Exterior

Reviews of Victoria Court Motor Lodge

4 out of 5
Victoria Court Motor Lodge
201 Victoria Street, Wellington

Reviews

8.4

Very good

Rating 10 - Excellent. 198 out of 551 reviews" "
Rating 8 - Good. 257 out of 551 reviews" "
Rating 6 - Okay. 73 out of 551 reviews" "
Rating 4 - Poor. 20 out of 551 reviews" "
Rating 2 - Terrible. 3 out of 551 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were so lovely and friendly. Very easy check in and out. The property is a bit dated, but everything is neat and clean.
Stayed 2 nights in Apr 2024
Response from Liam Wang on 26 Apr 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

8/10 Good

Charlotte, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victoria Court was perfect for our short stay for a concert in the city centre. It is clean, comfortable and convenient - very handy to Cuba Street, which we love. We’ve given it an overall 4 rather than 5 because, compared to some hotels/motels, it’s more homely than fancy, but the price was very good and it suited our needs perfectly. We will definitely stay there again.
Stayed 1 night in Apr 2024
Response from Liam Wang on 26 Apr 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

8/10 Good

sean

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was easy
Stayed 1 night in Apr 2024
Response from Liam Wang on 25 Apr 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

10/10 Excellent

Anna-Marie

Travelled with family
Liked: Property conditions & facilities
This property was clean and tidy. Centrally located, it is close to Cuba Street and within walking distance to other popular Wellington sights. Beds were a little firm but fine for 3 nights. Linen was clean. Rooms fresh. Grout in bathroom was discoloured (as others mentioned) and could do with a whitening product, though the spa bath and shower worked very well with excellent pressure and everything was very clean. A mini kitchen was stocked with basic utensils, toaster & kettle, pots & elements mini fridge. All in all I feel I got very good value for money here and we will stay again the next time we visit Wellington. Check in and check out was easy. Parking outside was on a hill but we managed with a Highlander. Staff were friendly and efficient.
Stayed 3 nights in Apr 2024
Response from Liam Wang on 18 Apr 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hidden gem in the heart of Wellington. Just so glad we found it after all these years. It’s our ‘go to’ next time we need to stay.
Stayed 1 night in Apr 2024
Response from Liam Wang on 7 Apr 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

8/10 Good

Geoff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms Very good kitchen area Big fridge
Stayed 2 nights in Mar 2024
Response from Liam Wang on 2 Apr 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities
We booked this place as we pulled into Wellington, 5 minutes before getting to it. Not quite like the photos but no extra cost to park the car. Very walkable we were only there the single night before moving on. More than happy. Real value for money as we got a 2 bedroom unit for the 3 of us.
Stayed 1 night in Mar 2024
Response from Liam Wang on 24 Mar 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

8/10 Good

Jonathan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2024
Response from Liam Wang on 22 Mar 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service
Private gate onto main road. All shopping with in walking distance. Manager was very accommodating when our ferry was rescheduled 3 times!
Stayed 1 night in Mar 2024
Response from Liam on 19 Mar 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

6/10 Okay

Tim

Travelled with partner
Liked: Staff & service
Being an inner city hotel, we felt a little unsafe due to the surroundings
Stayed 1 night in Mar 2024
Response from Liam Wang on 17 Mar 2024
Thanks for staying and posting the feedback.

8/10 Good

Sheldon

Liked: Cleanliness, staff & service
Great place and friendly staff.
Stayed 2 nights in Mar 2024
Response from Liam Wang on 17 Mar 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

6/10 Okay

Jasmin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Liam Wang on 17 Mar 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

8/10 Good

Greg

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Liam Wang on 17 Mar 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

8/10 Good

Bronia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met our needs very well
Stayed 3 nights in Dec 2023
Response from Liam Wang on 7 Mar 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

6/10 Okay

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2024
Response from Liam Wang on 3 Mar 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

8/10 Good

Jackie, Auckland

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Second time we have stayed here and its a great location and car parking is a huge bonus.
Stayed 3 nights in Feb 2024
Response from Liam Wang on 19 Feb 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

8/10 Good

Philippa

Liked: Cleanliness, staff & service, room comfort
Good value for car users
Great location for centre of Wellington and ferry. Room was functional, clean but a bit tired. We had an ‘executive’ room with balcony which looked out onto side street, basic with nothing to sit on but was good for ventilation. Good value as included on site parking in price which appeared to be 30-40 dollars elsewhere.
Stayed 1 night in Feb 2024
Response from Liam Wang on 15 Feb 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the CBD
Stayed 4 nights in Jan 2024
Response from Liam on 31 Jan 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

