- Liked: Cleanliness
- Disliked: Staff & service
Breakfast was included in our over night package, I’m celiac and the breakfast menu I was given had nothing stating what was GF the manager came to talk to me and said I could have A vegetarian breakfast only (I’m not vegetarian) like jan omelette I asked why I could have eggs, bacon, mushrooms etc and then he went back and confirmed I could, I asked for runny eggs and they came out poached but hard boiled and my toast was cold, my husband got one tiny piece of toast that was so thing and over cooked it looked like cardboard we then got up and left after waiting an hour for our breakfast. They appeared to have 4 people in the kitchen and 4 or 5 on the floor so plenty of staff just absolutely useless it’s the worst breakfast experience I’ve EVER had. We were told to help ourselves to cereals there were none left and nothing stated gluten free, there was a milk jug on the table from the previous guests we were told to use - this should never have happened during Covid and level 2, we went down to breakfast to be told there were no table and to go back to our room and they would call us - we got a call 15mins later telling us our table was ready then we we get there the girl says oh yes I just called you she proceeds to take us to a dirty table and says oh I have to clean it so we stand there and she cleaned it with no cleaning spray just a wet cloth and then a dry cloth still leaving a dirty milk jug from previous guests and sugar packet rubbish in the middle of the table