Exterior

Reviews of ANA Crowne Plaza Osaka, an IHG Hotel

4.5 out of 5
ANA Crowne Plaza Osaka, an IHG Hotel
1-3-1 Dojimahama, Kita-Ku, Osaka, Osaka-fu

Reviews

8.4

Very good

Rating 10 - Excellent. 412 out of 1002 reviews" "
Rating 8 - Good. 420 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 44 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant time over 9 days. Some minor damage to walls but nothing major to worry. Bit of dust on the vent over the bath but otherwise very clean and we were well looked after
Stayed 9 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2024

10/10 Excellent

Beverly

Stayed 6 nights in Dec 2023

8/10 Good

Ricardo, Tustin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Will recommend this hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mehrnoosh

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Bea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was organized and clean. It always seemed a little deserted, esp the restaurants. Since it is not close to subway or station, a shuttle service would be nice like other Crown Plaza hotels offer.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel! Friendly and very helpful staff. Rooms well appointed and clean
Stayed 3 nights in Nov 2023

10/10 Excellent

Bruce

Stayed 7 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Well positioned hotel, comfortable room, excellent club lounge.
Stayed 3 nights in Nov 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ANA Crowne is a delightful hotel. Good restaurants, excellent staff. We would stay there again.
Stayed 1 night in Nov 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area within walking distance to 2 separate train lines.
Stayed 2 nights in Oct 2023

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique area of Osaka to stay in especially at night time, full on cabaret area. The hotel staff were on the ball with all we could have asked for. The room was very clean and the bathroom was very convenient for our family of five. The view of the city was exceptional and access to restaurants in the Kita Ward was exactly what we were looking for. The walk to Osaka palace and Dotonbori were beyond us, recommend a taxi or train. Plenty to explore in this hotel for facilities but we didn't spend enough time at hotel to do this. I would recommend this hotel, good value for money.
Stayed 2 nights in Sep 2023

10/10 Excellent

Shuoyao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro. Convenient to go to most of tourism spots
Stayed 4 nights in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Great Club Lounge!
Stayed 2 nights in Oct 2023

10/10 Excellent

Aleksandr, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff
Stayed 6 nights in Sep 2023

10/10 Excellent

TAO

Stayed 1 night in Sep 2023

10/10 Excellent

Wai Kit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service
Stayed 6 nights in Aug 2023

10/10 Excellent

Suchanh

Stayed 1 night in Aug 2023

6/10 Okay

AKIKO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Revecca

Travelled with family
Liked: Staff & service, amenities
The hotel breakfast is really good. The hotel itself is a little outdated and the rooms could use a refresh. The charging ti use the pool for the hotel guest should be something the hotel looks into changing as it should be an included with the stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Sally, Los Angeles

Travelled with group
Liked: Cleanliness, amenities
Nice hotel and excellent staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrew

Stayed 3 nights in Aug 2023

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All great in this hotel with the exception of the gym. It was to small and out dated. For the rate they are charging they should do better. Thank you
Stayed 4 nights in Jul 2023

6/10 Okay

Alicia

Travelled with family and small children
We stayed as a family and they didnt like taking any rubbish out of the room, it was much smaller than expected with the double beds more like king singles and if we were any older we couldnt have a shower as you had to climb into a fairly high bath
Stayed 9 nights in Jun 2023

8/10 Good

Adam Kasim

Travelled with group
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2023

10/10 Excellent

Annetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect for my trip of three days.
Stayed 3 nights in May 2023

10/10 Excellent

ASHWIN

Stayed 2 nights in May 2023

10/10 Excellent

Oytun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, and the staff was so friendly and helpful, especially the ones on the first floor in the breakfast room.
Stayed 4 nights in Apr 2023

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact but fabulous rooms
Good location. Good lounge but beware the music is hard on the ears!
Stayed 2 nights in Apr 2023

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Terry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel. However, the guard in the drop off area is impolite!
Stayed 4 nights in Apr 2023

8/10 Good

Romanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here, no question
Great location and hotel facilities. Breakfast was superb
Stayed 3 nights in Apr 2023

10/10 Excellent

TODD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice and quiet hotel
This is a very nice hotel near the Dojima river. We did a lot of walking next to the river, which has parks along it. There seemed to be a lot of business travelers in the hotel, and it was very quiet and had excellent service. The only thing is that there are very few eating places nearby, but that was also a plus since there were very few people around
Stayed 3 nights in Mar 2023

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and the bathroom was superb. Showers had a temperature setting with both overhead and handheld showers and a separate bathtub. Great view of the city as well.
Stayed 2 nights in Apr 2023

10/10 Excellent

Nikolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and service was excellent
Stayed 2 nights in Apr 2023

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location. It’s an easy 10 minute walk to the train station. However there is another station close by. Close to many restaurants and shopping areas as well.
Stayed 2 nights in Mar 2023

6/10 Okay

Junko

Travelled with family
Liked: Cleanliness, staff & service
Staff was very courteous and helpful. Bed was too hard and the comforter seemed to be down but was very heavy and made a crinkle noise every time it was moved. Room was very small.
Stayed 3 nights in Mar 2023

8/10 Good

Lorenzo

Stayed 3 nights in Mar 2023

10/10 Excellent

Raymond

Stayed 2 nights in Jan 2023

10/10 Excellent

jinus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff ,super clean hotel and comfortable bed , breakfast was excellent and overall the best stay there
Stayed 6 nights in Dec 2022

10/10 Excellent

Selina

Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Jisoo

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2022

8/10 Good

Jinwen

Na
Stayed 6 nights in Nov 2022

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean large room with huge window view. Comfortable beds. The counter top and bathroom are large in size. Good breakfast . Staff sanitizes the property all day. Except: the carpet starting getting old; shuttle bus to Umeda Station had been terminated
Stayed 2 nights in Nov 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No longer has free shuttle service from Osaka train station....makes property distant....
Stayed 3 nights in Oct 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Used to have a shuttle from train station to hotel. Miss that Great service.
Stayed 1 night in Oct 2022

10/10 Excellent

tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, bed was very comfy. Breakfast buffet was also worth the extra charge thru Expedia. Staff was great about holding our luggage before checkin and after checkout.
Stayed 2 nights in Oct 2022

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022