Had an enjoyable family weekend away, even though it was a wet and cold in Rotovegas. You could have mistaken it was summer with the pools covered roof, so perfect for the kids, while we lazed by the pool and did some reading. The staff are very friendly and always offered you service with a smile. My son who's a pianist was also allowed to play on the bars grand piano and was able to play some easy listening peices to the appreciation of those close by. We also received discounts on the buffet breakfast which was a lovely gesture. The rooms had brand new beds and made for a comfortable nights rest. This is our favourite place to stay in Rotorua and we will certainly be back again soon.
"Beautiful historical hotel, centre of Rotorua NZ"
This is a gem. The minute you walk in you are back in time. The staff greeted us and made us feel welcome immediately with a little tour and history of the hotel built in the 1890's, staff service A1. The hotel is one of the oldest in NZ. Chandeliers everywhere including our room decorated in keeping with the style. Beautiful bar and cocktails.
Couldn't have picked a better place to stay - in the CBD, a short walk to shops, restaurants, etc, at the end of a quiet street so no busy thru traffic going by. Lake view from the room.
While some aspects of the decor would benefit from a spruce-up this in no way affected our stay.
Had access to the pool and spa.
Would definitely stay there again