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Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5 star property
Comfortable spa hotel, walk to Fallsview Indoor Waterpark
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Sauna, hydrotherapy, aromatherapy, hot stone massages
Standard Room, 1 King Bed, Balcony, View (Niagara Falls View) | Balcony view
Point of interest
Blackout curtains, iron/ironing board, WiFi, bed sheets
2 restaurants, breakfast served
Reviews
6.8

Popular amenities

  • Parking availableParking availableParking available
  • SpaSpaSpa
  • PoolPoolPool
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • GymGymGym
The price is NZ$222
includes taxes & fees
9 June - 10 June

Explore the area

Map
5685 Falls Avenue, Niagara Falls, ON, L2E6W7
  • Popular LocationFallsview Indoor Waterpark3 min walk
  • Popular LocationCasino Niagara6 min walk
  • Popular LocationFallsview Casino18 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)36 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

Disappointed.
Sep 1, 2023
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Room options

View all photos for Premium Room, 2 Queen Beds, View (Niagara Falls View)

View from room

Premium Room, 2 Queen Beds, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds (Walk In Shower)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds (Walk In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Premium Room, 1 Queen Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Blackout curtains, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, View (Niagara Falls View)

View from room

Standard Room, 1 King Bed, View (Niagara Falls View)

7.2/10 Good

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

9/10 Wonderful

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

View from room

Suite, 2 Bedrooms, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Water view
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, View (Niagara Falls View)

View from room

Premium Room, 1 King Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

Suite, 2 Bedrooms, View (Niagara Falls View)

Suite, 2 Bedrooms, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
  • Water view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Niagara Falls

Located in Niagara Falls, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel is in the business district and near theme parks. Shoppers can visit Outlet Collection at Niagara, while everyone can enjoy the natural beauty of Queen Victoria Park and Oakes Garden Theatre. Don't miss out on a visit to Fallsview Indoor Waterpark. Take some time off to enjoy the winery tours and health/beauty spas in the area, or get some fresh air with adventures like hiking/biking trails nearby.
Visit our Niagara Falls travel guideOpens in a new window

What's nearby

  • Clifton Hill - 2 min walk
  • Fallsview Indoor Waterpark - 3 min walk
  • Casino Niagara - 6 min walk
  • Fallsview Casino - 18 min walk
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls Station - 5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • Falls Avenue Resort - 1 min walk
  • SkyWheel - 9 min walk
  • Sweet Jesus - 2 min walk
  • Boston Pizza - 4 min walk
  • Kelsey's - 6 min walk

About this property

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Hotel near Queen Victoria Park
Located close to Fallsview Indoor Waterpark and Oakes Garden Theatre, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel provides a casino, shopping on-site and a coffee shop/cafe. For those looking to try their luck, this hotel boasts 1700 slot machines, 40 casino gaming tables and a casino VIP room. Indulge in a facial, a manicure/pedicure and a hot stone massage at Christienne Fallsview Spa, the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an arcade/games room and a bar.
Other perks include:
  • Swimming pool
  • Buffet breakfast (surcharge), a free casino shuttle and self-parking (surcharge)
  • A water park (surcharge), a ballroom and wedding services
  • A 24-hour front desk, multilingual staff and a reception hall
  • Guest reviews speak well of the dining options, helpful staff and walkable location
Room features
All 234 rooms feature comforts such as air conditioning, in addition to amenities such as WiFi. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, heating and housekeeping

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free casino shuttle
  • Parking on site (CAD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: CAD 24.95 for adults and CAD 14.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Prime Steakhouse
  • Starbucks
  • The Rainbow Room

Things to do

  • 1,700 slot machines
  • 40 gaming tables
  • Arcade/game room
  • Casino (95,000 square foot of space)
  • Evening entertainment
  • Full-service spa
  • Gym
  • Pool
  • Sauna
  • Shopping
  • Water park

Family friendly

  • Arcade/game room
  • Refrigerator on request
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,578 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Ballroom
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 9 April 2024 to 30 May 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per night
  • 7.90 per cent destination fee will be charged.
  • Resort fee: CAD 18.03 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CAD 24.95 for adults and from CAD 14.95 for children
  • Self-parking fee: CAD 39 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Frequently asked questions

Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel have a pool?

Yes, this property has a pool. Pool access starts at 9 AM.

How much does it cost to stay at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

As of 4 Jun 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel on 9 Jun 2024 start from NZ$186.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Niagara Falls Fallsview, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Self-parking is available for CAD 39 per night.

What time is check-in at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Check-in begins at 4 PM.

What time is check-out at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Checkout is at 11 AM.

Where is Crowne Plaza Niagara Falls Fallsview, an IHG Hotel located?

Situated in the entertainment district, this spa hotel is steps away from Oakes Garden Theatre, Fallsview Indoor Waterpark and Casino Niagara. Queen Victoria Park and Fallsview Casino are also within 1 mi (2 km). Niagara Falls Station is 27 minutes by foot and Niagara Falls, ON (XLV-Niagara Falls Train Station) is 28 minutes.

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 522 out of 1786 reviews" "
Rating 8 - Good. 410 out of 1786 reviews" "
Rating 6 - Okay. 346 out of 1786 reviews" "
Rating 4 - Poor. 253 out of 1786 reviews" "
Rating 2 - Terrible. 255 out of 1786 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Great staff
Stayed 2 nights in May 2024

2/10 Terrible

Roberto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for breakfast and front desk said I did not. Queen bed is more like a double bed Bathroom was dirty and extremely small Heater was not working Left the hotel 1 hour after checking in and moved to another, much better. I will never more book at this hotel.
Stayed 1 night in May 2024

6/10 Okay

Kaitlynn

Travelled with family
Liked: Staff & service
The “Fallsview” room wasn’t the best you didn’t really have the best view.. not like looking out the window and seeing it. The breakfast was terrible for the price wouldn’t even be worth it for it to be included in the price.
Stayed 1 night in May 2024

2/10 Terrible

Ibtesam

Stayed 2 nights in May 2024

6/10 Okay

Rocio

Disliked: Property conditions & facilities
Hotel needs renovations
Stayed 1 night in May 2024

6/10 Okay

Theresa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is beat up! The lobby looks like its missing a lot of furniture and it plays music from the Bridgerton soundtrack. The communication from the staff was poor at best, no safe to secure valuables and instead of a comfy chair in the room, it had 2 dining room chairs pushed together. The location is great! Easy to get to the Falls quickly.
Stayed 6 nights in May 2024

8/10 Good

Sheila, Granville

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were very nice, although there was one person in the prime steak restaurant on the top floor, that was not very nice or accommodating.
Stayed 2 nights in May 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Under renovations. Keep in mind its almost a hundred years old. Would stay again
Stayed 1 night in May 2024

2/10 Terrible

Suzan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The bedroom was way smaller than what the pictures showed. The bathroom tiles were black and molded. Carpet was very dirty. Was Very unhappy with my room
Stayed 2 nights in May 2024

6/10 Okay

Rajeev

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Very old hotel, I could have stayed in more luxury for the price.
Stayed 3 nights in May 2024