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Reviews of Days Inn by Wyndham Bakersfield

3 out of 5
Days Inn by Wyndham Bakersfield
818 Real Road, Bakersfield, CA

Reviews

5.0
Rating 10 - Excellent. 108 out of 1000 reviews" "
Rating 8 - Good. 175 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 187 out of 1000 reviews" "
Rating 2 - Terrible. 342 out of 1000 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Motel was closed and fenced off! It was not open for business! I got charged for a non-functioning business.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2020

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was closed
The place is closed. You guys keep saying it’s open even tho no one answers the front desk.
Stayed 1 night in Feb 2020

2/10 Terrible

Victoria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 1 night in Feb 2020

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Min Seo

Stayed 1 night in Feb 2020

4/10 Poor

Tom, Los Angeles

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The non-smoking room reeked of smoke. Tear in the bedding. TV was out in the entire hotel (not their fault but didn't make it a better stay). Breakfast was sub-par even for a $45/night room. Positives, I didn't sleep in my car and got a hot shower in the morning.
Stayed 1 night in Feb 2020
Response from g on 11 Feb 2020
I am sorry to hear that you did not have a completely satisfying visit at our property.. I have reviewed each of your comments. I will take appropriate action to resolve each issue

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water - cold shower Exit door latch broken - homeless coming inside. Front desk girl busy chatting with her friends had to wait to check in.
Stayed 1 night in Feb 2020
Response from g on 11 Feb 2020
I am sorry to hear that you did not have a completely satisfying visit. I have reviewed each of your comments and will take appropriate action. Again I am terribly sorry that your experience with our hotel, was not a good one. We greatly appreciate your feedback

4/10 Poor

Olivia

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from g on 11 Feb 2020
Thank you for your stay

2/10 Terrible

Rebecca, Bakersfield, Ca

Business traveller, Travelled with partner
I didnt like the fact that there was roaches in the bathroom and comming up from under the carpet. My husband and I had to leave the bathroom light on so there wouldnt be so many of them. Once the light was off thats when they would multiply and come out even worse than with the light on.
Stayed 2 nights in Jan 2020
Response from g on 30 Jan 2020
we are sorry to hear that you did not have a completely satisfying visit at our property. I have reviewed your comment and have taken appropriate action to resolve the issues.

2/10 Terrible

EricE, Las Vegas

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Forgot to add in my last one the Tub and shower were corroded and Rusted out. (My kids were afraid to shower in there). Also there was Mold and Mildew on the walls and ceiling of the bathroom and the linens were dirty in the bathroom. They also Provided 1 (just 1 single towel) for a family of 4.
Stayed 1 night in Jan 2020
Response from g on 28 Jan 2020
Sorry for the inconvenience with your stay. I will speak with my staff.

2/10 Terrible

EricE., Las Vegas

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This is definitely one of the worst places I have ever had to pay to sleep. We Specifically looked for places that had a Hot Tub or Jacuzzi and found this one for a decent Price. Literally the ONLY reason we chose this place. We checked in and I asked what time the Jacuzzi was open until and was told "Oh we don't operate the Jacuzzi and pool in the Winter Time" but it specifically says on their listing and on their website the pool and spa are available and no mention of not being able to use either in the winter time. We got a room number, But none of the room numbers are in places you would expect them to be and there are no signs for direction. We had room 294... It was on the first floor down a hallway that we had to go outside to get to. The Wifi did not work. The TV did not work (and when asked they just shrugged and said "Oh they should have told you, our cable is out") We were locked out of the entire hotel at 8:30 at night (with about 10 other guests) and NO ONE was at the front desk to let us in and NO ONE would answer the phone when called as we were standing out there with small kids while pretty cold. Finally after about 10 minutes another Guest saw us and came to let everyone in (Still no hotel Staff) Finally for Breakfast were plain mini bagels, Plain bread. Oatmeal or cereal. Not a single piece of fruit, or yogurt, or protein source or anything remotely healthy that would resemble a breakfast. NEVER going back here again!
Stayed 1 night in Jan 2020
Response from g on 28 Jan 2020
Again I am sorry for the inconvinience

6/10 Okay

Lorna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will try this again maybe later this year...
Well, this Days Inn is being renovated, so things are a little topsy-turvy. The employees were very friendly and nice. The receptionist told me that the TV wasn't working...that was O. K. What we needed was sleep. The breakfast was very sparce...no fruit at all. Cereal. The hot cereal was very good, but what I ate was a mini bagel and coffee.
Stayed 1 night in Jan 2020
Response from g on 29 Jan 2020
Thank you for understanding of our situation. Thank you for your stay.

