Property grounds

Reviews of Travel Inn Motel

2 out of 5
Travel Inn Motel
3944 Franklin St, Michigan City, IN

Reviews

5.6
Rating 10 - Excellent. 19 out of 164 reviews" "
Rating 8 - Good. 30 out of 164 reviews" "
Rating 6 - Okay. 46 out of 164 reviews" "
Rating 4 - Poor. 27 out of 164 reviews" "
Rating 2 - Terrible. 42 out of 164 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean low cost nice hotel.
Stayed 1 night in Oct 2023
Response from jay patel on 30 Oct 2023
thanks robert

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Not worth the cost.
Not worth $125 a night. No breakfast, no coffee, no tea. Don't expect a good night's sleep, there are parking lot "activities" all night long. Will not book again.
Stayed 1 night in Aug 2023

4/10 Poor

Robert

Stayed 1 night in Aug 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed very comfortable
The good- for an older place, the room was nice and clean and the bed was very comfortable. Everything worked well. The area was good. The not so great but tolerable- if you are taller than 5 ft 5in, you should be prepared to squat to take a shower. The shower head was very low. The weird- they ask that you put your own garbage in the dumpster. The bad- nothing in my opinion.
Stayed 1 night in Apr 2023

2/10 Terrible

Thomas, Seattle

Business traveller
Disliked: Cleanliness, property conditions & facilities
Two pillows were nice. That’s it for the positive. Negatives: Room was dingy. Bathroom sink had no cold water. Small stream for shower. Was unable to connect to the internet, even after bringing it to the workers attention. No coffee or coffee maker in room. Major overhaul is needs for the property. I thought $59 was a good deal but way high for what you get!
Stayed 1 night in Apr 2023

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to rest and get ready for the next day
I was satisfied, the room was clean and had everything I needed
Stayed 1 night in Sep 2022
Response from jay patel fundex on 28 Sept 2022
thank you very much

10/10 Excellent

Haleh

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2022
Response from jay patel on 28 Sept 2022
thank you very much

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, amenities
I couldn't get the wifi to work in my room. The staff finally gave me an upstairs room and then it worked fine.
Stayed 1 night in Sep 2022
Response from jay patel fandesk on 28 Sept 2022
thanks

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Could use some general maintenance paint etc. Bed was comfortable room was quiet next door to Burger King for late night snack early morning breakfast
Stayed 1 night in Sep 2022
Response from jay patel fundec on 28 Sept 2022
thanks

2/10 Terrible

Kenneth

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

ira

Liked: Cleanliness, staff & service
No reason to come to this city.
Stayed 1 night in Aug 2022
Response from jay on 8 Aug 2022
Thank you Ira.

6/10 Okay

Kathryn

Travelled with family
Not the best, but it worked
It worked for our needs, but it was not the best. Be warned that parking is assigned - if you park in the wrong space the car will be towed.
Stayed 2 nights in Jul 2022
Response from jay patel on 8 Aug 2022
Thank you for your stay here and we are sorry about inconvenience you may had. But we don't have such parking warning in our property.

6/10 Okay

Saranne

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a very basic motel that has clearly seen better days. Our room was clean (no sign of bedbugs), the air conditioner worked well, there was a good sized fridge & microwave. This property reminded me of places my husband and I or my parents would stay in the 80's & 90's when we were trying to save money and just needed a bed. This appears to be a "residence" motel, but it was quiet and felt reasonably safe. It's very rough around the edges and could stand a complete rehab, but our room had newer carpet. Bring your own hygiene supplies & hair dryer. I've stayed in more disappointing hotels for more money. If you have a sense of adventure and aren't too much of a cream puff, then this motel will serve you fine. If you need Hilton level amenities, then stay at the Hilton.
Stayed 1 night in Jul 2022

2/10 Terrible

Norma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very dirty everywhere There were old food left in the microwave Mattress ripped Not great experience
Stayed 2 nights in Jul 2022
Response from Jay on 13 Aug 2022
We always taking care of our guest by showing room before hand over and we always make sure room should be clean but if it left anything behind we will make sure to give best to our guest. sorry to inconvenience you may had.

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly at tge front desk. Price a little high for the older hotel but rooms are clean.
Stayed 1 night in Jul 2022
Response from jay on 8 Aug 2022
Thank you Brenda

4/10 Poor

Henriette Iwema

Travelled with family
Disliked: Property conditions & facilities
Poorly kept property in unattractive location Staff low energy with limited enthusiasm Rooms was clean
Stayed 1 night in Jul 2022

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
The toilet seat was loose and pinch the person that was staying with me. And the shower handle fell off after turning off the water.
Stayed 2 nights in Jul 2022

6/10 Okay

Valenzia

Disliked: Room comfort
Stayed 1 night in Jul 2022
Response from jay on 8 Aug 2022
Thank you velenzia

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It did not smell good, the shower was not working, the water came out brown... the stay was very expensive and the service was lousy...
Stayed 1 night in Jul 2022

8/10 Good

Charles

Stayed 1 night in Jun 2022
Response from jay on 8 Aug 2022
Thank you Charles

4/10 Poor

ROBERT

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the pic is from 20 years ago the outside is totally run down
Stayed 1 night in Jun 2022
Response from jay patel on 22 Jun 2022
thank you for your attention. We are moving towards that improvement !!!!!!! visit again thanks

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
No Frills for sure
It was obvious that it needed a major makeover. But, my friends and i only needed a place to sleep for the night.it is located near fast food places and shopping outlet. And close to lake Michigan on the Indiana side. They advertised as a no frills hotel and thats what you get.
Stayed 1 night in May 2022
Response from jay patel on 11 Jun 2022
thanks

