Outdoor pool

Reviews of Grand Sole Pattaya Beach Hotel

3 out of 5
Grand Sole Pattaya Beach Hotel
370 Pattaya 2nd Road, Pattaya, Chonburi

Reviews

6.0
Rating 10 - Excellent. 7 out of 62 reviews" "
Rating 8 - Good. 16 out of 62 reviews" "
Rating 6 - Okay. 21 out of 62 reviews" "
Rating 4 - Poor. 9 out of 62 reviews" "
Rating 2 - Terrible. 9 out of 62 reviews" "

6.2/10

Cleanliness

6.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Sole closed for renovation
The hotel was closed without any notice. When I arrived I noticed a sign informing us to contact Imperial Hotels and Resorts. A bit of an inconvenience to walk to Imperial with our luggage having arrived in a taxi...
Stayed 2 nights in Dec 2017

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Clean, but old.
The Hotel is clean, but dated.It needs a refurbishment.The room was ok, but having a shower in the bath is a pain, and can be dangerous, if you slip when you step out of it.The sunbeds need some cushions, as they are uncomfortable.One of the staff should come round and ask if you want to order drinks or food. The person giving out the towels was grumpy, and needs customer service training.The hotel is centrally located, but I would only stay there again, if my preferred hotels in that area were unavailable.
Stayed 15 nights in Nov 2017

6/10 Okay

Andy

Disliked: Property conditions & facilities
It is hard to be title.
Serves is slow at the counter, but not bad. Room is very old. Moss all over the room. One of my friends room's have no door. This hotel needs to be renovate. Some room have smells too.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The most shocking thing was that 90% reception staff did not understand and speak English.

2/10 Terrible

nachus, india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad hotel
never stay again

6/10 Okay

ed, new jersey

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
1mile away from walking street
Good hotel for the money you pay. Beach was about a 5 min walk and walking st was about 10-15. Rooms were spacious but the toilet had a hard time flushing anything down.

2/10 Terrible

jean, florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down motel on steroids
From outside looking in looks great the lobby is an illusion to the horrible place you will live.as I walked out the elevator the carpet alone told me the room will be horrible then upon walking in my room the bathroom had rust every where I literally wore sandals to shower the ceiling had water spots and was peeling the toilet took about a min in a half of holding the handle to flush everything down the tub was rusted and you could see visible mold in the cracks

4/10 Poor

Vivek, India

Liked: Cleanliness
Disliked: Staff & service
Dissapoinment
We had a bitter experience there.when we reached the bell boy did not even offer to pick up our luggage.they even locked us inside the pool area immediately at closing time and did not even offer towels so that we could dry ourselves and go to our room. When we checked out they had exchanged a towel for one which had a mark on it and then fined us heavily for it .We bathed in the pool so we used pool towels , that was a mood dampening experience.The breakfast buffet's closing time was surprisingly 10 o'clock only and they also start cleaning up the food at 9:45 a.m..

4/10 Poor

Willie, California

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
The room was stale and stark and had black mold all over room. Pigeon fecal matter was over the windows ledges in clear view that made me feel very uncomfortable to the point was I left the hotel and got a new one.

2/10 Terrible

Jason Foo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to express my unhappiness encounter during our check in on the 14th Oct around 4.30pm. The check in staff was friendly but the supervisor whom wore a jacket was very unfriendly. Her response to my husband's inquiries was very unfriendly. As her english was not very accurate in her pronuciation, I asked her again and she replied in a very loud and unfriendly tone. It gave me an impression that she is racism as we are Asian but please take note that I am a Singaporean whom can speak fluent english. I would expect a response from the hotel on why a service staff at the front desk who represent the image of a hotel could acted so rudely to a customers whom brought in 6 rooms? Otherwise I would rate the hotel badly in the internet.

