Ratings based on 108 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Hansibear from Bundaberg QLD Australia
Ho chi minh(Saigon)pleasurePosted 05/11/2013
Pros: Staff treated us like family, Cleaners and Porters very pleasant & courteous.
Cons: Coffee & black tea & milk would have been appreciated! More English programs on TV. News movies comedy etc.
Location: Couldn't have been happier with the location. The most we payed for a Taxi was $3,00, about 15 min drive to our Dentist.
Hoang Hai Long Hotel is one of the Hotels you would not like to miss! There is Mr Kevin your trip adviser for Vietnam,(if he doesn't know something ,he will make it up that's part of his charm and people skills, go to him for any problems and he will solve them) Mrs Anthony the great (all ways ready to help you in any way, and Emily the beautiful, will put you in to the right direction.. They all give you the feeling you are part of the family. The staff treat you like you are at home. your smallest problem they try to solve; Their English is not too bad, and understandable. At peak hour the Room can get a bit of noise from the traffic, but the staff will complement you with something for the inconvenience. We spent 3weeks there all together, and I felt more at home then any where else. I would advise you before your arrival, to send an Email to the Hotel to keep your room and also make sure your room has a Window. The reason I say this is your arrival is usually late in the evening if coming from Europe Singapore Australia etc.
for Everyoneby Kevin from Toronto, On
Central locationPosted 27/10/2013
Staff there are nice and polite. Had breakfast there three times and didn't get bored of the selection that they have. Quite good for a free meal.
for Couplesby Alex from sydney
Great location & staffPosted 09/10/2013
Stayed here 2 nights as part of a honeymoon trip around Vietnam. Great location, and easy taxi ride from airport (about $7 AUD). Staff very friendly and helpful - especially when we had our mobile stolen straight from our hands by a passing motorbike on the street, the hotel staff helped us make the calls we needed to make and sent an interpreter with us to pollce station to file a report. We had a very basic room, nothing flash and quite small but comfortable. The shower was the best! Buffet breakfast needs a bit of work - poor selection of food for westerners and Asian choices did not seem that amazing either which I have been open to trying else where. All in all the hotel is fine and good as a base camp.
for Everyoneby couple with old from new zealand
Great locationPosted 08/10/2013
Staff very friendly and helpful. Good restaurants. Bryan very friendly driver
for Business Travellersby A verified traveller
Hotel was in a good location.Posted 24/09/2013
Pros: it was what i required for business.
Cons: Bettr service. Transportation shuttle to and from Airport
Taxi drivers out the front of the hotel, do not like to give customer back there change$$$.
Recommendedby Peter R from Melbourne
Great value and a frinndly place to stayPosted 03/09/2013 on Hotels.com
This is my third stay here. It is a very nice experience. Very enjoyable breakfast, clean modern rooms. The staff are friendly and you can find someone with good English. Close to cafes, market and shops. Highly recommended.
Recommendedby Wosk Tours from California
Excellent price/locationPosted 15/08/2013 on Hotels.com
Pros: Clean hotel. Friendly staff. Excellent location. Excellent price. Good breakfast selection. Cons: None. Highly recommend, will stay again.
Recommendedby Peter from St. Paul, MN
good location/wonderful servicePosted 30/07/2013 on Hotels.com
The front desk staff was very accomadating. They went above and beyond the call of duty to make my stay enjoyable. I incorrectly double booked a room and they helped me cancel without penalty. The tour desk and bellman are very helpful and the food was wonderful and the rooms were clean, spacious and the A.C. was very COOL!!
for Couplesby Kristy
Posted 28/07/2013 on Hotels.com
Great location and really good breakfast buffet. Only complaint was you had to pay an extra $10US per person to use the pool across the street at New World Hotel. And also we were awoken one night by the sound of a rat in the ceiling vents. Hotel seemed really clean nonetheless.
for Personal Eventby A verified traveller
Comfy hotel, great locationPosted 10/07/2013 on Hotels.com
I found this hotel generally comfortable and the staff very attentive. The location is great as it is a very short walking distance to the famous Ben Thanh Market. You can also take a longer walk to the Backpacker's area and to major malls. If you're lazy like me, take a cab -- its easy and cheap. The hotel room is a bit old and you have to play around with the shower faucet before you can get your desired temperature. Swing to wildly, you might end up scorching or freezing yourself. The breakfast was ok. The clincher was when I requested for a late check out, the manager (Mr Tram) with a very sweet smile, agreed. He made me feel quite special (I know I am being silly).