2/10 Terrible

Catalina

Disliked: Cleanliness, property conditions & facilities, room comfort
No there was bed bugs
Stayed 2 nights in Jan 2020
Response from g on 29 Jan 2020
We did a thorough check of the room, we did not find any such insect. Please accept our deepest apologies for the inconvenience of your stay

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
the mattress in the room we were assigned smelled heavily of urine and the staff went MIA as soon as we checked in
Stayed 1 night in Jan 2020
Response from p on 16 Jan 2020
I am sorry for the inconvenience you went through. I will have to address this to my staff.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Old and in Poor Condition
Other than the first time we walked in the front door, it was difficult to find someone to be at the front desk. The cable TV was out and not repaired during our stay. We were only given 2 sets of towels for 3 people. I had to go down to the front desk twice to find someone to give us more. The phone was not operable to call the office. The desk chair (the only chair) in the room was broken and almost unusable. We were not comfortable with the number of people hanging around the grounds that looked like gang members.
Stayed 1 night in Jan 2020
Response from p on 16 Jan 2020
Sorry for the inconvenience you went through. As for the cable they should of let you know we do not have that service

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Day's Inn aka NO TV!!!
Everything was good except, and this is a HUGE except, there is no TV. Yea, none. During the biggest weekend of football. Major FU.
Stayed 1 night in Jan 2020
Response from p on 16 Jan 2020
Yes no cable, I am very sorry for the inconvenience.

2/10 Terrible

Oscar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from g on 29 Jan 2020
Thank you for your stay.

4/10 Poor

Cameron

Disliked: Cleanliness, property conditions & facilities, room comfort
No cable 2nd time I stayed here and cable was out
Stayed 1 night in Dec 2019
Response from g on 29 Jan 2020
I am very sorry for this, as its out of our control. Please be advised we will put this in our website to let people know

2/10 Terrible

AB, California

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel looks like a deserted building. Totally beat up. Leaks everywhere even in front of the lobby with missing ceiling tiles. TV service was down. Staff said sorry. bad area. unsafe parking for your car. Pool was empty and dirty. Hobos scouring the parking lot and looking inside cars for what to steal. on top of that, very bad guests upstairs loud and partying past 2 a.m. Informed security who went to talk to them. The noisy guest got all upset and louder cursing. Room Back doors to the parking lot secured with screws drilled into the frame. Spent the night awake keeping an up on the car. We just needed a place to crash while travelling with kids. Not worth it.
Stayed 1 night in Jan 2020
Response from g on 30 Jan 2020
We are sorry to hear that your stay was not completely satisfying. I will review each of the issues mentioned and take appropriate action to resolve each issue. Again thank you for your honest feedback.

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv was not working, when I called front desk I was told cable service difficulties. All they had for breakfast was toast and cereal. Pool was empty, jacuzzi was filled with moldy water.
Stayed 1 night in Dec 2019
Response from g on 29 Jan 2020
Sorry for the inconvenience of your stay. We will publicize no cable. But our front desk should of told you of no cable

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
This motel has run it's course and is ready for a bulldozer and a new start. No tv for whole complex, electrical outlet behind bed hanging out of the wall. Marquis sign on street not lit at night. Bowling alley looked as it had been closed for a while. Bathtub fixtures corroded and iffy when they worked. Toaster for the breakfast bar barely worked on one side only. Truly, it needs to be torn down. But, I did get a good nights sleep.
Stayed 2 nights in Dec 2019
Response from g on 30 Jan 2020
I am truly sorry for your stay not being completely satisfying. I have reviewed each issue and will take appropriate action to resolve each and everyone of your complaints

