Deluxe Apartment, 2 Bedrooms | Living area
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Reviews of U Suites on Manners

3.5 out of 5
U Suites on Manners
79 Manners Street, Te Aro, Wellington

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 62 reviews" "
Rating 8 - Good. 17 out of 62 reviews" "
Rating 6 - Okay. 15 out of 62 reviews" "
Rating 4 - Poor. 11 out of 62 reviews" "
Rating 2 - Terrible. 4 out of 62 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Linzi

Stayed 2 nights in Apr 2024

4/10 Poor

Phil

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Though this accommodation was convenient to everything it is in a desperate need of refurbishment. The lobby smelled of boiled cabbage. Also, the place is quite noisy from the street noise below. Double windows with decent curtains may help to reduce the noise level.
Stayed 3 nights in Feb 2024

4/10 Poor

Clare

Stayed 2 nights in Jan 2024

6/10 Okay

Robyn

Liked: Cleanliness
Good location very noisy at night Property could do with some tlc Shower door did not close so water everywhere. But very responsible for the cost, clean and tidy had everything we needed.
Stayed 2 nights in Oct 2023

6/10 Okay

Warren

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Very conveniently located - right on Cuba Street.
Stayed 5 nights in Sep 2023

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities
Great space. Good communication. Would definitely return.
Stayed 2 nights in Sep 2023

6/10 Okay

Kellie ann, Tauranga

Travelled with family
Liked: Cleanliness
Excellent location for walking to all the shops, te Papa, waterfront and bus stops at front door. However a lot of homeless now frequent the area (not property fault but Wellington council etc) and they sleep on the streets below. A lot of fights & arguments so not the Wellington central we used to know… property did not have a balcony as we thought we’d booked that specifically. No good sleeping 5 as sofa bed is not good enough for an adult very uncomfortable & not enough suitable bedding to be warm. No extra bedding provided. Was very clean just getting too old really. And price reflects this I guess. Easy check in etc.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kacee Heta

Stayed 1 night in May 2023

10/10 Excellent

Kevin Raniera Te

Liked: Cleanliness, property conditions & facilities
Great location ,parking not good
Stayed 1 night in May 2023

6/10 Okay

Lucy

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Very central location but the apartment itself was very shabby. The banister of the stairs was broken. The fridge was switched off when we got there so there was a drawer full of water in the freezer and the milk they left was unsafe. There was an empty hand soap dispenser in the bathroom. It is a noisy area at night and you could hear everything happening outside from the front bedroom. One of the tv remotes was missing. The couch was close to falling apart. I would say this apartment would be fine for people in the city to party but definitely not for a family.
Stayed 6 nights in Apr 2023

6/10 Okay

John

Disliked: Property conditions & facilities
The apartment itself was great - very spacious. It is just a shame that it does require some TLC
Stayed 2 nights in Mar 2023

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, room comfort
filthy dirty
Well it starts at the lift smelling of mould. Then the apartment is dirty, Like filthy dirty. The kitchen plug is hanging out the wall, mould in the bathroom, the duvet covers are stained, the windows that don't lock....etc etc Enjoy your stay if you book!!!
Stayed 1 night in Mar 2023

2/10 Terrible

Brian

Stayed 2 nights in Mar 2023

6/10 Okay

Nikki

Liked: Cleanliness
Disliked: Property conditions & facilities
No lift for the top 2 floors which we didnt know until the day of arrival. There was no extra security lock or chain on the entrance door. The door frame to the outside deck was old and damaged.
Stayed 2 nights in Mar 2023

6/10 Okay

Richard

Travelled with partner
Disliked: Property conditions & facilities
We liked the location but the paintwork and finishing was poor.also quite noisy with nearby aircon and parties
Stayed 3 nights in Feb 2023

6/10 Okay

Brianna

Travelled with group
Disliked: Cleanliness, amenities
It just felt dirty. None bar 2 of the lights were working and when I went to use the lamps on either side of the bed, after 1 minute the switch for them was incredibly hot. Not safe at all.
Stayed 6 nights in Feb 2023

2/10 Terrible

Dion, Los Altos Hills

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not what was shown in the photos or advertised. Had to walk up multiple flights of stairs; room was very shabby; dog excrement and trash all around the entrance. We couldn’t stay there is was so disgusting.

