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"Hotels.com asked for a breakfast specific review, so: Breakfast was a quick and simple hot and cold buffet with plenty of delicious things on offer. Decent coffees are an issue though as you have to pay extra, which seems a little old fashioned. and sometimes they don't switch the coffee machine on early enough."

"outstandingly friendly, helpful, efficient staff - all of them clearly love their jobs and working there. We felt looked after! Alan especially was a star and also his collegue (a young lady sorry I didn't spot your name but you knew who you are). She had her eye on helping us all the time. Front of house staff were knowledgeable about the area and offered to order taxis. Spotless. Excellent breakfast. We will be back. Thank you. x"

"The breakfast was superb, everything you could wish for…from toast and croissants and doughnuts to a full cooked breakfast. Our room was fantastic with a view of the mill from bedroom window, bathroom was great for me being disabled, being able to walk in to a wet room was a huge bonus, not available at most hotels."

"Disgusted by the treatment we received at the Lions Quay. Would not recommend this hotel."

"Nice hotel, nice staff very good fitness centre. The only thing that lets this hotel down is that hotel guest must pay to use the sauna. I feel very sorry for the employees on Spa reception, it must get very annoying having the same conversation with hotel guests"

"Lovely hotel"

"Great location friendly staff"

"We had a very enjoyable stay with the Hampton by Hilton Liverpool/John Lennon Airport. We had booked 2 nights stay to attend the Grand National at Aintree. The room was good, and everything was well catered for, tea and coffee, an abundance of Shower gel, shampoo, and lovely body lotion. We could not fault the Hotel at all, the staff were exceptionally helpful and very pleasant, and could not do enough. There were unfortunately an issue with the keys to the room - they were not working properly (these things happen) and each time we were accompanied to our room with no issue at all. We had breakfast and evening meal and the food was delicious each time. Exceptionally good was the parking and we could park our car literally outside the front entrance of the hotel. Will definitely return next year. "

"Staff were lovely and building looked impressive, set in nice grounds and the food was good in the bar area. However inside the room was a bit tired and decoration shabby. The room was very hot with no air com (just a table fan) and safety limits on the windows meant you could only open them an inch. There was no fridge in the room for keeping things cool either. Also the shower tray didn't drain proprerly so you ended up standing in water that I was worried would spill over and the floorboards in the room upstairs were very loud and creaky which was a bit annoying. Overall it was a lovely stay just a few little things that stopped it getting 5 stars."