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"Nice hotel within walking distance of the train station and town centre. Large room..which would benefit from a set of drawers though! Shower pressure wasn't great but overall we enjoyed our stay. Breakfast was nice but no pastries etc...if you didn't want a cooked one there wasn't much else. Good value...quiet location....we were glad not to be in the city centre on a Saturday night! Pool was lovely after a day of shopping."

"Lots of parking, which was great! Our room was lovely and spacious. The spa facilities were great and the staff on front desk were amazing. 100% would go back again."

"A lovely hotel with character all areas well kept and room spotless thankyou"

"Our room was spacious, clean and tastefully decorated. The Hotel was interesting, quirky and "different " from the norm. There were different areas to enjoy both in and outside. The decor was amazing. The restaurant was accessible and again quirky in design. The food was delicious 😋. All Staff were friendly and helpful. "

"Great staff, clean and comfortable room. Location perfect."

"Unfortunately my experience in room 414 last night was not good, there was an annoing continuous sound all night up above the room( not the air conditioning unit ss this was off) also the bed was unsteady. Each time my husband or i moved it disturbed the other person. This resulted in myself not having a good nights rest . Shame as all previous visits to the Grosvenor have been amazing ."

"Great"

"We were asked on the first night not to eat in the restaurant as they had two bus trips and it would be noisy and service would be slow. We struggled to get a seat in the bar area, eventually getting a seat at a low table, not ideal for eating at. Service at the bar was very slow, I got my meal eventually, my friend had to ask where his was and was served eventually. Second night was not much better, we did insist on eating in the restaurant and it was a bit more civilised. The bar was very busy and the staff really struggling."

"Clean throughout,,excellent manageress"