Thank you very much for taking the time to share your experience with us. We're thrilled to hear that you had a pleasant stay and enjoyed your room.We understand that early check-in and convenient parking can significantly enhance the overall experience, and we're delighted that we were able to accommodate you in these regards. Providing our guests with a seamless and hassle-free experience is always a top priority for us.Your kind words about our check-in staff are truly heartwarming. We're so glad to hear that they made a positive impression on you with their friendly and cheerful demeanor. Providing exceptional service with a smile is something we take great pride in, and it's always rewarding to receive such positive feedback.We're thrilled to hear that you plan to return for another stay with us. We can't wait to welcome you back and provide you with another memorable experience. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know. We're here to ensure that your future stays with us are nothing short of fantastic.Once again, thank you for choosing to stay with us, and we look forward to the pleasure of hosting you again soon.

Thank you for taking the time to provide us with your feedback. Your insights are invaluable to us as we strive to continually enhance the guest experience at our hotel.We're thrilled to hear that you found the view of the lake and mountains from your room to be spectacular. It's always our aim to offer our guests breathtaking scenery to complement their stay. We understand that room size is a consideration, and while our rooms may be on the cozier side, we hope that the stunning vista helped to compensate for any space constraints.We're glad that our parking facilities met your needs and provided you with the convenience of unrestricted parking. We understand that navigating parking restrictions in town can be frustrating, and we're pleased that we were able to offer a hassle-free alternative.We apologize for the oversight regarding housekeeping and appreciate you bringing it to our attention. Rest assured, we will address this issue with our team to ensure that it does not happen again in the future.Thank you once again for choosing to stay with us, and we look forward to the opportunity to welcome you back for another memorable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay.Your comments regarding the need for electric blankets and a more efficient heating system are duly noted. We understand the importance of providing a comfortable and cozy environment for our guests, especially during colder months. We will certainly review our amenities and consider implementing changes to enhance the overall comfort of our accommodations.Additionally, we apologize for the delay in warming up the wall heater and the issue with the shower head. Your feedback regarding the water flow and functionality of the shower is valuable to us, and we will address this matter promptly to ensure a more satisfactory experience for future guests.We appreciate your patience and understanding as we work to improve our facilities. Please know that your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Thank you for your review. We hope you enjoyed your stay with us!

Thank you for your positive review. We're stoke to hear your stay with us went great! We appreciate all feedback and will definitely bring up the mattress issue in our next meeting to discuss further changes. Hope to see you again in Queenstown!

Thank you for your review. We're glad to hear our location was very convenient to you during your stay! We hope to see you again in Queenstown!

Thank you for your positive review. We're glad you enjoyed our stay with us and we hope to see you again in the future!

Thank you for your review. We are glad to know you enjoyed your stay with us, and we hope to see you again in Queenstown in the future!

Thank you for your positive review. We are glad you enjoyed your time with us! You compliments will be passed onto the chefs and we're sure they'll be stoked to hear about it. Hope to see you again in Queenstown!

Thank you for your review. We're stoked to hear you enjoyed your stay with us! We hope to see you again in Queenstown!

Thank you for your positive review. We're stoked you had a great stay with us, and we hope to see you again in the future! Stay safe!

Thank your for your honest review. We're sorry your stay with us did not go as you planned. Unfortunately we don't advertise having AC, as we don't have this being the hotel built several years ago without it. We apologise for any inconveniences this have caused to you. Rooms also do have a hair dryer, but we're sorry if this was missing in your room. We're sure any of our staff members would've been more than happy to get another one for you if you asked them. We hope you can give us another chance in the future to make it up for you! Stay safe!

Thank you for your positive review. We are stoked to hear that your stay with us was very enjoyable to you. We hope to see you again in Queenstown!

Thank you for your review. We apologise for the issues you've had with your room. It must have been a misunderstanding, but we'll make sure this does not happen again. Again, we're sorry for any inconveniences this may have caused, stay safe and we hope to see you again!

Thank you for your honest review. We are so sorry to hear your stay did not go as expected. We have planned some refurbishment that will take place in the future but, unfortunately, this is a long and slow process. We would love to have you back for a new Rydges to show you we're really about!

Thank you for your feedback. We apologise for the issues you had with the tap water. Hope to see you again in Queenstown!

Thank you for your review. We're sorry our rooms did not meet your expectations. We are currently in the process of upgrading them, but unfortunately this takes some time as it is a slow process. We hope to see you again with newly renovated rooms!

Thank you for your honest review. We hope to see you again in Queenstown!

Thank you for your honest review. We're sorry to hear you didn't enjoy your stay as much. Unfortunately we do not advertise having AC in the rooms due to this not being built back in the past. We're sorry for the misunderstanding. We have passed on your notes onto the relevant departments and they will be looking into it. We hope to see you again in the future!

