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Reviews of Dunchurch Park Hotel

3.5 out of 5
Dunchurch Park Hotel
Rugby Road, Dunchurch, Rugby, England

Reviews

6.4
Rating 10 - Excellent. 30 out of 248 reviews" "
Rating 8 - Good. 85 out of 248 reviews" "
Rating 6 - Okay. 63 out of 248 reviews" "
Rating 4 - Poor. 46 out of 248 reviews" "
Rating 2 - Terrible. 24 out of 248 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Travelled with family
Disliked: Property conditions & facilities, room comfort
Bed was shocking, shower was shocking.
Stayed 2 nights in Aug 2021

10/10 Excellent

Steve

Stayed 1 night in Aug 2021

6/10 Okay

Emma

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Disappointing
Don’t be fooled by the lovely country house photos, rooms are actually in a separate, square, characterless 1970’s/80’s block. The size and decor of them is reminiscent of basic summer school college accommodation. Room was cramped, dated, smelly and dirty. Even the ‘executive’ room I was moved to, though better decorated, was still small, had grimy tiles in the bathroom, a very worn and battered desk and no toiletries. Receptionist at check-in was pleasant and helpful - obviously used to being asked for a nicer room and helped me with no quibbles. On check-out it transpired breakfast wasn’t included as I’d thought. I asked why nobody had mentioned this to me on arrival when I enquired about where breakfast would be - usually hotels offer you breakfast and let you know how much extra it will cost if they know you’re ‘room only’. Was told, rather rudely, that it was up to me to ask! Ended up paying an extortionate £13 for a decidedly average breakfast. Had I known it would cost that much I wouldn’t have had one. Very unimpressed by this place and will not be going back. In short - avoid!
Accommodation block
Accommodation block
First room - tiny and in desperate need of refurb!
Bathroom - tatty
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Had to change rooms 3 times before we got a half decent one but very shabby ! Need a complete overhaul mould on window frames and in the bathrooms .
Stayed 1 night in Aug 2021

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peacocks???
Amazing surroundings quiet and idyllic. Got what we payed for. We booked a smoking room on arrival was told no smoking rooms on premises didn't bother us to much as surroundings where amazing.
Stayed 1 night in Aug 2021
Response from Ria on 14 Aug 2021
Thank you for your nice words, we are so happy that you had a nice stay. We hope that you will visit us again in the near future. Best Regards, Dunchurch Park Hotel Reception Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The staff were very friendly and helpful everything was kept nice and pleasing only problems I had was the bed it was very uncomfortable couldn’t sleep till 4:30 am
Stayed 1 night in Aug 2021

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Andrew

Travelled with family
Disliked: Staff & service, property conditions & facilities
Carpets filthy - paintwork grubby . No hand soap in the bathroom ! Reception slow - failed to indicate breakfast potions
Stayed 2 nights in Jul 2021

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Hardeep

Stayed 1 night in Jul 2021

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Needs updating disappointed from pictures
Dated
Stayed 1 night in Jul 2021

4/10 Poor

Roberto

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The day ibstayed was very hot. No air con, windows only open about 1 inch and the extractor on the toilet keep on for about 20 min after switching lights off. After a long conference on yhe hotel i could not get a good night sleep.
Stayed 1 night in Jul 2021

2/10 Terrible

Philippa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No lift, had to haul all my luggage up two flights of stairs, no automatic doors so had to put luggage doe to open all the doors to get to my room. Room was what you’d expect to pay no more than £30 a night for; terribly noisy, hard uncomfortable bed, cobwebs hanging down from light fittings, bedside lamp not working and no soap or handwash in the bathroom!!
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness
Grubby room, and very small tv.
Stayed 1 night in Jun 2021

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stay at Dinchurch Park hotel - very enjoyable
Friendly staff with good clean rooms and magnificent gardens
Stayed 1 night in May 2021

