3 stars Hotels in Norfolk

Well first of all, it was only by chance, I was checking my emails on the train travelling into Norwich and it's was then that I discovered the Hotel doesn't run a reception check in. You have to self check yourself in, if I wasn't checking my emails I would have never have known this. When I arrive....the text message instructed me to tap in a 5 digit code into the keypad at the main door to open it, four numbers followed by a letter. It didn't work, I did it over and over again...no such luck...so then I had to phone the company main switchboard, who kept me on the phone for ages, who was also talking to the "hotel manager" to talk me through opening the door...it was unbelievable...apparently it was a four digit number code to tap in, not the four number followed by a letter code as it stated on my email.

Great experience throughout, from a confirmation email within a couple of hours of booking checking whether we wanted a double or twin room, to the moment we left. In between, the staff were attentive and polite without being intrusive, the room was very comfortable, the food was excellent, whether cooked breakfast, bar snack or evening meal in the restaurant. The 'standard' rooms are everything you could want (except that they lack wi-fi access!) We would definitely stay again if in the area.

The apartments were home from home. Clean, comfortable and well equipped! The bed was very comfortable. The club house prices were reasonably price. The apartments were a charming walk into Cromer.

Very nice hotel, thought we had booked the apartment but upon arrival was put in a 4 bedded room. Went to reception and was very helpful and changed our room immediately, The food was excellent. Our whole experience for my daughters 25th birthday at this hotel was superb. Would definitely stay again and recommend to others.

pleasant accommodation and staff -good breakfast. Our room had a small bathroom but not a problem. Good parking facilities-have been there twice and good value for money

We stayed just two nights here and found it to be just what we needed. A short walk from the station, it's some way from the centre of town but close to pleasant riverside walks. Our room was tiny but perfectly adequate and spotlessly clean with a very pleasantly appointed bathroom. The breakfast room was spacious and bright and the breakfast itself was well cooked and plentiful. All-in-all we felt well looked after and would unreservedly recommend this for a short stay.

nice and close to city centre, modern clean, car park just outside

I have been here before and will stay again. Friendly staff and central.

I recommend this hotel . I will come back there

Superb level of cleanliness, and I am very picky (some might say I have an OCD about using a bathroom that has been used by many). I would only change 1 thing and that is remove the carpeting in the bathroom. Otherwise a thoroughly pleasant stay with a huge choice at breakfast negating the need for lunch. Great location and excellent décor that was very bright and sunny.