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James Cook Hotel Grand Chancellor

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View from Room
Minibar, desk, laptop workspace, blackout curtains
Minibar, desk, laptop workspace, blackout curtains
Minibar, desk, laptop workspace, blackout curtains

Overview of James Cook Hotel Grand Chancellor

VIP Access

James Cook Hotel Grand Chancellor

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

  • Popular LocationWellington Cable Car (Lambton Quay Station)1 min walk
  • Popular LocationCuba Street Mall12 min walk
  • Popular LocationTe Papa (Museum of New Zealand)14 min walk
  • AirportWellington (WLG-Wellington Intl.)20 min drive

Choose dates to view prices

About this area

Wellington

James Cook Hotel Grand Chancellor is located near the beach and in a walkable area with good shopping. St Paul's Cathedral and Old St Paul's are notable landmarks, and the area's natural beauty can be seen at Botanic Gardens and Mount Victoria Lookout. Travelling with kids? Make time for Wellington Zoo, or enjoy an event or a match at Westpac Stadium. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.
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Popular Location

What's nearby

  • Wellington Cable Car (Lambton Quay Station) - 1 min walk
  • Lambton Quay - 7 min walk
  • Cuba Street Mall - 12 min walk
  • Carter Observatory - 13 min walk
  • Te Papa (Museum of New Zealand) - 14 min walk

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 20 min drive

Restaurants

  • Whitbys Restaurant — 1 min walk
  • Sojourn Cafe and Bar — 1 min walk
  • Dillinger's Brasserie & Bar - 5 min walk
  • Astoria - 5 min walk
  • Smith the Grocer - 6 min walk

About this property

James Cook Hotel Grand Chancellor

Family-friendly Wellington hotel in Wellington CBD, walk to Wellington Central Business District
2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference centre and self parking. All 269 rooms offer free WiFi, 24-hour room service and fridges. Minibars, pillow menu and free weekday newspapers are among the other amenities available to guests.
James Cook Hotel Grand Chancellor offers 269 forms of air-conditioned accommodation with minibars and complimentary newspapers. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (NZD 30.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 33 for adults and NZD 16.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Hindi

Business services

  • Conference centre
  • Meeting rooms 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 50.0 per day.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 33 for adults and NZD 16.50 for children (approximately)
  • Covered self-parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 473 out of 1112 reviews
5 - Excellent 43%
Rating 4 - Good. 476 out of 1112 reviews
4 - Good 43%
Rating 3 - Okay. 114 out of 1112 reviews
3 - Okay 10%
Rating 2 - Poor. 37 out of 1112 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 1112 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location. Lovely staff. Comfortable.
Stayed 1 night in Jun 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is good overall service and stay.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
Lobby and bar area nice but rooms very dated and tired. Location really good, but parking was expensive.
Stayed 1 night in Jun 2021

2/5 Poor

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There are no plugs next to the bed which is annoying for tech people like me who like to study in bed. The kettle did not work and the bathroom was quite outdated.
Stayed 2 nights in May 2021