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst stay ever in any hotel I travel for busi
The stay was terrible the toilet the seat was ready to fall off there's mold on the walls in the bathroom the shower curtain is torn and won't stay on the telephone the telephone didn't work there's a hole in the carpet that we tripped on that's not sewn in properly and the carpet is got a hole in it the the cable was not working the toaster for the breakfast in work overall the worst day in any hotel I've ever been in and I will be sure and tell all my friends about it
Stayed 1 night in Dec 2019
Response from g on 30 Jan 2020
I am sorry to hear that you did not have a full satisfying visit at our property. I will take appropriate action to resolve each issue. Again I really appreciate your honest feedback

4/10 Poor

Barbi, Phoenix

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Don’t stay here. Stay at the travelodge or Howard Johnson across the street! The bed was a Queen - not a King as reserved—and it was so old and uncomfortable it felt like sleeping on slinkies! Towels are like sandpaper. Cable was out (guy said it was being worked on, but it never worked) — the Place was just old and dirty— needs a lot of work. And the attached bowling alley, bar and restaurant are all closed due to multiple shootings and stabbing. I’m telling you — don’t stay here!
Stayed 1 night in Dec 2019
Response from g on 30 Jan 2020
I am sorry your stay with us was not completely satisfying. I will take appropriate action to resolve all issues. Thank you for your honest feedback

8/10 Good

Malita

Travelled with family
Liked: Staff & service
Ok stay
It was ok. The faucet handle broke off and tv didnt come in clear. Breakfast was good.the check in lady was extremely helpful
Stayed 1 night in Dec 2019
Response from g on 30 Jan 2020
Thank you for your honest feedback.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Ummmm.....
The hotel itself is okay, the rooms are spacious and the bed was comfortable. I like the Outside balcony I had. It was raining during my stay so, I’m not sure if this has anything to do with it, but, OMG GROSS there were cockroaches in the bathroom, and not just one two or three, ugh, I Hated going in the bathroom at night because that’s when they showed up. I used the Hotels restroom Downstairs, yuck....Other than that, it’s cheap and not bad. Could use a facelift but, not a big deal
Stayed 1 night in Dec 2019
Response from g on 30 Jan 2020
I am sorry your stay with us was not completely satisfying. I will look into said issues and take appropriate action to resolve each issue

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
My room had roaches! When I addressed it front desk they didn’t seem to care and asked if I wanted the room sprayed. They never sprayed... The bottom floor has sliding door windows that literally went straight outside. Only one screw held it from someone breaking into my room. Because of this, we could hear everything at night, sirens sounded like we were outside, people talking in the parking lot felt like I had a window up directly to them. Some poor room conditions. Oh and the roof was leaking when we got there Tuesday. They had 3 buckets in the lobby and when we left Friday, there was no improvement, just a wet floor. Breakfast consist of cereal and milk, coffee, Orange juice and Bread you toast yourself.
Stayed 3 nights in Nov 2019
Response from G on 9 Dec 2019
I am sorry for all the inconveniences you had I will look into this

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was absolute dirty filthy bugs cockroaches broken outlet shower didn’t work no hot water
Stayed 2 nights in Nov 2019
Response from G on 9 Dec 2019
I am sorry for all the inconvenience you had I will investigate.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good nothing to complain the staff was very friendly
Stayed 1 night in Nov 2019
Response from G on 9 Dec 2019
Thank you, I am glad you had a pleasant stay

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My tv didnt work when i contacted the front office they said they werent maintence and couldnt get it fixed til tomorrow and cojlsnt kove rooms. When i called the front desk back no answer. Mainence came to fix tv at 10:45am and vheck out was at 12. Tv wasnt able tk be fixed. Roof was leaking in lobby buckets of water everywhere. I usually stay at days inn when i travel but this one made me never want to go back to a days inn or Wyndham hotel
Stayed 1 night in Nov 2019
Response from G on 9 Dec 2019
I am sorry for all the inconvenience you had to pass.

