Western Heights Hotels, Rotorua

"Very unhappy about arriving the house to find it hadn't been serviced rotten food in the oven so we didn't dear use the oven the entire stay Had to clean all the plates and cups cutlery. The house had a musty smell that no matter how much you sprayed air freshener. Also was unaware that they had 2 other accommodation on the property which meant we had to share property with strangers . Only good thing about this house was the bathroom shower. Definitely wouldn't recommend it to anyone. Feel I...

"Everything about this place was fantastic would highly recommend"

"Staff were amazing. Bed was very comfortable. Great location, quiet."

"Staff was amazing, room and property were beautiful, food was delicious, and the amenities were plentiful"

"Food was great! The area around the property was beautiful!"

"The property was cozy, the staff was helpful, and accommodating. The rooms and areas were very cleaned and maintained well. Would love to stay here again. We enjoyed the lakeside hot tub as well that was very clean although the light there looks like it needs to be replaced. Would be a great spot for large groups as well."

"The couple running the BnB were friendly and made our stay very pleasant! The breakfast was amazing!"

"Great Motel, very clean and staff were friendly - would stay again"

"The location was awesome Right on the lake edge Lots of walkways to parks And barbecue areas that the receptionist didn't know about And was going to put on there things to do list And proximity to airport for tourist travel So win win Will go there again"

"We really enjoyed our experience thanks."

"This was the best place we stayed in NZ, the rooms and attention to care were spectacular!"

"Beautiful location, confortable and spacious room, we had a great time."

"Our stay was amazing the owners were lovely cabin we stayed in was clean and lovely too Will be returning"

"Very relaxing and peaceful, wonderful hosts, charming apartment, immaculately presented. Lovely eggs and bacon and conversation for breakfast."

"Great stay"

"Really good place to stay,very pleased with staff helpful personality"

"Loved staying in the cozy treehouse, very peaceful and relaxing. Love the heated swimming pool and spa"

"Old building, well maintained. Comfortable bed, good continental breakfast"