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The Kensington Hideaway

4.0 star property
Travelers find a welcoming London base at this Kensington hotel where attentive staff and a continental breakfast start each day on the right note

Choose dates to view prices

Just steps from Kensington High Street, Seraphine Kensington Olympia Hotel offers a stylish retreat with continental breakfast, a cozy bar, in-room WiFi, and proximity to Kensington Palace and Olympia Conference Centre. Guests consistently praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Cosy Single Room

Cosy Single Room

Cosy Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
Portable fan
Separate bedroom
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Grand Queen Room

Grand Queen Room

Grand Queen Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
Portable fan
Separate bedroom
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature King Room

Signature King Room

Signature King Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
Portable fan
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Companion Twin Room

Companion Twin Room

Companion Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
Portable fan
Separate bedroom
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Accessible

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Accessible

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
Portable fan
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
Portable fan
Separate bedroom
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Exterior

Courtyard by Marriott London Heathrow Airport

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,442 reviews
The price is NZ$184
includes taxes & fees
29 Mar - 30 Mar
Courtyard by Marriott London Heathrow Airport
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About the area

Located in London City Centre, a neighbourhood in London, The Kensington Hideaway is in the entertainment district. Marble Arch and Buckingham Palace are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Kensington Gardens. Natural History Museum and Madame Tussauds Wax Museum are not to be missed. Visit our London travel guide
Map
225 Kensington High Street, London, London, England, W8 6SA

What's nearby

  • Kensington High Street showing street scenes and heritage architecture
    Kensington High Street
    1 min walk - 0.1 km
  • Holland Park showing a park and a pond
    Holland Park
    1 min walk - 0.1 km
  • Design Museum showing art, interior views and signage
    Design Museum
    2 min walk - 0.2 km
  • Natural History Museum in London
    Cromwell Road
    6 min walk - 0.6 km
  • Kensington Gardens featuring a statue or sculpture, heritage elements and heritage architecture
    Kensington Gardens
    12 min walk - 1.0 km

Getting around

  • High Street Kensington Station
    4 min walk
  • Kensington (Olympia) Station
    14 min walk
  • London (LCY-London City)
    26 min drive

Restaurants

  • McDonald's
    4 min walk
  • Pret a Manger
    9 min walk
  • Cafe Le Monde
    3 min walk
  • The Design Museum Kitchen
    3 min walk
  • GAIL's Bakery
    2 min walk

About this property

The Kensington Hideaway

Upscale hotel remodelled in 2025 and located near Kensington High Street
Close to Kensington Palace and Portobello Road Market, The Kensington Hideaway provides dry cleaning/laundry services, a bar and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), local meal delivery service and smoke-free property
  • Free newspapers, a 24-hour front desk and a lift
  • A front desk safe
Room features
All 59 rooms feature comforts, such as premium bedding and heated floors, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Heating and portable fans
  • Showers, free toiletries and hairdryers
  • Heated floors, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 44 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 for adults and GBP 10 for children
  • A bar/lounge

Things to do

  • Stereo

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Renovated entire property - November 2025
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 16 for adults and from GBP 10 for children
  • Nearby parking fee: GBP 44 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Seraphine Kensington Olympia
Best Western Seraphine Kensington Olympia Hotel
Best Western Seraphine Olympia
Best Western Seraphine Olympia Hotel
Kensington Seraphine Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
BEST WESTERN Seraphine Kensington Olympia Hotel London England
Seraphine Olympia Hotel
Seraphine Kensington Olympia
Seraphine Olympia
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia
Seraphine Kensington Olympia Hotel Hotel
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia Hotel Hotel London

Frequently asked questions

Is The Kensington Hideaway pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Kensington Hideaway?

The Kensington Hideaway doesn't offer parking.

What time is check-in at The Kensington Hideaway?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at The Kensington Hideaway?

Checkout is at 11:00 AM.

Where is The Kensington Hideaway located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington High Street and Kensington Gardens. Hyde Park and Kensington Palace are also within 1 mile (2 km). High Street Kensington Station is only a 4-minute walk and Earl's Court Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Kensington Hideaway Reviews

9.2

Wonderful

10

Cleanliness

9.2

Amenities

8.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Staff were friendly and helpful, room was perfectly clean and had everything we needed. Great location near a tube station. We would definitely stay again!
Stayed 1 night in Feb 2026

8/10 Good

Bernadette

Liked: Cleanliness, amenities, property conditions & facilities
We had a 2 night stay at this lovely, new hotel. Very clean, beds wonderfully comfortable. Pillows a bit hard so a choice of pillow would have been better. Checking in was a bit of an ordeal, system issues and language barrier. I understand systems can be challenging at times but there was no customer care, I did not feel welcome, made to feel it was my fault. took my phone off me to check my booking but scrolling through it, which disturbed me. The only time staff were nice was when we were leaving. Need to do better. Room small but worked well with appropriate furniture. Shower - power was lacking, looked great but disappointing. Good area, with short walk to the tube. Overall, yes I would stay again but customer service needs to improve.
Stayed 1 night in Feb 2026

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Camere molto accoglienti, servizio cortese. Ottima colazione e posizionamento molto comodo per visitare Londra.
Stayed 3 nights in Feb 2026