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Crystal Palace Hotel
3.5 star property

Comfortable hotel, walk to Artisan Market
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Crystal Palace Hotel

Photo gallery for Crystal Palace Hotel

Exterior
Junior Suite
Breakfast, lunch, dinner served; international cuisine
Reception
Deep-soaking bathtub, free toiletries, hair dryer, bidet

Overview of Crystal Palace Hotel

Reviews
8.2

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
AV 18 de Julio 1210, Montevideo, 11100
  • Popular LocationFacal1 min walk
  • Popular LocationSalvo Palace10 min walk
  • Popular LocationMontevideo Central Station5 min drive
  • AirportMontevideo (MVD-Carrasco Intl.)40 min drive
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Room options

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Private bathroom
Bidet
Deep-soaking bath
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Private bathroom
Bidet
Deep-soaking bath
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Private bathroom
Bidet
Deep-soaking bath
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Private bathroom
Bidet
Deep-soaking bath
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple

Standard Triple

Standard Triple

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Private bathroom
Bidet
Deep-soaking bath
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior
Holiday Inn Montevideo, an IHG Hotel
Pool
Free WiFi
Restaurant
Air conditioning
7.6 out of 10, Good, (268)
The price is NZ$122
per night
25 Apr - 26 Apr
Holiday Inn Montevideo, an IHG Hotel

About the area

Montevideo

Crystal Palace Hotel is located in Montevideo Centro, a neighbourhood in Montevideo, and is in a shopping district and near the beach. Solis Theater and Castillo Pittamiglio are cultural highlights, and some of the area's notable landmarks include Independence Plaza and Monumento La Carreta. Artisan Market and Contemporary Art Museum are two other places to visit that come recommended.
Visit our Montevideo travel guideOpens in a new window

What's nearby

  • Independence Plaza - 10 min walk
  • Solis Theater - 15 min walk
  • Puerto de Montevideo - 3 min drive
  • Port Market - 4 min drive
  • Punta Carretas Shopping Mall - 6 min drive

Getting around

  • Montevideo Central Station - 5 min drive
  • Montevideo (MVD-Carrasco Intl.) - 40 min drive

Restaurants

  • Atorrante Café - 3 min walk
  • McDonald's - 3 min walk
  • Starbucks - 3 min walk
  • Facal - 1 min walk
  • El Fogón - 5 min walk

About this property

Crystal Palace Hotel

Hotel near Independence Plaza
Located close to Artisan Market and Contemporary Art Museum, Crystal Palace Hotel provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A local area shuttle, multilingual staff and a 24-hour front desk
  • Concierge services, laundry services and luggage storage
Room features
All 59 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with deep-soaking baths and bidets
  • 30-inch LCD TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Covered parking on site (USD 12 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: USD 9 for adults and USD 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 30-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property from 15 November to the day after Easter: Uruguay value-added tax (10%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 9 for adults and from USD 9 for children
  • Covered self-parking fee: USD 12 per day
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crystal Palace Hotel Montevideo
Crystal Palace Montevideo
Crystal Palace Hotel Hotel
Crystal Palace Hotel Montevideo
Crystal Palace Hotel Hotel Montevideo

Frequently asked questions

Is Crystal Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Palace Hotel?

Self-parking is available for USD 12 per day.

What time is check-in at Crystal Palace Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Crystal Palace Hotel?

Checkout is at 11 AM.

Where is Crystal Palace Hotel located?

Located in Montevideo Centro, this hotel is within a 10-minute walk of Artisan Market and Contemporary Art Museum. Independence Plaza and Solis Theater are also within 15 minutes. Montevideo Central Station is 22 minutes by foot.

Crystal Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 64 out of 201 reviews" "
Rating 8 - Good. 95 out of 201 reviews" "
Rating 6 - Okay. 26 out of 201 reviews" "
Rating 4 - Poor. 11 out of 201 reviews" "
Rating 2 - Terrible. 5 out of 201 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to walk to the coast or old town center, or take a bus anywhere else. Staff were very friendly and helpful. The hotel offers a convenient and quick laundry service. The room was comfortable and clean although it was on the smaller side. Breakfast included a variety of food options and was reasonably priced (it was included with some reservations but not mine). Overall I had a great experience.
Stayed 7 nights in Mar 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Badly aged hotel. Disappointed.
We thought it was a 4 star hotel, but in reality, it's like a 2.5 star property. First of all, all the facilities are outdated, with only one elevator working when we stayed. The walls are full of cracks, and they don't even provide a single complimentary water bottles to a customer, which I've never seen in my life in a "4 star" hotel. Being inside this aged hotel is quite depressing as well. The only good thing about this hotel was the centric location, but that's it, quite disppotining experience.
Stayed 1 night in Feb 2023

4/10 Poor

Marcos

Stayed 3 nights in Nov 2022

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Great location , horrible staff
The location is great , the value is excellent, rates are probably very low because of the pandemic , all the staff aside from housekeeping, could use a class on “ hospitality business 101 “ there were times I thought I was invisible , they either ignore you , or they are just rude …. Room was ok and for this price I don’t complaint the only problem the bathroom sink didn’t have a p trap and every night had to plug the sink , to avoid sleep with sewer odor …come on a simple cheap fix ….
Stayed 7 nights in Dec 2021

10/10 Excellent

Melvin

Good
Stayed 1 night in Nov 2021

6/10 Okay

Martha, Elmhurst, NY

Travelled with partner
Property looks well kept and clean. However, the room could have a more detailed maintenance.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hallway, main entrance. Large entrance with big sofa and water come down.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019