2/10 Terrible

Verified traveller

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
They charged my 8 dollars for a dirty wash cloth. Slow check in. Tv didnt work. On the plus side the bed wasnt terrible. I wouldnt stay here again.
Stayed 1 night in Nov 2019
Response from G on 9 Dec 2019
I am glad you had a good stay.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not in the condition it was marketed in i.e. no working pool or hot tub. Additionally, the rooms were very dated and lacked hot water.
Stayed 1 night in Nov 2019
Response from GM on 13 Nov 2019
I am very sorry for all of the inconvenience.

2/10 Terrible

Verified traveller

Stayed 5 nights in Oct 2019

4/10 Poor

Tony

Stayed 4 nights in Oct 2019

2/10 Terrible

steusloff, post falls . id.

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this was the worst place i have ever stayed bare wires hanging out of wall did not get eny thing that was in my reservaiton cars wear broken in to every night i cant even give this a 0 rating as that would be to good DON'T STAY HEAR i am calling the corprit office to close it down before somone is heart !!!!!!
Stayed 4 nights in Oct 2019
Response from gm on 13 Nov 2019
Sorry for all the inconvenience that you were caused.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

RexTrailer, Alcatraz

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Place is a real dump but cheap,,, pool is an unusable swamp. Would pay more if place was not so krispy. Kept my fingers crossed that bed bugs were not present but there were other bugs in room
Stayed 3 nights in Oct 2019
Response from gm on 13 Nov 2019
Sorry for all the inconvenience you went through.

2/10 Terrible

RICHARD

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
The pool was not clean. Either then that it was good
Stayed 1 night in Oct 2019
Response from gm on 13 Nov 2019
Sorry for inconvenience.

4/10 Poor

Verified traveller

Stayed 2 nights in Oct 2019

2/10 Terrible

Carlos, Bakersfield

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There was a lot of homeless in the area. The water from the shower was coming out yellow. No refrigerator or microwave in the room. Didn't feel safe here.
Stayed 1 night in Oct 2019

2/10 Terrible

Amanda C

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst. Hotel. Ever.
I walked into a dirty smoky lobby with my kids hoping for an easy night. After being followed to my room by a creepy guy, I loaded my kids in and locked the door. The lock on my door didn’t work as my 1 year old opened it... with the latch closed! The room was nasty. Dirty, smelly, sheets with hair on them and a tv that didn’t work. I booked it as fast as I could, but the creepy guy was literally waiting outside my door. I had to call the police because this guy scarred me so bad with my kids! After getting another hotel I called and tried to get my money back. They told me I should try calling in the morning when the manager was in. I tried three times the next day and nothing. They just kept telling me they would have the manager call me back. This place was awful and they never gave me my money back. I’ve never had a worse hotel experience.
Stayed 1 night in Aug 2019

4/10 Poor

Ryan, Hawaii

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was obvious that this property is in serious need of maintenance. The staff are doing theit best to cope with deteriorating condition of the facility and obvious lack of financial assistance in the up keep of the building. In our room 227 the Air conditioner had no knob to adjust the temperature, the carpet was badly torn in front of the bathroom and the faucet handle on the bathroom sink was broken. The property is not well lite at night and in a fairly bad area. Homeless people are visible everywhere, one was sleeping accross the road in clear view accross the road at 7 am in the morning. The garden needs urgent attention and palm leaves have not been trimmed in the past 3 or more years. The hall way carpet smells really bad. I have previously stayed in Whyndham tied accommodation and have been very happy, this particular Days Inn is way below the standard I would normally associate with Whyndham properties.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
I spent 3 days here and the pool “had just been cleaned” so no one was allowed to get in. Very unfortunate since it was 101 degrees and my son was really looking forward to get in the pool. Also front desk lady was a bit rude when we asked if it was going to be closed all weekend.
Stayed 2 nights in Sep 2019

6/10 Okay

Alfredo, Oakland CA

Travelled with family
Liked: Staff & service
They need to clean the carpets bedrooms and common areas
Stayed 3 nights in Sep 2019

4/10 Poor

Lorraine, Portland

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool water was green and was not operable. Grass/landscape was dead and hotel looked abandoned. Did not look like a safe place.
Stayed 1 night in Sep 2019
Response from gm on 13 Nov 2019
Sorry for inconvenience.

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty all the flithy words you can possibly call this place
Stayed 1 night in Sep 2019