2/10 Terrible

Sarah

Stayed 1 night in Aug 2020

8/10 Good

J P M

Business traveller
Liked: Property conditions & facilities, room comfort
Late for work on day of check out because night porter doesn’t know how to print VAT receipt and receptionist didn’t arrive on time. Teach Night porters how to press print. I’m frustrated that the receptionist running late has a knock on affect on my day
Stayed 4 nights in Aug 2020

10/10 Excellent

John T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Property in need of renovation. Small rooms with poor sound insulation, so you get to hear your neighbours snore. Don’t bother with breakfast, what you get is made early and left to keep warm in heated servers. Powdered, tasteless scrambled eggs, boiled bacon, hard luke warm sausages and soggy hash browns. Not what you expect for £12.50.
Stayed 1 night in Mar 2020

8/10 Good

Phill

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Rachel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are so small with very small beds. Yhff Ed room wasn’t particularly clean . Told at reception the only way you get breakfast is if you book direct through hotel & it’s cheaper but too be fair we looked when we booked & it was well over £100. Compared to other hotels we’ve stayed in for £70 it’s not great .
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
I booked this because im suck of premier inns... i wanted something a bit more upmarket for a change. The pictures are very misleading. I thought i was booking into a country house but actually the property has other buildings as part of the park and these buildings provide very badic accommodation. It felt like a mid range B&B. It was clean but very small and the TV was tiny. I would highly recommend that it is made clear that although the country house may be high end there are god awful rooms aswell. If i had known this i would never have booked. Also the matress was very cheap and the bath was onlg big enough for a child. Not happy and will not be staying again
Stayed 1 night in Dec 2019

2/10 Terrible

r

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Our room was tiny as we opened the door there was just a bed right there so wasn’t very spacious. It also wasn’t the most comfortable and thought the photos online look nicer than the hotel in person.
Stayed 1 night in Nov 2019

8/10 Good

Willie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business trip
Easy check in good meals comfortable nights sleep
Stayed 1 night in Nov 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Room warm and clean with the usual tea, coffee etc. Staff warm and welcoming.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing for what you expect.
Disappointing. Felt more like a boarding house or mess. Room was cold and can’t control the heating, the shower pressure was hopeless, towel was stained, tv didn’t work, etc.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Peter

Stayed 1 night in Nov 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Neil

Business traveller
Liked: Staff & service, room comfort
Only real issues were too hot in bedroom and cold water was not cold.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds. Comfortable bed. very quiet room despite the ongoing wedding parties. great continental breakfast.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and a comfortable room. Very pleasant experience
Stayed 2 nights in Sep 2019

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check postcode
The hotel is fine but the advertised postcode doesn’t take you to the hotel. I had to call reception who gave me the correct postcode and said it wasn’t their fault (not sure who else is to blame??)
Stayed 1 night in Sep 2019

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Darrell

Stayed 1 night in Sep 2019

8/10 Good

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay again.
Was very good for £58 Beautiful place
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Room was very small, bathroom was bigger than the actual bathroom, shower didn’t work properly.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable quiet the when my tv want getting reception the person in reception came and sorted it very quickly if you want quiet and relaxing it’s great I like it there
Stayed 1 night in Aug 2019

8/10 Good

Parul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pleasant
Pleasant stay, small rooms but clean, nice grounds and views with lovely staff.
Stayed 1 night in Aug 2019

8/10 Good

Yvonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

4/10 Poor

Anita

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms clean and linen fresh, towels lovely. Bed wonderful. Shower so poor couldn't use it properly. Corridors worn and dated and in urgent need of update. Steps outside and stairs inside steep coming downward. Sealants around windows, in the room we stayed in, were dirty and need replacing. Gardens outside the residential block lovely but the main garden rooms need a lot of attention. Lovely location: main house and front picturesque lawn so beautiful but if you see that on the web for a weekend: not what you get!! Expected to stay in an historic house but slept in a 1970s block. Thought we were staying in a Country Mansion and ended up sleeping in a 1970 block. Disappointed with what we got but happy with our 1 night stay - hade evening meal and breakfast elsewhere-: be aware of what package you book!!
Stayed 1 night in Aug 2019