expedia

Overview of Hotel Waterloo & Backpackers (formerly Downtown Backpackers)

Photo gallery

Guest reviews

3.8/5 Good
674 reviews
Guests rated this property 3.8/5 for cleanliness.

Amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Bar

Map

Highlights

Popular LocationLambton Quay3 min walk
Popular LocationOld St Paul's6 min walk
Popular LocationBeehive6 min walk
AirportWellington (WLG-Wellington Intl.)19 min drive

Choose dates to view prices

  • Double Ensuite

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More details
  • Standard Double Room, Private Bathroom

    Room amenities

    • 28 sq m
    • Sleeps 2
    More details
  • Bunk Style Twin Ensuite

    4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More details
  • Single (Shared Bathroom)

    4.4/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 1
    More details
  • Bunk Style Twin (Shared Bathroom)

    Room amenities

    • 28 sq m
    • Sleeps 2
    More details
  • Shared Dormitory, Shared Bathroom (4 Beds)

    Room amenities

    • 30 sq m
    • Sleeps 1
    More details
  • Shared Dormitory, Private Bathroom (6 Beds)

    3.9/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 1
    More details
  • Shared Dormitory, Private Bathroom (8 Beds)

    Room amenities

    • 35 sq m
    • Sleeps 1
    More details
  • Shared Dormitory, Ensuite (6 Bed, Female Only)

    4.2/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 1
    More details
  • Twin, Double & Single Ensuite

    4.2/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More details
  • Double Shared Bathroom

    4.6/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More details
  • Single Room, Ensuite

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 1
    More details
  • Basic Shared Dormitory, Mixed Dorm

    Room amenities

    • 32 sq m
    • Sleeps 1
    More details
  • 20 Bunk Style Room (mixed)

    Room amenities

    • Sleeps 1
    More details

About this area

Wellington

Located in Wellington, Hotel Waterloo & Backpackers (formerly Downtown Backpackers) is in the city centre and near the beach. Interislander Ferry Terminal and Wellington Waterfront are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Wellington Zoo and The Weta Cave. Wellington Cable Car (Lambton Quay Station) and Zealandia are also worth visiting. Take the opportunity to explore the area for water adventures such as kayaking.

Visit our Wellington travel guide
Map
Popular Location

What's nearby

  • Lambton Quay - 3 min walk
  • Old St Paul's - 6 min walk
  • Beehive - 6 min walk
  • New Zealand Parliament Buildings - 7 min walk
  • Wellington Cable Car (Lambton Quay Station) - 11 min walk

Getting around

  • Wellington Station - 1 min walk
  • Wellington (WLG-Wellington Intl.) - 19 min drive

About this property

Hotel Waterloo & Backpackers (formerly Downtown Backpackers)

Eco-friendly hostel with restaurant and bar/lounge
This smoke-free hostel features a restaurant, a bar/lounge and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, an arcade/games room and express check-out are on-site. Rooms offer complimentary wireless Internet access and safes.
Hotel Waterloo & Backpackers (formerly Downtown Backpackers) offers 108 forms of accommodation with a safe. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Cooked-to-order breakfast available for a fee weekdays 7:00 AM–10:00 AM: NZD 15-30 for adults and NZD 10-30 for children
1 restaurant
1 bar

Things to do

Arcade/game room

Family friendly

Arcade/game room
Laundry facilities

Conveniences

Lift
Lockers available

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Tour/ticket assistance

Languages spoken

Chinese
English
French
German
Spanish

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Heating
Linens

More

Safe

Policies

Check-in

Check-in between 3:00 PM and 1:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 20.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 15 and NZD 30 for adults, and NZD 10 and NZD 30 for children (approximately)
  • Early check-in fee: NZD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast and dinner, and also through room service.

Frequently asked questions

Can I cancel my reservation for free at Hotel Waterloo & Backpackers (formerly Downtown Backpackers) and receive a full refund?
Yes, Hotel Waterloo & Backpackers (formerly Downtown Backpackers) offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Waterloo & Backpackers (formerly Downtown Backpackers) cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Waterloo & Backpackers (formerly Downtown Backpackers)?
As of 2 Jun 2020, prices found for a 1-night stay for 2 adults at Hotel Waterloo & Backpackers (formerly Downtown Backpackers) on 5 Jun 2020 start from NZ$50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this hostel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Waterloo & Backpackers (formerly Downtown Backpackers)?
Hotel Waterloo & Backpackers (formerly Downtown Backpackers) doesn't offer parking.
What time is check-in at Hotel Waterloo & Backpackers (formerly Downtown Backpackers)?
Check-in is from 3:00 PM to 1:00 AM. Early check-in is available for a fee of NZD 10 (subject to availability).
What time is check-out at Hotel Waterloo & Backpackers (formerly Downtown Backpackers)?
Checkout is at 10 AM.
Where is Hotel Waterloo & Backpackers (formerly Downtown Backpackers) located?
Located in the heart of Wellington, this eco-friendly hostel is within a 5-minute walk of Wellington Central Business District and Wellington Waterfront. Te Papa (Museum of New Zealand) and Westpac Stadium are also within 1 mile (2 km). Wellington Station is only a 1-minute walk.

Guest reviews

5 - Excellent
156
4 - Good
301
3 - Okay
163
2 - Mediocre
40
1 - Poor
14
3.8
Cleanliness
3.9
Service and Staff
3.8
Amenities
3.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We found the hotel was close to the rail and bus terminals which make it easy to travel to other parts of the city or outside the city.

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

A short night

No air conditioning - very loud outside noises - really a rough night - the only reprieve was it was a short stay.- just a layover to get to the airport for an early flight

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great place and handy to rail and buses food was great as well as friengly staff

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and tidy, fast efficient reception. Mattress wasn’t the best.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019