6/10 Okay

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Convenient location.
Stayed 1 night in Jan 2024
Response from Liam on 31 Jan 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Liam Wang on 18 Jan 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

6/10 Okay

Geoffrey

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
well situated with parking; outside the rooms property dirty not cleaned; situation good but noisy; no aircon
Stayed 1 night in Jan 2024
Response from Liam Wang on 18 Jan 2024
Thanks for staying and posting the feedback. We will look into this and fix it accordingly

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room with kitchen / big bathroom and jacuzzi in Bath. Sky movies was good esp as weather was not good. Parking great and enjoyed stay. Close to airport the next morning.
Stayed 1 night in Jan 2024
Response from Liam on 16 Jan 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

6/10 Okay

Neil

Stayed 1 night in Jan 2024
Response from Liam on 14 Jan 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

10/10 Excellent

Ayesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was a little dated but the location was amazing and being able to park onsite was so good. Bed was comfortable and had everything we needed.
Stayed 1 night in Nov 2023
Response from Liam on 14 Jan 2024
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Liam Wang on 21 Nov 2023
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We could only stay one night because of problems with the ferry to the South Island . The staff refunded our second night without any hesitation. Would it were so with all the hotels on this web cite
Stayed 1 night in Nov 2023
Response from Liam Wang on 19 Nov 2023
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

10/10 Excellent

Yew Tee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveniently located in the city centre. near Cuba street. place is clean and plenty of facilities
Stayed 2 nights in Nov 2023
Response from Liam Wang on 19 Nov 2023
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
It was close for shopping friendly staff will stay here again
Stayed 1 night in Nov 2023
Response from Liam Wang on 5 Nov 2023
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

6/10 Okay

Jorshan

Liked: Staff & service
Disliked: Cleanliness
Noise for a Saturday night stay
Stayed 1 night in Oct 2023
Response from Liam Wang on 5 Nov 2023
Thanks for staying and posting the feedback. We are sorry to hear that our service has not met your expectations. We will look into this and fix it accordingly.

10/10 Excellent

Seong Gook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Very comfy and clean with great price! Would come again
Stayed 1 night in Oct 2023
Response from Liam on 25 Oct 2023
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Liam on 25 Oct 2023
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

6/10 Okay

Penny

Liked: Staff & service, property conditions & facilities
Most things fine. I found the double bed very hard.
Stayed 1 night in Oct 2023
Response from Liam on 25 Oct 2023
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you. We will look into the issue and fix it accordingly

8/10 Good

RUTH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was very handy to everything. We could walk into the shopping area, and the Wellington waterfront. The staff were great and happily looked after our luggage as we got there early and the room wasn't quite ready.
Stayed 1 night in Oct 2023
Response from Liam on 25 Oct 2023
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The complex was busy but also quiet. Very close to amenities
Stayed 3 nights in Oct 2023
Response from Liam on 25 Oct 2023
Thanks for staying and posting the feedback. We look forward to our next opportunity to accommodate you.

6/10 Okay

Dave

Liked: Cleanliness
Our room wasn’t ready for check in until over an hour after we arrived (which was about 15 mins after advertised checkin time). And the main bed was a fold down bed- not very comfortable at all, nor was the fold out sofa bed. We would recommend changing the bed for a “normal” mattress and base. Otherwise the staff were pleasant and helpful.
Stayed 3 nights in Oct 2023
Response from Liam Wang on 7 Oct 2023
Thank very much for your review. That was a conference studio whick is only have a fold down queen bed. I am sorry for your experience and we hope that we can provide another unit for you next time.

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value accommodation.
Excellent 2 bedroom apartment, not the most modern, but comfortable. Very clean and in a great location. Parking was included. Very friendly and helpful staff.
Stayed 3 nights in Sep 2023
Response from Liam Wang on 7 Oct 2023
Thank very much for your review. We hope that we can meet you next time.

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, staff & service
Great locality easy to access from motorway, easy walk to Cuba St, city, TSB Arena, Te Papa. Having car parking a huge bonus. Plenty of eating places nearby. Lovely hosts. Property is a little tired and basic but all you need for a couple of nights in the city.
Stayed 2 nights in Oct 2023
Response from Liam Wang on 7 Oct 2023
Thank very much for your review. We hope that we can meet you next time.

10/10 Excellent

Suzanne

Stayed 1 night in Sep 2023
Response from Liam Wang on 30 Sept 2023
Thank you very much for you staying with us and excellent review. All the best.

6/10 Okay

Donald

Travelled with partner
Old and dated. Very noisy especially at night.
Stayed 2 nights in Aug 2023
Response from Liam Wang on 7 Oct 2023
Thank very much for your review. We are upgrading the decorationg now as we took over the business only a couple of months. I hope that we can provide the better services next time.

