Ratings based on 114 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby huzy&rob from Perth
Very centralPosted 21/02/2014
Location: Shops/markets tourist spots eg: museums,art galleries,river business district, all within a shrt walking distance.
We didn't realize there were 9 hotels with this name. We thought we were staying where we last stayed at Hai Long 2. It didn't matter one single bit, the hotel certainly was just as fantastic. Staff exceptional. Pool gym across the road brilliant.
for Everyoneby A verified traveller
for Everyoneby shobha from Brisbane
In District 1. Close to everything.Posted 13/01/2014
Pros: The location was great. Room was clean.
Cons: Better towels. The bath towels were old and stinky.
The hotel is in a great location. However on the hotels website they offer free airport transfers, laundry services and other freebies. But if you book with Expedia you are not entitled to them.
for Everyoneby Hansibear from Bundaberg QLD Australia
Ho chi minh(Saigon)pleasurePosted 05/11/2013
Pros: Staff treated us like family, Cleaners and Porters very pleasant & courteous.
Cons: Coffee & black tea & milk would have been appreciated! More English programs on TV. News movies comedy etc.
Location: Couldn't have been happier with the location. The most we payed for a Taxi was $3,00, about 15 min drive to our Dentist.
Hoang Hai Long Hotel is one of the Hotels you would not like to miss! There is Mr Kevin your trip adviser for Vietnam,(if he doesn't know something ,he will make it up that's part of his charm and people skills, go to him for any problems and he will solve them) Mrs Anthony the great (all ways ready to help you in any way, and Emily the beautiful, will put you in to the right direction.. They all give you the feeling you are part of the family. The staff treat you like you are at home. your smallest problem they try to solve; Their English is not too bad, and understandable. At peak hour the Room can get a bit of noise from the traffic, but the staff will complement you with something for the inconvenience. We spent 3weeks there all together, and I felt more at home then any where else. I would advise you before your arrival, to send an Email to the Hotel to keep your room and also make sure your room has a Window. The reason I say this is your arrival is usually late in the evening if coming from Europe Singapore Australia etc.
for Everyoneby Kevin from Toronto, On
Central locationPosted 27/10/2013
Staff there are nice and polite. Had breakfast there three times and didn't get bored of the selection that they have. Quite good for a free meal.
for Couplesby Alex from sydney
Great location & staffPosted 09/10/2013
Stayed here 2 nights as part of a honeymoon trip around Vietnam. Great location, and easy taxi ride from airport (about $7 AUD). Staff very friendly and helpful - especially when we had our mobile stolen straight from our hands by a passing motorbike on the street, the hotel staff helped us make the calls we needed to make and sent an interpreter with us to pollce station to file a report. We had a very basic room, nothing flash and quite small but comfortable. The shower was the best! Buffet breakfast needs a bit of work - poor selection of food for westerners and Asian choices did not seem that amazing either which I have been open to trying else where. All in all the hotel is fine and good as a base camp.
for Everyoneby couple with old from new zealand
Great locationPosted 08/10/2013
Staff very friendly and helpful. Good restaurants. Bryan very friendly driver
for Business Travellersby A verified traveller
Hotel was in a good location.Posted 24/09/2013
Pros: it was what i required for business.
Cons: Bettr service. Transportation shuttle to and from Airport
Taxi drivers out the front of the hotel, do not like to give customer back there change$$$.
for Getaway With Friendsby Anne from Manila, Philippines
Great location!Posted 17/09/2013 on Hotels.com
A good walking distance from the key tourist spots in town (about 5-15mins walk). Taxis are readily available outside the hotel all the time. Breakfast has a good selection and served hot. Will definitely come back
Recommendedby A verified traveller from Manila
4star hotel for a 3star price,True value for moneyPosted 15/09/2013 on Hotels.com
We enjoyed our stay at the hotel. Rooms were clean including the bed sheets. Hotel staff were very hospitable and attentive to our needs. More importantly, the hotel location is perfect because it is near the tourist spots including Ben than market.