Hotel Waterloo & Backpackers

Photo gallery for Hotel Waterloo & Backpackers

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In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets

Overview of Hotel Waterloo & Backpackers

Hotel Waterloo & Backpackers

2.0 star property

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
1 Bunny Street Wellington Cbd, Wellington, 6011

Explore the area

  • Popular LocationWellington Central Business District2 min walk
  • Popular LocationTe Papa15 min walk
  • Popular LocationCuba Street Mall19 min walk
  • AirportWellington (WLG-Wellington Intl.)19 min drive

Choose dates to view prices

About this area

Wellington

Hotel Waterloo & Backpackers is located in Pipitea, a neighbourhood in Wellington, and is in the city centre and near the beach. Old St Paul's and Old Government Buildings are local landmarks, and the area's natural beauty can be seen at Frank Kitts Park and Botanic Gardens. Looking to enjoy an event or a game while in town? See what's going on at TSB Bank Arena, or consider a night out at The Opera House. Take the opportunity to explore the area for water adventures such as kayaking.
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Map

What's nearby

  • Wellington Central Business District - 2 min walk
  • Lambton Quay - 3 min walk
  • Beehive - 5 min walk
  • Te Papa - 15 min walk
  • Cuba Street Mall - 19 min walk

Getting around

  • Wellington Station - 1 min walk
  • Wellington (WLG-Wellington Intl.) - 19 min drive

Restaurants

  • Coffix - 4 min walk
  • La Cloche - 4 min walk
  • Thistle Inn - 4 min walk
  • The Backbencher - 5 min walk
  • Annam Restaurant - 5 min walk

About this property

Hotel Waterloo & Backpackers

Art Deco Wellington hostel in Pipitea, near Lambton Quay
This smoke-free hostel features a restaurant, a bar/lounge and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance. Rooms offer free WiFi and safes.
Hotel Waterloo & Backpackers offers 108 accommodations with a safe. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:00 AM–10:00 AM: NZD 15-30 for adults and NZD 10-30 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Japanese
  • Spanish

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

More

  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 1:00 AM
Early check-in subject to availability
Early check-in fee: NZD 10
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express checkout

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 15 and NZD 30 for adults, and NZD 10 and NZD 30 for children (approximately)
  • Early check-in fee: NZD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and debit cards; cash is not accepted

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Downtown Backpackers
Downtown Backpackers Hostel
Downtown Backpackers Hostel Wellington
Downtown Backpackers Wellington
Hotel Waterloo Backpackers
Hotel Waterloo & Backpackers Wellington
Hotel Waterloo Backpackers (formerly Downtown Backpackers)
Hotel Waterloo & Backpackers Hostel/Backpacker accommodation

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 183 out of 772 reviews
5 - Excellent 24%
Rating 4 - Good. 334 out of 772 reviews
4 - Good 43%
Rating 3 - Okay. 186 out of 772 reviews
3 - Okay 24%
Rating 2 - Poor. 47 out of 772 reviews
2 - Poor 6%
Rating 1 - Terrible. 22 out of 772 reviews
1 - Terrible 3%

3.8/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

3.1/5

Eco-friendliness
Write a review

3/5 Okay

Travelled with partner
Disliked: Amenities
Grand old Hotel that needs some love and attention. Grubby kitchen and dining room out of action no doubt due to covid response, perhaps people lost their jobs due to govt mandates.
Stayed 2 nights in Apr 2022

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was totally inadequate with only street parking. The was only street parking which you had to be gone by eight in the morning we also were traveling with a car load of possessions and a small dog you need to leave the windows down a little for fresh air I could go on but I won’t all n all I won’t use your services again.
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
I regularly stay at the hotel in a variety of rooms. I dont expect deluxe but the quality of the rooms just seem to get poorer. Showers over baths where you cant have a bath, holes in the walls and in the single bed rooms small beds that dont fit an average sized adult.
Stayed 1 night in Dec 2021

4/5 Good

Travelled with group
Liked: Cleanliness
Lovely building needing maintenance.
Stayed 2 nights in Dec 2021