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"Courteous and very helpful staff Great room, comfy bed."

"We did not end up eating breakfast at the hotel. We did use the spa the first day, which help us relax from our plane trip. The spa under the hotel is an independent institute. It was good, but rather expensive compared to other spas in the area. "

"The room was great, and the bed was amazingly comfortable. The staff was very friendly. Boyd's Bar & grill served the best breakfast. The entrance to the hotel is beautiful. We will stay there again."

"Clean room great location "

"Beautiful hotel in a convenient location. Staff very friendly and accommodating. A solid favourite when in London."

"This hotel was excellent in every way. The staff were so incredibly polite and friendly. I can’t single anyone out because this applied to each and every person. The gentleman in reception stood next to me whilst checking in and we laughed together about using technology. The room was very clean. Coffee, tea and biscuits were provided and both sugar and sweeteners. There were two biscuits as well. I went to the sports bar first and ordered a dark and stormy cocktail. It was delicious. Then I transferred to the Aviator Restaurant and had a delicious starter of some cauliflower bites with dips and finally fish chips and peas. This was first class. My food was piping hot. This is a rarity and I have to say that both those courses gave me one of the best meals that I’ve had recently . I was very impressed. It was dark when I went there but in the Summer the outdoor space overlooking the runway must be lovely. My room was comfortable and a pleasant temperature. It was also well soundproofed. The location was excellent. I didn’t use the pod not sure of the cost £8-9 each way I think? However, just getting the bus straight outside the entrance to terminal five was extremely easy. It’s number 423 and costs £1.75 each way. It comes around every 20-30 minutes. These prices are current January 25. For those who like to charge devices there were enough sockets in the room but on a desk not bedside. For the money I paid I thought it was excellent value. I "

"Great location, clean, modern, good amenities and very helpful staff."

"Very nice hotel room and grateful for the bar which served good until 11.30!"

"Staff was amazing and the coffee bar was a great perk!"