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Hotel Waterloo & Backpackers

Photo gallery for Hotel Waterloo & Backpackers

Featured image
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets

Overview of Hotel Waterloo & Backpackers

Hotel Waterloo & Backpackers

2 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
1 Bunny Street Wellington Cbd, Wellington, 6011

Explore the area

  • Popular LocationWellington Central Business District2 min walk
  • Popular LocationTe Papa (Museum of New Zealand)15 min walk
  • Popular LocationCuba Street Mall19 min walk
  • AirportWellington (WLG-Wellington Intl.)14 min drive

Choose dates to view prices

About this area

Wellington

Located in Wellington, Hotel Waterloo & Backpackers is in the city centre and near the beach. Wellington Zoo is a popular area attraction and if an activity is on the agenda, Interislander Ferry Terminal and Wellington Waterfront are worth checking out. Museum of Wellington City and Sea and Wellington Cable Car (Lambton Quay Station) are also worth visiting. Take the opportunity to explore the area for water adventures such as kayaking.

What's nearby

  • Wellington Central Business District - 2 min walk
  • Lambton Quay - 3 min walk
  • Beehive - 5 min walk
  • Te Papa (Museum of New Zealand) - 15 min walk
  • Cuba Street Mall - 19 min walk

Restaurants

  • Coffix - 4 min walk
  • La Cloche - 4 min walk
  • Thistle Inn - 4 min walk
  • The Backbencher - 5 min walk
  • Annam Restaurant - 5 min walk

Getting around

  • Wellington Station - 1 min walk
  • Wellington (WLG-Wellington Intl.) - 14 min drive

About this property

Hotel Waterloo & Backpackers

Art Deco Wellington hostel in Pipitea, walk to Wellington Waterfront
This smoke-free hostel features a restaurant, a bar/lounge and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance. Rooms offer free WiFi and safes.
Hotel Waterloo & Backpackers offers 108 forms of accommodation with a safe. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:00 AM–10:00 AM: NZD 15-30 for adults and NZD 10-30 for children
  • 1 restaurant
  • 1 bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Spanish

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 1:00 AM
Early check-in subject to availability
Early check-in fee: NZD 10
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express checkout

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 15 and NZD 30 for adults, and NZD 10 and NZD 30 for children (approximately)
  • Early check-in fee: NZD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and debit cards; cash is not accepted

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Downtown Backpackers
Downtown Backpackers Hostel
Downtown Backpackers Hostel Wellington
Downtown Backpackers Wellington
Hotel Waterloo Backpackers
Hotel Waterloo & Backpackers Wellington
Hotel Waterloo Backpackers (formerly Downtown Backpackers)
Hotel Waterloo & Backpackers Hostel/Backpacker accommodation

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 180 out of 758 reviews
5 - Excellent 24%
Rating 4 - Good. 328 out of 758 reviews
4 - Good 43%
Rating 3 - Okay. 183 out of 758 reviews
3 - Okay 24%
Rating 2 - Poor. 46 out of 758 reviews
2 - Poor 6%
Rating 1 - Terrible. 21 out of 758 reviews
1 - Terrible 3%

3.8/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cheap, and all that entails. The service standards were lacking and it's hard to give a glowing remark on the cleanliness with such an ageing facility.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff assistance, situated close to CBD & Waterfront. Comfortable room.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Staff were very friendly, building was ok for it's age. Parking was on the street outside and free from 6pm until morning.
Stayed 1 night in Sep 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty rooms. No one to clean it. Smelly n just dirty. Pictures of room is different as in real. Never staying there again.
Stayed 7 nights in Aug 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities
This is a tired old property but that makes it unique. No room is the same! The staff is what makes the difference, always calm, considerate and helpful. During a snap lockdown I got stuck in Wellington the staff went above and beyond to kept us up to date, making sure we knew what was happening and offering advice on how we could get each home.
Stayed 2 nights in Aug 2021