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel, exactly what you'd expect.
Stayed 1 night in May 2022
Response from jay patel on 11 Jun 2022
thanks

2/10 Terrible

Vincent

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Marlo

Disliked: Cleanliness, staff & service, property conditions & facilities
Terribly remodeled, freezing broken bathroom and in general unclean.
Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIRTY AND UNSAFE. Needs to be shut down!!! 0 stars
LITERALLY THE WORST PLACE IVE EVER SEEN!!!! Do not ever stay here. Service was awful & very rude. Old school metal key for the private entry to hotel room that barely worked in the door (had to pull it towards you then jiggle key then twist knob then pull harder then push open). VERY NOISY. Loud music outside from other visitors in their cars until 5am on a saturday night. Room was FILTHY. Mold EVERYWHERE, all over the shower curtain, inside the shower, on the bathroom mirror, on the ceiling tiles (which were collapsing). Shower did not have hot water. Bathroom sink faucets didn't work. Mini fridge was on styrofoam and did not fully close. Tv antenna was old, out of date, and worked intermittently. The towels in the bathroom were stained and filthy and falling apart. Overall a VERY BAD experience. Only reason my fiance and I stayed was cause there were no other hotels available in town. It was a very filthy and unsafe place.
mold on the bathroom mirror
mold on the shower curtain
more mold on the shower curtain
moldy and collapsing ceiling tiles
Stayed 1 night in Dec 2021

2/10 Terrible

Sandra

Travelled with family
Disliked: Property conditions & facilities
We chose this motel for the high rating.Not sure how they got that as the place was a dump, Happy we only has to spend one night there
Stayed 1 night in Dec 2021

6/10 Okay

Karen

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Would not recommend but was not the worst place
Came late so office was closed. Door to space for after hours use did not stay closed. Phone answered by spouse of manager who did not speak much English. When I finally got to room, could not get door of room open and had to call for assistance. Manager used passkey and had to fight with door. Room needed more outlets and renovation but was clean and tidy. Heat worked. Did not use tv. Supposedly $5 key deposit was to be returned at checkout. It was not but I needed to be gone.
Stayed 1 night in Nov 2021

6/10 Okay

Lynne

Stayed 4 nights in Oct 2021

6/10 Okay

Ken

Disliked: Cleanliness, amenities, property conditions & facilities
No Microwave, refrig, tired decor and linens, old single pane windows, no screens!
Stayed 1 night in Oct 2021

8/10 Good

robert

Travelled with group
Liked: Cleanliness, staff & service
price
Stayed 1 night in Oct 2021

10/10 Excellent

Michael, Park Ridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly front desk, they let me use iron. Bad very comfortable, priced very well.
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like about this place. Veey dirty and nasty. Watched the owner just remake a bed without putting on clean sheets. Moldy ceiling tile and the room smelled disgusting. Should be putvout of business
Stayed 2 nights in Jul 2021

6/10 Okay

Lauren

Liked: Staff & service
Staff was nice but hotel is old.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
El Bracero authentic Mexican Restaurant and Sophia's Pancakes are very good.
Stayed 1 night in Jul 2021

6/10 Okay

DOUG

Disliked: Cleanliness, property conditions & facilities, room comfort
Somewhere I will never stay again for sure...
Very very run down hotel inside and out and looked to be more of a low rent apartment building or halfway house. Towels in bathroom were threadbare and super small. Water was hot in the evening but cold in the early morning like the water heater was on a timer. Beds were miserable to sleep on. If I had known what I was getting I would have just slept in my car.
Stayed 1 night in Jul 2021

4/10 Poor

Marla

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the savings
Having read some recent reviews that seemed fairly positive, I decided to risk it and stay here. It was decidedly not a place I would revisit. The best I can say is that it is shabby. The paint job (both inside the room and outside on the building) left much to be desired. The room seemed clean but poorly appointed. The sheets were of poor quality. There are only two dim lights for the whole room. It looks like it was likely built in the 1950s and has not been fixed or updated since then. I could only find one electrical outlet located near the television. There is a refrigerator in the room, but it did not work. The showerhead is incredibly low. I'm only 5'5" and it was still low even for me. Service was also lackluster. The front desk was slow getting people checked in. Then, they forgot to give me the wifi password. When they did give it to me, it was incorrect. The room was musty and hot when I first arrived as they had not turned the air on prior to my visit.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2021

4/10 Poor

Jaime

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was run down and the AC did not work!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than we expected.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with group
Okay for a night stay.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The place is older, which I expected from reading previous reviews but it was clean, quiet and a great value. It was close to the highways and the lake. I would recommend if you dont expect anything fancy.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 1 night in Jul 2021

2/10 Terrible

Ramon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terribke
Stayed 2 nights in Jul 2021

6/10 Okay

Randi

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
I give it about a 3 out of 5 stars
Our stay was great, except no pool or bathtub. The motel did NOT have a ice machine or breakfast as it stated it would. Its a friendly mom and pop motel. Great if you stay overnight for a couple days if your vacationing or just passing through.
Stayed 1 night in Jun 2021

10/10 Excellent

Alia

Liked: Cleanliness, staff & service, room comfort
Value stay feels safe and comfortable
The owners are doing an excellent job making an old motel clean and comfortable. This motel is a value that my family takes advantage of whenever we stay in Michigan City.
Stayed 1 night in Jun 2021

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise!
I had low expectations, and the hotel is quite inexpensive compared to others in the area. We were very pleasantly surpised at the room - very clean and comfortable ,ad the bathroom was very clean; the shower seemed relatively new. Very happy with the place!
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Worse Motel ever. Do not go there.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was clean and the staff friendly. It was fine for a low budget motel.
Stayed 1 night in Jun 2021