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Indoor pool
Indoor pool
Indoor pool
In-room safe, iron/ironing board, free WiFi, wheelchair access

Guest reviews

3.9 out of 5 Good
1,006 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Map

Explore the area

Popular LocationKensington Palace11 min walk
Popular LocationNatural History Museum19 min walk
Popular LocationHyde Park20 min walk
AirportLondon (LHR-Heathrow)30 min drive

Choose dates to view prices

  • Superior Room, Non Smoking

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsSuperior Room, Non Smoking
  • Standard Room, Non Smoking

    3.7/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsStandard Room, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Executive Room, 1 Double Bed, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsExecutive Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking

    3.6/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed, Non Smoking
  • Executive Room, 2 Single Beds, Non Smoking

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsExecutive Room, 2 Single Beds, Non Smoking
  • Superior Room, 2 Single Beds, Non Smoking

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsSuperior Room, 2 Single Beds, Non Smoking
  • Room, 2 Single Beds, Non Smoking

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsRoom, 2 Single Beds, Non Smoking

About this area

London

Located in London's London City Centre neighbourhood, Holiday Inn London - Kensington High St. is in the city centre and near the airport. Kensington Palace and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Big Ben. Don't miss out on a visit to Sky Garden. Our guests love the hotel's quiet location.
Visit our London travel guide
View map
Popular Location

What's nearby

  • Kensington Palace - 11 min walk
  • Natural History Museum - 19 min walk
  • Hyde Park - 20 min walk
  • Marble Arch - 14 min drive
  • Buckingham Palace - 15 min drive

Getting around

  • High Street Kensington Station - 3 min walk
  • Kensington (Olympia) Station - 20 min walk
  • AirportLondon (LHR-Heathrow) - 30 min drive

Restaurants

  • Boulevard Restaurant — 1 min walk
  • Starbucks — 1 min walk
  • The Devonshire Arms - 4 min walk
  • The Hansom Cab - 6 min walk
  • The Scarsdale Tavern - 7 min walk

About this property

Holiday Inn London - Kensington High St.

4-star London hotel in London City Centre, walk to Kensington High Street
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 706 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. 24-hour room service, pillow menu and hairdryers are among the other amenities available to guests.
Holiday Inn London - Kensington High St. offers 706 forms of air-conditioned accommodation with a safe and a hairdryer. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Imagine has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 45 per day
  • Electric car charging station
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: GBP 17.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Czech
  • English
  • French
  • Hungarian
  • Italian
  • Lithuanian
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 17.50 per person (approximately)
  • Self-parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to all recreational facilities is subject to a surcharge.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Holiday Inn London Kensington Hotel
Holiday Inn Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn High St.
Holiday Inn London Kensington
London Kensington High St
Holiday Inn London - Kensington High St. Hotel
Holiday Inn London - Kensington High St. London
Holiday Inn London - Kensington High St. Hotel London

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn London - Kensington High St. and receive a full refund?
Yes, Holiday Inn London - Kensington High St. offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn London - Kensington High St. cancellation policy on our site for more details about any exclusions or requirements.
Does Holiday Inn London - Kensington High St. have a pool?
Yes, this property has an indoor pool.
Is Holiday Inn London - Kensington High St. pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn London - Kensington High St.?
Self-parking is available for GBP 45 per day. Limited spots are available.
What time is check-in at Holiday Inn London - Kensington High St.?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Holiday Inn London - Kensington High St.?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Holiday Inn London - Kensington High St. located?
Located in London City Centre, this spa hotel is within 1 mi (2 km) of Kensington Palace, Olympia Conference and Exhibition Centre and Royal Albert Hall. Buckingham Palace and Big Ben are also within 6 mi (10 km). High Street Kensington Station is only a 3-minute walk and Earl's Court Station is 14 minutes.
3.9
Good
1,006 reviews
5 - Excellent
305
4 - Good
441
3 - Okay
155
2 - Poor
73
1 - Terrible
32

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Business traveller, Travelled with partner
Happy face iconLiked: Amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
The check-inn lady was rude & possibly even racist. She refused an early check in even after knowing a room was available and even though she knew i just had a 10hr flight.
Stayed 1 night in Aug 2020

3/5 Okay

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities
Stayed 1 night in Aug 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
We were visiting London for the funeral of a family member and had stayed in the hotel before, because if it’s good location and comfort. When booking I called reception to book interconnecting room for myself and my husband and our children. I spent an hour being transferred to 3 different people in guest reservations and was assured an interconnecting room had been booked. On arriving at the hotel to check in, guess what...no interconnecting room. After a long check in we were given an executive suite with an interconnecting room. Breakfast was room service only and we were given a sheet to fill in and leave outside our room, or to order via room service line. We occupied 5 rooms and all ordered using these methods. The next morning none of the 5 rooms in our party received their breakfasts and when we each called up there was no record of it! We were furious and shocked how this can happen and not the stress we needed on the morning of our dear uncles funeral. We received our breakfast 45mins to 1 hour late and had croissants missing (apparently they weren’t ready!) Overall a disappointing and frustrating experience, highlighting failure in simple processses and services.
Stayed 1 night in Jul 2020

1/5 Terrible

Stayed 1 night in Apr 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

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