4/5 Good
Veronica, Tauranga
Travelled with group
7 Sep. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
Photo gallery
Guest reviews
4.6 out of 5 Wonderful
507 reviews
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
Air conditioning
Restaurant
Gym
Breakfast Available
Business Services
Parking Available
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
Map
Corner of Lambton Quay and Grey Street, 28 Grey Street, Wellington, NZ
Explore the area
Wellington Waterfront4 min walk
TSB Bank Arena4 min walk
Wellington Cable Car (Lambton Quay Station)7 min walk
Wellington (WLG-Wellington Intl.)19 min drive
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Room, 1 King Bed
Photos of Room, 1 King Bed
Room, 1 King Bed
4.9/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Internet – WiFi
Entertainment – 49-inch LED TV
Food & Drink – Electric kettle, minibar and 24-hour room service
Sleep – Pillowtop bed, Egyptian cotton linen, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Laptop-compatible safe, free weekday newspaper and desk; free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet
Need to know – No rollaway/extra beds available
Non-Smoking
Room, 1 Queen Bed
Photos of Room, 1 Queen Bed
Room, 1 Queen Bed
4.8/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
Internet – WiFi
Entertainment – 49-inch LED TV
Food & Drink – Electric kettle, minibar and 24-hour room service
Sleep – Pillowtop bed, Egyptian cotton linen, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Laptop-compatible safe, free weekday newspaper and desk
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Twin Room
Photos of Twin Room
Twin Room
4.7/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
Internet – WiFi
Entertainment – 49-inch LED TV
Food & Drink – Electric kettle, minibar and 24-hour room service
Sleep – Pillowtop bed, Egyptian cotton linen, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Laptop-compatible safe, free weekday newspaper and desk
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Superior Room, 1 King Bed
Photos of Superior Room, 1 King Bed
Superior Room, 1 King Bed
4.8/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Internet – WiFi
Entertainment – 49-inch LED TV
Food & Drink – Electric kettle, minibar and 24-hour room service
Sleep – Pillowtop bed, Egyptian cotton linen, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Laptop-compatible safe, free weekday newspaper and desk; free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet
Need to know – No rollaway/extra beds available
Non-Smoking
Deluxe Room, 1 King Bed
Photos of Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
5/5 guest room ratingMore detailsRoom amenities
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
Internet – WiFi
Entertainment – 49-inch LED TV
Food & Drink – Electric kettle, minibar and 24-hour room service
Sleep – Pillowtop bed, Egyptian cotton linen, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Laptop-compatible safe, free weekday newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet
Non-Smoking
Deluxe Room, 2 Queen Beds
Photos of Deluxe Room, 2 Queen Beds
Deluxe Room, 2 Queen Beds
4.9/5 guest room ratingMore detailsRoom amenities
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
Internet – WiFi
Entertainment – 49-inch LED TV
Food & Drink – Electric kettle, minibar and 24-hour room service
Sleep – Pillowtop bed, Egyptian cotton linen, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Laptop-compatible safe, free weekday newspaper and desk; free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet
Need to know – No rollaway/extra beds available
Non-Smoking
Junior Suite, 1 King Bed
Photos of Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
5/5 guest room ratingMore detailsRoom amenities
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
Internet – WiFi
Entertainment – 49-inch LED TV
Food & Drink – Electric kettle, minibar and 24-hour room service
Sleep – Pillowtop bed, Egyptian cotton linen, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Laptop-compatible safe, double sofa bed and free weekday newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet
Non-Smoking
Room, 1 King Bed, Accessible
Photos of Room, 1 King Bed, Accessible
Room, 1 King Bed, Accessible
5/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Internet – WiFi
Entertainment – 49-inch LED TV
Food & Drink – Electric kettle, minibar and 24-hour room service
Sleep – Pillowtop bed, Egyptian cotton linen, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Laptop-compatible safe, free weekday newspaper and desk; free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet
Need to know – No rollaway/extra beds available
Non-Smoking
Deluxe Apartment, 2 Bedrooms
Photos of Deluxe Apartment, 2 Bedrooms
Deluxe Apartment, 2 Bedrooms
3.8/5 guest room ratingMore detailsRoom amenities
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 King Beds
Layout – 2 bedrooms
Internet – WiFi
Entertainment – 49-inch LED TV
Food & Drink – Electric kettle, minibar and 24-hour room service
Sleep – Pillowtop bed, Egyptian cotton linen, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Laptop-compatible safe, free weekday newspaper and desk; free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet
Need to know – No rollaway/extra beds available
Non-Smoking
About this area
Wellington
DoubleTree by Hilton Wellington is located near the beach and in an area with great shopping. Interislander Ferry Terminal and Zealandia are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Wellington Zoo and The Weta Cave. Looking to enjoy an event or a game? See what's going on at TSB Bank Arena or Westpac Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
What's nearby
- Wellington Waterfront - 4 min walk
- TSB Bank Arena - 4 min walk
- Wellington Cable Car (Lambton Quay Station) - 7 min walk
- Beehive - 9 min walk
- Michael Fowler Centre - 11 min walk
Getting around
- Wellington Station - 9 min walk
- Wellington (WLG-Wellington Intl.) - 19 min drive
Restaurants
- Spring — 1 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of CleanStay (Hilton)
Social distancing
Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (NZD 20 per 24-hour period)
- Available in some public areas: WiFi (NZD 20 per 24-hour period)
Parking and public transport
- Covered valet parking: NZD 45 per night
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 16-35 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Free daily reception
- 24-hour room service
Things to do
- 24-hour fitness centre
Family friendly
- Art supplies
- Baby bath
- Children's games
- Dry-cleaning service
- Corner/local shop
- High chair
- In-room childcare (surcharge)
- Laundry facilities
- Soundproofed rooms
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Corner/local shop
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- Chinese
- Danish
- English
- Finnish
- French
- Italian
- Portuguese
- Spanish
Business services
- 1 meeting room
- Business centre
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Braille signage
- In-room accessibility
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Renovated entire property – July 2018
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Down comforter
- Egyptian cotton sheets
- Climate control (heating)
- Linens
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Shampoo
- Soap
- Toilet paper
Entertainment
- 49-inch LED TV
Food and drink
- Electric kettle
- Minibar
More
- Desk
- Free newspapers (weekdays)
- Laptop-compatible safe
- Phone
- Soundproofing
Policies
Check-in
Check-in between 3:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: NZD 300.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between NZD 16 and NZD 35 per person (approximately)
- Fee for in-room wireless Internet: NZD 20 per 24-hour period (rates may vary)
- Fee for wireless Internet in public areas: NZD 20 per 24-hour period (rates may vary)
- Valet parking fee: NZD 45 per night (in/out privileges)
- Late check-out fee: NZD 35 (subject to availability)
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
No pets and no service animals are allowed at this property
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
DoubleTree by Hilton Wellington Hotel
DoubleTree by Hilton Wellington Wellington
DoubleTree by Hilton Wellington Hotel Wellington
Frequently asked questions
4.6
Wonderful
507 reviews4.8/5
Cleanliness
4.7/5
Staff & service
4.4/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Verified traveller
1 Sep. 2020
Stayed 2 nights in Aug 2020
3/5 Okay
Verified traveller
28 Aug. 2020
Stayed 1 night in Aug 2020
5/5 Excellent
Verified traveller
Travelled with partner
13 Aug. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2020
4/5 Good
Verified traveller
10 Aug. 2020
Stayed 1 night in Aug 2020