Had an enjoyable family weekend away, even though it was a wet and cold in Rotovegas. You could have mistaken it was summer with the pools covered roof, so perfect for the kids, while we lazed by the pool and did some reading. The staff are very friendly and always offered you service with a smile. My son who's a pianist was also allowed to play on the bars grand piano and was able to play some easy listening peices to the appreciation of those close by. We also received discounts on the buffet breakfast which was a lovely gesture. The rooms had brand new beds and made for a comfortable nights rest. This is our favourite place to stay in Rotorua and we will certainly be back again soon.
Couldn't have picked a better place to stay - in the CBD, a short walk to shops, restaurants, etc, at the end of a quiet street so no busy thru traffic going by. Lake view from the room.
While some aspects of the decor would benefit from a spruce-up this in no way affected our stay.
Had access to the pool and spa.
Would definitely stay there again