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staff were very welcoming and friendly on arrival and even allowed us to check in a bit earlier as the room was ready sooner than expected..room was clean and comfy. bed was firm and fresh everyday.
Very convenient for the city centre as man y bus services run on Newmarket Road. Good breakfasts, friendly & helpful staff. Hotel is being refurbished and will need redecorating on completion. The refurbishment teams did not inconvenience us.
The hotel and staff were lovely, unfortunately our stay was disturbed by the rowing couple next door who caused quite a disturbance throughout the night. The attendant was very kind to remove the breakfast from our bill when he heard of our ordeal during the night.
Stayed there 2 nights. Good location . Staff were very nice and friendly. The hotel is set in very nice grounds. Food was very good and not expensive. Someone was always available to serve or assist you with anything you required.
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