expedia

Overview of Novotel London West

Photo gallery

Guest reviews

4.0/5 Very Good
2,025 reviews
Guests rated this property 4.1/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Gym

Map

Highlights

Popular LocationEventim Apollo7 min walk
Popular LocationWestfield London Shopping Centre6 min drive
RestaurantLatymers4 min walk
RestaurantThe Melody5 min walk
AirportLondon (LHR-Heathrow)27 min drive

Choose dates to view prices

  • Superior Room, 1 Queen Bed with Sofa bed

    4.1/5 guest room rating

    Room amenities

    • 19 sq m
    • City view
    • Sleeps 4
    Show details
  • Executive Room, 1 Queen Bed

    4/5 guest room rating

    Room amenities

    • 19 sq m
    • City view
    • Sleeps 2
    Show details
  • Superior Twin Room, 1 Single Bed

    4.2/5 guest room rating

    Room amenities

    • 19 sq m
    • City view
    • Sleeps 2
    Show details
  • Premium Room, 1 Queen Bed (Executive)

    4.5/5 guest room rating

    Room amenities

    • 19 sq m
    • City view
    • Sleeps 2
    Show details
  • Superior Twin Room, 2 Single Beds (Accessible)

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 2
    Show details

About this area

London

In the city centre, Novotel London West is in London's Hammersmith neighbourhood, a walkable area with great airport proximity. Eventim Apollo and Buckingham Palace are cultural highlights, and travellers looking to shop may want to visit Westfield London Shopping Centre and Harrods. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Our guests love the hotel's convenience for public transport: Hammersmith Station is 6 minutes by foot and Barons Court Underground Station is 8 minutes.

Visit our London travel guide
Map
Popular Location

What's nearby

  • Eventim Apollo - 7 min walk
  • Westfield London Shopping Centre - 6 min drive
  • Natural History Museum - 9 min drive
  • Royal Albert Hall - 12 min drive
  • Kensington Palace - 12 min drive

Getting around

  • Hammersmith Station - 6 min walk
  • Kensington (Olympia) Station - 13 min walk
  • London (LHR-Heathrow) - 27 min drive

Restaurants

  • Artisan — 1 min walk
  • Aroma — 1 min walk
  • Latymers - 4 min walk
  • The Melody - 5 min walk
  • Lebanese Taverna Express - 5 min walk

About this property

Novotel London West

4-star London hotel in Hammersmith, walk to Eventim Apollo
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 630 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with cable channels. Guests will also find iPod docking stations, 24-hour room service and minibars.
Novotel London West offers 630 forms of accommodation with iPod docking stations and minibars. Televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: GBP 84.00 per day
Electric car charging station
Limited parking spaces
Parking height restrictions apply

Food and drink

English breakfast available for a fee daily 6 AM–10:30 AM: GBP 17.50 per person
2 restaurants
1 bar
24-hour room service

Things to do

Fitness centre

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Fridge

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

Dutch
English
French
German
Italian
Russian
Spanish

Business services

33 meeting rooms
Business centre
Computer station
Conference space (53820 square feet)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Blackout drapes/curtains
Free cots/infant beds
Heating

Bathroom

Bathtub or shower
Hairdryer

Entertainment

TV channels
iPod dock
TV

Food and drink

Coffee/tea maker
Minibar
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in between 2 PM and 5:00 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 17.50 per person (approximately)
  • Self-parking fee: GBP 84.00 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

Property is also known as

Novotel London West Hotel
Novotel London West
Accor London West
London Novotel
Novotel London West Hotel London
Novotel London West England

Frequently asked questions

Can I cancel my reservation for free at Novotel London West and receive a full refund?
Yes, Novotel London West offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel London West cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night.
How much is parking at this hotel?
Self-parking is available for GBP 84.00 per day. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 2 PM to 5:00 AM.
What time is check-out at this hotel?
Checkout is at noon.
Where is this hotel located?
Located in Hammersmith, this hotel is within 1 mi (2 km) of Eventim Apollo and Westfield London Shopping Centre. Kensington Gardens and Hyde Park are also within 3 mi (5 km). Hammersmith Station is 6 minutes by foot and Barons Court Underground Station is 8 minutes.

Guest reviews

4.0
Very Good
5 - Excellent
656
4 - Good
895
3 - Okay
315
2 - Mediocre
113
1 - Poor
46
4.1
Cleanliness
4.2
Service and Staff
4.0
Amenities
3.9
Property condition

3/5

  • Liked: Amenities

Not happy that breakfast trays were left in the room 2 days before removal. Also the Bar Area First floor seems to attract very boozy noisy people which may or not be your clientelle. In general the hotel is begining to look tired.

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing service, wonderful people at the front desk. The location of the hotel is very good, close the metro and a lot of nice restaurants and shops in the area. Nice large rooms, very comfortable bed, very clean. Would definitely stay there again.

Stayed 3 nights in Feb 2020

1/5

  • Liked: Property conditions & facilities
  • Disliked: Cleanliness, staff & service

Terrible customer service, broken AC unit, room not cleaned, Tea and coffee not replenished Fault with shower Staff not interested

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stay

Breakfast was excellent and friendly staff in all the areas we have been. The stay was too short it was the only downside; great location.

Stayed 1 night in Feb 2020