Beautiful hotel with impeccable service. I love a place that upgrades you without even being asked. Bar was really nice. They also had a cute kids story hour around the Christmas tree, which looked adorable. Location can't be beat.
Only weak link is the cafe and room service. Cafe staff was not attentive-- Waited for a menu, staff nowhere to be found when we needed the check. Room service food (both dinner and breakfast) was sub-par, and they got my order wrong.
SL from new york city
This luxury hotel is located in the heart of Vienna, walking distance from Musikverein and Vienna State Opera. Also nearby …More