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Overview of James Cook Hotel Grand Chancellor

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View from Room
Minibar, desk, laptop workspace, blackout curtains
Minibar, desk, laptop workspace, blackout curtains
Minibar, desk, laptop workspace, blackout curtains
VIP Access

James Cook Hotel Grand Chancellor

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationWellington Cable Car (Lambton Quay Station)1 min walk
    Popular LocationLambton Quay7 min walk
    Popular LocationCarter Observatory13 min walk
    AirportWellington (WLG-Wellington Intl.)18 min drive

Choose dates to view prices

  • Deluxe Room

    Photos of Deluxe Room

    Room amenities

    • 26 sq m
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details

  • Premium Room

    Photos of Premium Room

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Terrace Room

    Photos of Terrace Room

    4.5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 4
    • 2 Double Beds
    More details

  • Suite

    Photos of Suite

    Room amenities

    • 60 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details

  • Junior Studio Suite, Harbour View

    Photos of Junior Studio Suite, Harbour View

    Room amenities

    • 60 sq m
    • Harbor view
    • Sleeps 2
    • 1 King Bed
    More details

  • Family Studio, 2 Double Beds

    Photos of Family Studio, 2 Double Beds

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 5
    • 2 Double Beds
    More details

  • Executive Double Room

    Photos of Executive Double Room

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Executive Twin Room

    Photos of Executive Twin Room

    4.6/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Wellington

James Cook Hotel Grand Chancellor is located near the beach and in a walkable area with good shopping. St Paul's Cathedral and Old St Paul's are notable landmarks, and the area's natural beauty can be seen at Botanic Gardens and Mount Victoria Lookout. Travelling with kids? Make time for Wellington Zoo, or enjoy an event or a match at Westpac Stadium. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
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Map
Popular Location

What's nearby

  • Wellington Cable Car (Lambton Quay Station) - 1 min walk
  • Lambton Quay - 7 min walk
  • Civic Square - 11 min walk
  • City Gallery Wellington - 11 min walk
  • Carter Observatory - 13 min walk

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 18 min drive

Restaurants

  • Whitbys Restaurant — 1 min walk
  • Sojourn Cafe and Bar — 1 min walk
  • Dillinger's Brasserie & Bar - 5 min walk
  • Astoria - 5 min walk
  • Smith the Grocer - 6 min walk

About this property

James Cook Hotel Grand Chancellor

Family-friendly Wellington hotel in Wellington CBD, walk to Wellington Central Business District
2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference centre and self parking. All 268 rooms offer free WiFi and free wired Internet, plus 24-hour room service and fridges. Minibars, pillow menu and free weekday newspapers are among the other amenities available to guests.
James Cook Hotel Grand Chancellor offers 268 forms of air-conditioned accommodation with minibars and complimentary newspapers. A pillow menu is available. This Wellington hotel provides complimentary wired and wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (NZD 30.00 per night; includes in/out privileges)
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 33 for adults and NZD 16.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Hindi

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 01 November 2018 to 31 March 2021 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 50.0 per day.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 33 for adults and NZD 16.50 for children (approximately)
  • Covered self-parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Can I cancel my reservation for free at James Cook Hotel Grand Chancellor and receive a full refund?
Yes, James Cook Hotel Grand Chancellor offers free cancellation on select room rates, because flexibility matters! Please refer to James Cook Hotel Grand Chancellor cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at James Cook Hotel Grand Chancellor?
As of 8 Mar 2021, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on 12 Mar 2021 start from NZ$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is James Cook Hotel Grand Chancellor pet-friendly?
No, only service animals are welcome at the property.
How much is parking at James Cook Hotel Grand Chancellor?
Self-parking is available for NZD 30.00 per night.
What time is check-in at James Cook Hotel Grand Chancellor?
Check-in is from 2:00 PM - anytime.
What time is check-out at James Cook Hotel Grand Chancellor?
Checkout is at 11 AM.
Where is James Cook Hotel Grand Chancellor located?
This family-friendly Wellington hotel is located near the airport, within a 15-minute walk of St Paul's Cathedral, Carter Observatory and Te Papa (Museum of New Zealand). Old St Paul's and Botanic Gardens are also within 1 mi (2 km). Wellington Station is 10 minutes by foot.
4.2
Very good
Rating 5 - Excellent. 457 out of 1120 reviews
5 - Excellent 41%
Rating 4 - Good. 486 out of 1120 reviews
4 - Good 43%
Rating 3 - Okay. 130 out of 1120 reviews
3 - Okay 12%
Rating 2 - Poor. 36 out of 1120 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 1120 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Julian at the front desk was outstanding.
Stayed 1 night in Feb 2021

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities
The room I had was very dated but the bed was comfy and the staff were excellent and location is fantastic.
Stayed 1 night in Mar 2021

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Location was fantastic and the breakfast was great.
Stayed 2 nights in Feb 2021

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
location excellent. rooms a bit tired/dated. staff pleasant /helpful.
Stayed 2 nights in Feb 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

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