James Cook Hotel Grand Chancellor

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Luxury
4.5 star property
8.8

Excellent

Luxury family-friendly hotel near Te Papa

Located close to Carter Observatory and Botanic Gardens, James Cook Hotel Grand Chancellor provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. The on-site restaurant, Whitbys Restaurant, offers breakfast and dinner. In addition to a gym and a conference centre, guests can connect to free in-room WiFi.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$139
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

Premium Room

8.8 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Family Room

8.0 out of 10
Very good
(17 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive King

9.2 out of 10
Wonderful
(161 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

8.8 out of 10
Excellent
(130 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Junior Suite

10.0 out of 10
Exceptional
(8 reviews)
  • Harbour view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Suite with Harbour View

8.8 out of 10
Excellent
(8 reviews)
  • Harbour view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Terrace Room

8.6 out of 10
Excellent
(220 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Located near the beach, James Cook Hotel Grand Chancellor is in Wellington CBD, a walkable area in Wellington with great shopping. Te Papa and Carter Observatory are cultural highlights, and some of the area's notable landmarks include Old St Paul's and Courtenay Place. Travelling with kids? Make time for Wellington Zoo, or enjoy an event or a match at Hnry Stadium. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Guests love the hotel's central location. Visit our Wellington travel guide
Map
147 The Terrace, Wellington, 6011

What's nearby

  • A red cable car on a bridge with a cityscape and mountains in the background.
    Wellington Cable Car
    1 min walk - 0.0 km
  • A red Wellington Cable Car traveling over a bridge with a cityscape in the background.
    Wellington Central Business District
    1 min walk - 0.0 km
  • A coastal cityscape with a clear view of the ocean, mountains in the background, and a mix of modern and traditional buildings.
    Lambton Quay
    1 min walk - 0.1 km
  • A modern building with a glass facade and colorful geometric patterns.
    TSB Bank Arena
    5 min walk - 0.4 km
  • A modern building with a large illuminated sign and a prominent lion statue.
    Te Papa
    11 min walk - 1.0 km

Getting around

  • Wellington Station
    10 min walk
  • Wellington (WLG-Wellington Intl.)
    12 min drive

Restaurants

  • Mojo Old Bank
    5 min walk
  • Starbucks
    5 min walk
  • D4
    5 min walk
  • Sal's Authentic New York Pizza
    3 min walk
  • Smith the Grocer Cafe
    5 min walk

About this property

James Cook Hotel Grand Chancellor

  • Luxury family-friendly hotel near Te Papa
  • Located close to Carter Observatory and Botanic Gardens, James Cook Hotel Grand Chancellor provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. The on-site restaurant, Whitbys Restaurant, offers breakfast and dinner. In addition to a gym and a conference centre, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
    • Wedding services, smoke-free property and a banquet hall
    • Concierge services, a front desk safe and luggage storage
    • Guest reviews give top marks for the breakfast, convenient parking and central location
  • Room features
  • All 269 rooms feature comforts such as 24-hour room service and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Childcare services and free infant beds
    • Bathrooms with free toiletries and hairdryers
    • Wardrobes/cupboards, mini fridges and heating

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on 26 Oct 2026 start from NZ$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at James Cook Hotel Grand Chancellor?

Self-parking is available for NZD 35.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Checkout is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located in a shopping district, within a 15-minute walk of Botanic Gardens, St Paul's Cathedral and Carter Observatory. Old St Paul's and Te Papa are also within 15 minutes. Wellington Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

James Cook Hotel Grand Chancellor Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1022 out of 1806 reviews
Rating 8 - Good. 557 out of 1806 reviews
Rating 6 - Okay. 143 out of 1806 reviews
Rating 4 - Poor. 49 out of 1806 reviews
Rating 2 - Terrible. 35 out of 1806 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
Great location
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very central and meal was good
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally situated close to Event Centre and met all expectations and value for money
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is good... quiet and staffs are friendly...
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel overall was excellent. The Executive King room amenities and layout were excellent. We found the restaurant food excellent, buffet dinner and breakfast
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff very helpful
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff . The rooms were spotless and very comfortable. Easy access to lifts and the surrounding streets.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, friendly staff, buffet breakfast was nice.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great selections of food in a breakfast buffet with freshly cooked omelette, poached eggs and pancakes. Thoroughly enjoyed it, thank you:)
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and room ready. Room was clean and new bathroom great. Breakfast was wonderful with loads to choose from. Staff in Restaurant very helpful and friendly. Always had a smile. Would stay again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful at check in. We were there only to sleep so didn’t get to check out any amenities. Room clean. Beds comfortable. Rooms serviced daily.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, centrally located
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good price friendly helpful staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely breakfast - fresh omelette & barista coffee was a bonus Bed very comfy - good location
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean and warm room.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and happy to help.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and friendly staff, great breakfast
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Staff were nice and friendly. Room was a bit old and the AC was rediculously loud. Good location.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great staff, and extremely central. We found the rooms a little dated.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a deluxe room which gave us access to the lounge where coffee and drinks were available 24/7. Beds were very comfortable and parking was easy but the stalls were very tight. In the center of CBD and walkable to every where. Will definitely stay again when in Wellie.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel when travelling to Wellington. The staff are helpful, my room is always ready when I arrive and the rooms are nice and quiet. Bonus is that their hotel lift takes you straight down to Lambton Quay for ease of accessing the shops and eateries. The buffet breakfast is pretty good too.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and can’t beat the location. Nice big rooms and great beds. Staff is very helpful. I would stay again in a heartbeat.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly team, was able to check in when arrived an hour early which was very helpful woth 2 kids. Room was spacious enough. Location was great, right in central wellington and 2 min walk to the cable car.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice room exclusive entry to a separate hotel lounge to relax good range of choices for breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay here. The breakfast is pretty good. Rooms are comfortable and spacious. Staff are friendly. We'll stay here again.
Stayed 1 night in Jul 2026