Thank you for your review. We're sorry to hear you did not enjoy your stay that much. We have taken notes on what you highlighted and will be passed onto the relevant departments. There is a plan in place for renovating in the future, but this is a long and slow process. We hope you can give us another chance in the future to show you what Rydges really is about!

Thank you for your positive review! We are glad you got to enjoy our beautiful views and great food!! We apologise for the inconveniences you had with your room location, we're always happy to move some things around if we have the availability, but in this case we're sorry it wasn't possible. We hope you can come back to Queenstown in the future for another treat!

Thank you for your positive review! We are glad you enjoyed our stay with us, and we hope to see you again in Queenstown!

Thank you for your review! We are glad you enjoyed your stay with us and it makes us proud when we are part of our guests memories of Queenstown. We'll make sure to pass on your notes onto the relevant departments to keep improving our guest services. Thank you sharing, and we hope to see you in Queenstown again!

Thank you for your positive review. We hope to see you in Queenstown again!

Thank you for your review. We apologise for the room issues. Our standard rooms are advertised as a pool view or a partial lake view, so unfortunately, they don't have a full lake view. We are trying to implement some changes in the future so you message will be passed on to the relevant departments. Hope to have you again in Queenstown!

Thank you for your honest review. We apologise for the issues you've had during your stay. We're currently working on some structure changes in the hotel but unfortunately these take some time. We hope you can come and visit us again in the future and we'll welcome you with a refreshed hotel!

Thank you for your review. We're sorry to hear you had issues with the TV. We've passed on this to the maintenance department and we hope it won't happen again in the future. Stay safe!

Thank you for your review. We apologise for the issues you had. We have passed on your notes onto the maintenance team and they will be looking into this. Hope to see you again in Queenstown!

Thank you for your positive review! We are glad you enjoyed your stay with us and we hope to see you again in Queenstown!

Thank you for your review. We apologise if your check-in process was not as expected, and this is not a standard for our hotel. We'll make sure we talk with our staff to prevent this from happening again in the future. Hope to see you again!

Thank you for your positive review. We hope to have you in Rydges again!

Thank you for your honest review. We are sad to hear your stay was not as you expected. We are on the process of refreshing the rooms and it takes a bit of time, we apologise if they were not what you expected. We hope you can come back in the future once our rooms are refreshed to enjoy our hospitality!

Thank you for your positive review! We are glad you enjoyed your stay with us. Hope to see you again in the future for more memories!

Thank you for your positive review! We are glad you enjoyed your stay with us. Hope to see you again in the future for more memories!

Thank you for your honest review. We're sorry to hear your stay was not as expected, and we hope you give us another chance in the future to make up for it!

Thank you for your review. We apologise if you had issues and did not enjoy your stay. Hope you can give us another chance in the future to show you what Rydges Queenstown really is about. Stay safe!

Thank you for your positive review! We are stoked to know you enjoyed your stay. We hope to see you again in Queenstown!

Thank you for your positive review. We are glad you enjoyed our views as much as we do every day! Hope to see you again in Queenstown for more adventures!

Thank you for your honest review. We are glad you got to enjoy our central location in Queenstown, and we apologise if the room was not able to meet your expectations. We are slowly in the process of upgrading rooms and this takes some time. We hope you can come back in the future to see new changes!

Thank you for your positive review. We are glad that you enjoyed your stay with us, and we hope you can come back again in the future. Stay safe!

Thank you for sharing your positive review. We hope to see you again in the future!

Thank your for your review. We are glad to hear you enjoyed the views and the service from our friendly staff! We look forward to having you again in Queenstown!

Thank you for your positive review! We hope to see you again in the future.

We appreciate your good review, and we hope to see you in Queenstown again in the future!

Thank you for your honest review, we are glad to hear you enjoyed our location close to town as well as our views, and appreciate your feedback as this allows us the chance to work on the areas that require attention. We have passed your notes to the board so we can keep improving our guest experience. We hope to see you again in Queenstown!

We appreciate your feedback and we're sorry we were not able to meet your expectations. We hope you can give us another chance in the future!

I was pleased to read your stay with us was an overall positive one and you enjoyed our hospitality and also the central location of our hotel. We appreciate your honest review and rest assured that we have taken your comments on board and passed on to the relevant departments.

Thank you for your positive review! We are glad you got to enjoy our great views and found convenient our proximity to town. Hope to see you again in Queenstown!

Thank you for your positive review, we are glad to enjoyed the location of our hotel! We hope to see you again in Queenstown!

Thank you for your honest review. We do appreciate your feedback as this allows us the chance to work on the areas that require attention. It is important to us that all our guests enjoy their stay with us, and we are sorry to hear the condition of the hotel did not meet your expectations. Changes in the infrastructure do take a lot of time and can be a long process, but we are working on it as fast a we can to provide a better experience for our guests. We hope you can give us another chance in the future to see how we've been working on improving our service!