6/10 Okay

Peter

Not the first choice
I stayed here because I left it too late to book a room at Nantra de boutique hotel where i usually stay. The Grand Sole is a large hotel----easy to find and conveniently located one block back from the beach. Check in was slow because they checked my passport and found I was one day over my visa . It was referred to the manager who decided i wasn't an international criminal or flight risk and let me stay there. Room was dated but comfortable. Good aircon. and a view of the sea. Breakfast was a bit limited (n0 eggs) but ok. For one night stopover i would go there again

6/10 Okay

Arun Sabapathy

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the shot
Worst ever customer service , not responsive

6/10 Okay

Probal, New Delhi India

Disliked: Staff & service
improvement is required as why should 1000thb is asked as security deposited as no hotel abroad even in Europe dosnt keep deposit It looks as if customer is. Not trusted I feel very disgusted because even if every thing is prepaid still, they ask for deposited Also despite telling them for one separate person the charged me for adult 150 thb where as it was clearly mentioned it was for child breakfast Not good

6/10 Okay

Sikder, Dh

Liked: Cleanliness
Grand Sole Pattaya Beach Hotel
Grand Sole Pattaya Beach Hotel is a good hotel but its little bit far from the beach(name of the hotel is??-Grand Sole Pattaya Beach Hotel), break-first and pool is good.

8/10 Good

Anonymous

Liked: Cleanliness
Convenient location to nearby
Convenient location to nearby beach and mall.

2/10 Terrible

Amy, Cairo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff, bad service
The staff were unfriendly and rude. Many of the amenities listed were not available, such as currency exchange, hairdryer in room. Mostly, all the hotel staff were rude, I would not stay here again. An awful experience.

8/10 Good

Matt, Jersey Channel Islands

Liked: Cleanliness, staff & service, room comfort
Pattaya in May
My grilfriend and I booked a two week stay in The Grand Sole in early May. It was our first trip to Thailand we found the hotel and flight for a bargain price. The hotel was easily reached from Bangkok airport after a taxi journey of just under two hours. The Grand Sole itself was actually quite pleasant. The hotel staff were efficient and friendly, with the reception manned 24 hours a day. The buffet breakfast, whilst being nothing to write home about, was as good as that in most other hotels. The room was clean and comfortable, with all the facilities that were needed. The hotel also had a pool, coffee shop and in the evenings a bar and restaurant, we did not use these but they all looked to be of a good standard. The location of the hotel, by Pattaya standards, is reasonably quiet. It is set a little way back from a constantly busy road, but from our room this was not intrusively noisy. Also while it is within an easy walking distance of bars there were no "noisy" bars near enough to be heard. The main advice I would give before booking here is to read a little about Pattaya itself. As a resort it is very lively, noisy and often brash. I knew this before booking and thoroughly enjoyed my stay. If you want to let your hair down and enjoy a hedonistic trip then this may be the perfect place, if you are looking for a peaceful retreat, then perhaps not.

4/10 Poor

Gabrielle, Sydney

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Grand Sole
Very old style hotel in need of refurbishment, noticed lots of mould on the ceilings in the hallway leading to the rooms on the level I stayed on, breakfast was poor compared to other hotels that I have stayed in at Pattaya, I wouldnt stay here again, I guess the hotel is ok for the budget conscious.

10/10 Excellent

Richard, Unites States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice hotel, very clean room and was surprizingly big. staff was very pleasant , english was not spoken by many of the staff ,but all of them tried to please. I was the only American at the hotel, everyone was Russian and most of them were friendly and spoke better English than I spoke Russian. Overall a great stay. if you are looking for a hotel within walking distance of everything, this is a excellant choice. Only drawback would have been a pool bar . service to the pool was a bit slow and the sun at the pool goes away around 2pm because of location of the pool.

10/10 Excellent

Paul, Baltimore, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly comfortable and nice, especially for the price.
Grand Sole is a perfect hotel to stay at while visiting Pattaya. It's location is ideal. Just a two block walk from the beach and shopping. It's location on 2nd road is ideal, as many baht buses travel down 2nd road at all hours. And baht buses are the way to get around Pattaya. There's a 7Eleven about 30 feet away. Which was great for buying water and snacks when needed. Housekeeping was dependable, trustworthy and friendly. I used Grand Sole's laundry service and it was prompt service. And they even hung my cleaned clothes in my rooms closet. The pool looked nice, although I didn't spend any time using it. The restaurant at the hotel was nice. And although I never saw anybody use it while I was, they offered prompt service and excellent food! Not all the staff at the front desk spoke much English. But, when the staff there could not understand my need, they called in another staff member that did speak adequate English to communicate. I will stay at Grand Sole again!

8/10 Good

Chris, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Sole Hotel, Pattaya Beach, Thailand
Very large old style "grand" hotel but kept in good condition and clean. Rooms are spacious and have all facilities. Beds comfortable. During my stay it was full of South Asian tourists for some reason.