8/10 Good

BJ

Stayed 3 nights in Aug 2023
Response from Liam Wang on 30 Sept 2023
Thank you very much for you staying with us and good review. All the best.

6/10 Okay

David

Liked: Cleanliness, staff & service
Excellent location
Stayed 1 night in Aug 2023
Response from Liam on 18 Aug 2023
Thank you for your review. We hope that can provide better services.

6/10 Okay

Dearnna

Liked: Cleanliness, staff & service
Handy to the port and shops
Stayed 1 night in Aug 2023
Response from Liam Wang on 18 Aug 2023
Thank you for your review. We hope that can provide better services.

8/10 Good

Frida, Auckland

Travelled with family, Travelled with family and small children
Liked: Staff & service
Staffs are friendly and helpful. Convenient location, walkable to the city.
Stayed 4 nights in Aug 2023
Response from Liam Wang on 18 Aug 2023
Thank you very much for your review. We hope that can provide better services.

10/10 Excellent

KEN

Stayed 1 night in Aug 2023
Response from Liam Wang on 18 Aug 2023
Thank you very much for your review. We hope that can provide better services.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sounds like most rooms are getting renovated, ours had not been yet. That being said there is parking despite it being right in the middle of Wellington (an awesome city, by the way) and can walk to a ton of restaurants/bars very easily.
Response from Liam Wang on 8 Aug 2023
Thanks for your review. Yes, we are the new owner of the business that the plan of the renovation are doing step by step. We hope that we could provide better services in the futrue.

6/10 Okay

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location in CBD near Cuba St. The room furnishings were old and worn.
Stayed 2 nights in Jul 2023
Response from Liam Wang on 30 Jul 2023
Thanks fo your reviw. I am sorry about the conditionsof the room as we just took over the business for a couple of weeks, some rooms have not upgraded yet. I promise that the conditions will be much better when you visit Wellington next time, and also I would like to provide a voucher of 100 if you stay here next time to inspect our changes. Cheers

10/10 Excellent

Elisa, San Pedro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed in a motel. Clean and convenient. Don’t expect anything fancy. It’s basic and suited our needs of free parking and close to many restaurants, shops, and museums.
Stayed 2 nights in Jul 2023
Response from Liam Wang on 30 Jul 2023
Thank you very much for your 5 points review. We will improve our services in hardware and software in the future.

6/10 Okay

Nitu

Stayed 1 night in Jul 2023
Response from Liam Wang on 8 Aug 2023
Thanks for your review. Would you please advise what we should improve that we hope that we could provide better services in the futrue?

6/10 Okay

Brigid

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Wellington week
Stayed for 6 nights in July. Have stayed before. Place has deteriorated since then. Unit was clean and housekeeping was reliable. There were lots of small maintenance things that need attention - window catches broken, lights not working. Very sparse kitchen equipment - 1 bread knife and 1 frypan. A heater was replaced when requested. The last night of our stay was interrupted by repeated fire alarms - which seemed to be a malfunction - although we never received any communication about this. It is in a good location and the room configuration with 2 bedrooms, worked well for us.
Stayed 6 nights in Jul 2023
Response from Liam Wang on 11 Jul 2023
Dear Brigid,I hope this message finds you well. Thank you for taking the time to share your feedback regarding your recent stay at our establishment. We appreciate your loyalty as a returning guest, and I apologize for any inconveniences you experienced during your visit.First and foremost, I'm glad to hear that the unit was clean and that our housekeeping service met your expectations and the room configuration with two bedrooms worked well for you and that you found the location convenient. However, I understand your disappointment with the maintenance issues you encountered, I apologize for that.We took over the business a few weeks ago that we knew there are many issues that need to be maintained. We have the plans to do so and I assure you that we will address them promptly to improve the overall condition of our facility.Regarding the fire alarms on the last night of your stay, I apologize for the disturbance caused. We are currently investigating the issue to determine whether it was a malfunction or an isolated incident. I apologize for the lack of communication regarding this matter, as we should have kept you informed about any disruptions to ensure your comfort and safety.Thank you again for sharing your concerns with us. We appreciate your feedback as it helps us identify areas for improvement. We would like to provide one night accommodation for you next time as a compensation for you.We value your satisfaction, and we will continue to prioritize the comfort and enjoyment of our guests.If you have any further comments or suggestions, please do not hesitate to reach out to me directly. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience.Warm regards,

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to explore Wellington with the family. Perfect for our family of five including 3 teenagers. Not super flash but clean and comfortable
Response from Liam on 9 Jul 2023
Thank you very much for your review.