in need of new carpet. Our 3 single beds were all very hard.
3 out of 5
by A verified traveller from CHRISTCHURCH

HANDY TO CITY CENTRE

Posted 03/08/2015
Pros: LOCATION
Cons: ROOM SERVICE.
Location: BE PART OF THE CITY
ROOM SERVICE WAS TERRIBLE. 5 DAYS STAY , WE HAD TO ASK TO CHANGE LINEN, VACUMING,ONE DAY NO NEW TOWELS. OVERALL VERY DISAPOINTING.
3 out of 5
by A verified traveller

Just OK

Posted 29/07/2015
Pros: Location
Cons: Beds need upgrading
We stayed in 2 bed apartment. The staff were efficient and friendly. Although modern the apartment was looking worn, cracked basin etc and there is only a view of other buildings. The bathrooms were clean. But the beds were uncomfortable, and the noise from the air con units across the street kept us awake. Although a good price for central Auckland. We won't be back.
4 out of 5
Recommended
for Everyone
by A verified traveller from auckland

Bianco

Posted 13/07/2015
They did stuff up my booking but the staff were helpful enough to get a room that suited me. Clean. Quiet. Would stay there again
2 out of 5
by A verified traveller from Auckland

Handy to shops in queen st shame that.......

Posted 14/06/2015
Toaster kept tripping circut breaker Dishwasher not working Shower door fell off track Washing machine took ages Staff at counter were rude as they started serving another customer whilst half way thru checking out, then tried to over charge me 2 nites thanks to video foot they were wrong.