6/10 Okay

ian

Disliked: Staff & service
Staff never helpful, wouldnt even
Staff never helpful, wouldnt even make phone call to confirm flight, very poor Wifi works for 10 minutes then drops out. Rooms old fashioned. Views very bad, shanty like, food basic.

6/10 Okay

Henry, Australia

Disliked: Property conditions & facilities
Can't wait to go back
Made some friends and will go back

6/10 Okay

milena, london,UK

Disliked: Cleanliness, property conditions & facilities, room comfort
not impressed ,great pool but nothing else really to recomend
looks great from ourside but the room was outdated and not too clean ,very noisy aircon.Breackfast limited.location is not too bad.i wouldnt stay there again.

4/10 Poor

Anonymous

Disliked: Cleanliness, staff & service, room comfort
Just a very average hotel
Don't let the large, grandeur exterior looks fool you. The hotel goes down hill as long as you enter the large lobby. It has that outdated, tired looks over the places. The room is even worse; it is not dirty but is so old with cheap furniture. They still use that old style bulky room key to enter the room and deposit it at the front desk whenever you leave the hotel. The breakfast is a joke. It features only 4 main items: Asian fried rice, Thai fried noodles - both barely have any meat in them. Western items include some sausages and bacons; that is it! To be fair, it has many (cheap?) items like breads, salads, tropical fruits, juices...Althought I did not use it, the hotel has a large swimming pool. It seems like the majority of customers are Russians

8/10 Good

PRASAN

Liked: Cleanliness
Disliked: Staff & service
value for money, but can find
value for money, but can find all round better hotels in pattaya.staff not friendly at all.usually most thai people in hotels are very friendly.breakfast was the same menu for all 4 days.i recomended this hotel for people travel with there familys.for guys who goes to have fun not the best place

6/10 Okay

pooklek, Bangkok

pooklek
Its okay.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
このホテルは、閉鎖されています。
夜、10ゴロホテル前に着いたのですが、紙に改装中で閉鎖とあり、電話番号が張り付けてありました。 最悪です。
Stayed 2 nights in Jan 2018

8/10 Good

eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
удобное место расположения
всё нормально

10/10 Excellent

Erling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lett tigjengelig, sentralt
Bra renhold, trivelig personale, godservice alltid blide og hjelpsomme.

10/10 Excellent

Esten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig bra hotell i f.h.t. beliggenhet.
Dette er ikke et hotell i sentrale Pattaya, men er glimrende plassert i f.h.t. strand, Walking Street, shopping og nattliv. Spesielt det siste! Hotellet er ikke noe luksushotell, men det har et veldig fra basseng, og beliggenheten betyr mer. Anbefales på det varmeste.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Thailand3
Thú vị

8/10 Good

pattayabpj, Tokyo JP

Liked: Cleanliness, staff & service, room comfort
朝食は最悪でした
朝食は毎日同じ 2日目の昼に近所のスーパーへ 食料買出しに行く ソーセージ★ハム★目玉焼き★その他1品 サラダ★飲料しか無い

6/10 Okay

mda, Japan

Disliked: Cleanliness, staff & service, room comfort
リッチの良い場所
メインストリームに近く ホテルの目の前にはトゥクトゥクやタクシーも捕まりやすい。 ホテル内には、プールもあり開放感がありました。 是非また、ご利用したいと考えています。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不備なく利用出来ました。 またご利用を考えています。 是非オススメいたします。 ビーチからも距離が近く 基本目の前にはトゥクトゥクやタクシーがいるので便利です。

6/10 Okay

Verified traveller

God beliggenhed
Ok hotel med super beliggenhed til alt

6/10 Okay

TO SANG EROS

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

PEILING, Taiwan

中規中矩,以每晚NT750優惠,可再入住
由於優惠的關係,以及離central festival走路大約15分鐘左右,所以訂了這間飯店。 進到房間時,入眼即是兩頭用毛巾及浴巾折起的可愛大象,而剛好又是面對海的房間,因此可以看到日落美景。 但是仔細觀察可以發現房間的油漆看起來較為粗糙,玄關天花板可能由於空調的關係,有些微漏水。 衛浴部分只提供浴帽、洗髮精和沐浴乳,熱水算是足夠的。 除此之外,服務態度及早餐尚可,游泳池設施個人認為非常值得使用,其他部分就還在可以接受的範圍內。 ps女性使用游泳池時,可能要多加注意,因為住宿期間發現入住者為男性居多。

