Had a very bad experience of staying in this hotel, Room is very outdated and the toilet is terrible. The day when we checked-in found out toilet had not been cleaned properly, found previous guest belongings in the shower like dirty knickers and etc, after complaining to the reception about this they said they will send housekeeping to clean the room or will give us a different room which never happened.
Duty Manager at that time name John was very rude to speak with us the guests, when we complained him after three times nobody from housekeeping came to clean the toilet. On top of this, the manager was being extremely vindictive telling us don’t lie be honest, when we said we will complain about his behaviour he said he didn’t care for his job he has two more other jobs, Duty Manager needs basic training how to speak with the guest and how to resolve the problem. The shower was very terrible, the water was clogged in the washbasin and bathtub shower-head was not working properly. Ruined our stay in that hotel. I have never been made to feel so humiliated over resolvable issue. My wife and kids were very upset over the treatment. Do not stay here.