- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, will stay here again., the hotel staff were very welcoming. Restaurant food excellent. All up a memorable stay
Stayed 1 night in Mar. 2020
Overview of James Cook Hotel Grand Chancellor
Photo gallery
Guest reviews
Very Good
3,088 reviews
Amenities
- Free WiFi
- Air Conditioning
- Spa
- Restaurant
Map
147 The Terrace, Wellington
Explore the area
Lambton Quay7 min walk
TSB Bank Arena8 min walk
Frank Kitts Park9 min walk
Wellington (WLG-Wellington Intl.)17 min drive
Choose dates to view prices
Free cancellation on all rooms
You can change or cancel this stay if plans change. Because flexibility matters.
Terrace Room
Photos of Terrace Room
Terrace Room
Room amenities
- 24 sq m
- Sleeps 4
Show detailsDouble Room, 1 King Bed (Lambton)
Photos of Double Room, 1 King Bed (Lambton)
Double Room, 1 King Bed (Lambton)
Room amenities
- 28 sq m
- Sleeps 2
Show detailsClub Room, 1 King Bed
Photos of Club Room, 1 King Bed
Club Room, 1 King Bed
Room amenities
- 28 sq m
- City view
- Sleeps 2
Show detailsCity Suite, 1 Bedroom, Business Lounge Access, City View
Photos of City Suite, 1 Bedroom, Business Lounge Access, City View
City Suite, 1 Bedroom, Business Lounge Access, City View
Room amenities
- 60 sq m
- City view
- Sleeps 3
Show detailsPremium Room
Photos of Premium Room
Premium Room
Room amenities
- 30 sq m
- City view
- Sleeps 2
Show detailsTwin Room (Lambton)
Photos of Twin Room (Lambton)
Twin Room (Lambton)
Room amenities
- 28 sq m
- Sleeps 3
Show detailsFamily Studio, 2 Double Beds
Photos of Family Studio, 2 Double Beds
Family Studio, 2 Double Beds
Room amenities
- 60 sq m
- Sleeps 5
Show detailsExecutive Double Room
Photos of Executive Double Room
Executive Double Room
Room amenities
- 28 sq m
- Sleeps 2
Show detailsExecutive Twin Room
Photos of Executive Twin Room
Executive Twin Room
Room amenities
- 28 sq m
- Sleeps 4
Show detailsClub Studio Suite, Harbour View
Photos of Club Studio Suite, Harbour View
Club Studio Suite, Harbour View
Room amenities
- 60 sq m
- Harbor view
- Sleeps 2
Show details
About this area
Wellington
James Cook Hotel Grand Chancellor is located near the beach and in a walkable area with good shopping. Interislander Ferry Terminal and Wellington Waterfront are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cuba Street Mall and Oriental Parade. Travelling with kids? Don't miss Wellington Zoo and The Weta Cave.
What's nearby
- Lambton Quay - 7 min walk
- TSB Bank Arena - 8 min walk
- Frank Kitts Park - 9 min walk
- Wellington Waterfront - 9 min walk
- Carter Observatory - 13 min walk
Getting around
- Wellington Station - 10 min walk
- Wellington (WLG-Wellington Intl.) - 17 min drive
Restaurants
- Where to eat
- Whitbys Restaurant – Restaurant with a bar. Serves breakfast and lunch daily.
- Sojourn Cafe and Bar – Café with a bar. Serves breakfast, lunch, dinner and light fare on selected days.
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Valet parking: NZD 30.00 per night
Parking height restrictions apply
Food and drink
Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: NZD 32 for adults and NZD 16 for children
2 restaurants and 1 coffee shop/cafe
2 bars/lounges
24-hour room service
Coffee/tea in a common area
Things to do
Fitness centre
Full-service spa
Family friendly
Babysitting/childcare (surcharge)
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Fridge
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Wedding services
Languages spoken
Chinese
English
Hindi
Business services
Meeting rooms
Conference centre
Spa
3 treatment rooms
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - hot stone
Massage/treatment rooms
Spa open selected days
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Smoke-free property
TV in reception
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Heating
Linens
Pillow menu
Premium bedding
Bathroom
Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels
Entertainment
LCD TV
Satellite channels
Food and drink
Minibar
Fridge
More
Desk
Free newspapers (weekdays)
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Policies
Check-in
Check-in between 2 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
- For more details, please contact the property using the information on the booking confirmation.
Renovations and closures
The property will be renovating from 01 November 2018 until 31 December 2020 (completion date subject to change). The following areas are affected:
- Selected guestrooms
- Spa
Pets
- Pets not allowed (service animals welcome)
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for NZD 50.0 per day.
Payment types accepted at this property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: NZD 32 for adults and NZD 16 for children (approximately)
- Valet parking fee: NZD 30.00 per night (in/out privileges)
- Rollaway bed fee: NZD 50.0 per day
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a $100 NZD cash bond must be paid at check-in.
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Parking height restrictions apply.
Property is also known as
- James Cook Hotel Grand Chancellor Wellington
- James Cook Hotel Grand Chancellor
- James Cook Grand Chancellor Wellington
- James Cook Grand Chancellor
- James Cook Wellington
Guest reviews
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great foyer with it easy to get food and beverage whether that be breakfast in the morning or a snack at night. Concierge service was outstanding
Stayed 1 night in Mar. 2020
- Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar. 2020
This traveller didn’t leave comments with their review
Stayed 1 night in Mar. 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Everything was to great satisfaction, especially the staff, very accommodating
Stayed 1 night in Feb. 2020