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
저렴한 숙소..로는 좋아요
전체적으로는 좋았으나 호텔이 오래되어서 부대시설은 불편했어요

2/10 Terrible

Hannu, sodankylä

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ei kummonen
parhaat päivät takanapäin

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
โรงแรมไม่แคร์ลูกค้าคนไทยสนใจแต่ต่างชาติ
ดิฉันเข้าพักวันที่ 13 พฤษภาคม 2556 ตอน20.00 น. ก็ถือว่าดึกแล้วพอสมควร จองราคาถูกจริงแต่พอรวมค่าใช้่จ่ายภาษีมูลเพ่ิมแล้วก็มีคิดเพ่ิมค่าเด็กฉี่รดที่นอน 500 บาท ซึ่งได้สอบถามกับพนักงานที่เคาน์เตอร์ชื่อสุภาภรณ์ฯ คิดเห็นค่าห้องตอนออก ถามว่าทำไม่คิดเงินค่าอะไร 500 บาท พนักงานพูดจาไม่น่ารักเลย ดิฉันเพ่ิงจะทราบว่ามีคิดเพ่ิมด้วยถ้าเด็กฉี่รดที่นอนอันนี้ไม่เคยเจอไปเที่ยวมาทั่วประเทศแล้ว เพิ่งที่นี้ที่แรกคะไม่ขอแนะนำให้คนที่เกี่ยวข้องเข้าพักโรงแรมนี้เด็ดขาด

2/10 Terrible

Yvan, Mayotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mauvais
Mauvais établissement

6/10 Okay

Istanbul9x, Berlin

Liked: Staff & service, property conditions & facilities
Gute Wahl für Strand und Stadtbesichtigung
Das Hotel ist zentral gelegen, man ist schnell am Strand und hat es nicht weit zu Restaurants. Ein 7/11 Supermarkt ist vor der Tür, so dass der leere Zimmerkühlschrank preisgünstig zu füllen ist. Der kleine Pool ist nett, Liegen im Schatten schnell belegt aber wer will an den Pool, wenn das Meer lockt an dessen Strand es preisgünstig Liegen unter Sonnenschirmen gibt. Wir (älteres Paar) würden das Hotel wieder wählen wenn wir uns Pattaya nochmal ansehen wollten, was nicht geplant ist. Das Frühstücksbuffet ist gut, für jeden Geschmack wird etwas geboten. Bernd

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel für max. 1 Nacht...
Für den Preis war eigentlich alles okay. Was. Leider gar nicht ging war der modrige, muffige Geruch im Zimmer :(

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lähellä keskustaa, rauhallinen sijainti
Positiivinen kokemus. Voin majoittua tulevaisuudessa samaan hotelliin

8/10 Good

PrinCe Billy

Liked: Staff & service, room comfort
ทำเลดี มีเซเว่น อาหารเช้าอร่อย
โรงแรมทำเลดีพอสมควร อยู่พัทยาสาย 2 อยู่เยื้องกับ HardRock Hotel เลย ทางเข้าโรงแรมมีเซเว่นด้วย และมีอาหารเช้า มีสระว่ายน้ำด้วย

2/10 Terrible

Sawaady

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
نصيحه
ارجوحذف الفندق من قائمة الموقع لئن لا يتعامل مع الزبان جيد ولا يحترم ولا يقدر الزبائن. ولا يعطي خدمه جيده ولا الغرف نظيفه مثل باقي الفنادق وفي مسبح لا فيه صيانه ولا فيه تنضيف والما الفيه عفن جداً جداً.....

4/10 Poor

トラ丸

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ひどい・・・
部屋の絨毯は端の方は黒ずみ、部屋全体かび臭い。写真映りは良いけどこの金額にはあわない宿泊先でした。

6/10 Okay

Eklo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

4/10 Poor

viggen, Sriracha

Disliked: Property conditions & facilities
学生、寝るだけの方向け
10年程前に定宿にしていたホテルです。ロケーション的に最高の場所でコストパフォーマンスの良いホテルでしたので、久しぶりに泊まってみました。掃除等はそこそこですが、いかんせん古さを隠せません。このロケーションでこの値段であれば納得すべきでしょう。学生の方向けでしょう。朝食も種類はちょっと少ないですね。その辺を納得して泊まるのであれば良いホテルです。