6/10 Okay

Jed

Stayed 1 night in Dec 2022

8/10 Good

Jodie

Stayed 1 night in Dec 2022

4/10 Poor

Keith

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not at all what we were expecting, dated, worn and not particularly clean
Stayed 2 nights in Jul 2022

10/10 Excellent

Rhys

Stayed 2 nights in Jul 2022

8/10 Good

Amber

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location easy to access warm and tidy
Stayed 2 nights in May 2022

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I have never ever had the displeasure of staying in a more dirty, falling apart, noisy, malodorous apartment in my life. From mound in the kitchen bin, flies on the window sills, dirty shower and 2 small Kmart fans to cool a 30 degree day with no air conditioning on site! We could not dispose of rubbish as codes did not work. The lift smelt like urine and toilet spray. Booked 4 nights and only stayed one. These people would not answer the phone when I called and txt back that they were busy. I booked another hotel. They refused to refund any of our money at all. Took the shine off our holiday. So, so disappointed. This place needs us be taken off the internet for accommodation until it is clearly up to scratch. DO NOT BOOK.
Stayed 3 nights in Jan 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Great location, however poorly cleaned, there were dirty marks on the bed quilt in appt 4, there was someone elses food in the freezer, the windows were extremely dirty and the heaters were inadequate. Shower leaked, some light bulbs were not working and the toilet flush did not work well.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family stayed here for almost a week while in Wellington and it was absolutely perfect!
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2021

10/10 Excellent

Kelly

Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access, good communication with U Suites. Perfect location for our requirements. Some maintenance required - dryer in laundry not functioning correctly, poor tv signal & broken arm chair. Otherwise no problems and would stay again.
Stayed 3 nights in Jun 2021
Response from Elena on 15 Jun 2021
Thank you so much for taking your time to write the review. I will address the maintenance problem with the team and get them fixed as soon as we can

8/10 Good

R

Stayed 2 nights in Jun 2021
Response from Elena on 15 Jun 2021
Thank you for your feedback!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not clean. Doors broken.Carpet and vouch stained
Stayed 1 night in May 2021

10/10 Excellent

Tiffany

Stayed 1 night in Apr 2021

4/10 Poor

Paul

Disliked: Amenities, property conditions & facilities
Extremely poor quality of rooms. So many items broken and not functioning.
Stayed 1 night in Jan 2021

8/10 Good

Sue, Leigh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and very spacious. Was inconvenient not being to leave our bags there, instead had to walk some distance to another hotel. Very friendly staff. Decor tired.
Stayed 1 night in Nov 2020

4/10 Poor

PH, Auckland

Travelled with group
Liked: Cleanliness
Rude staff at check in !!!! The noise at night is so extreme that none of us slept - very expensive for something so basic
Stayed 1 night in Oct 2020
Response from Heather on 10 Nov 2020
Thank you for your feedback, we are addressing these issues.

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2020
Response from Heather on 10 Nov 2020
Thank you for your feedback, we hope to host you again soon!

8/10 Good

Melinda, Auckland

Travelled with family
Liked: Cleanliness
The place was in a great location but expect a little noise at night. Plenty of room which was really good.
Stayed 2 nights in Jul 2020
Response from Heather on 27 Jul 2020
Hi Melinda, thank you for your feedback! We are happy to hear your stay was enjoyable, we hope to see you again

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities
Pretty terrible. Not like the photos at all and probably 10 years too late for a nice stay.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good spacious apartment that worked well for our group of 3. Lovely old Art Deco building, loved the features though it could do with an upgrade. Good location and was ideal for our short stay for WOW.
Stayed 2 nights in Oct 2019
Response from Heather on 28 Oct 2019
Thank you for staying with us! We are always happy to hear our guests have enjoyed their stay.

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Good location Didn’t see anybody while we there ,trying to get in a bit of a run about, overall cleanliness not that great
Stayed 1 night in Sep 2019
Response from Heather on 8 Sept 2019
Hi there, I do hope you enjoyed your stay with us! We are always working to make our guests stay as comfortable as possible and your feedback will help us get there!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Ask to not be given room 8! There's a foot round metal ducting/pipe running alongside the apartment right outside the bedroom window that made a terrible noise the whole night - nobody got any sleep. The sills in the kitchen were covered in mould. It was really nicely decorated, but the apartment itself is in need of maintenance - carpet is shot, lip from the carpet to tiles isn't good, skirting and finishing in bathroom is rough. The location is totally brilliant, it's just a shame we got no sleep.
Stayed 1 night in Aug 2019
Response from Heather on 29 Aug 2019
Thank you for your feedback, it always helps to know which areas we can improve.

10/10 Excellent

Meghan, Hawkes Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Heather on 19 Aug 2019
Hi Meghan! Thank you for your fabulous score! I hope we see you again sometime soon

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Aug 2019
Response from Heather on 19 Aug 2019
Hi there, thank you for your review! I hope you enjoyed your stay with us and that we will see you again sometime soon

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the high position, high ceilings and views but didnt like the stairs as the lift only goes half way up, so with your luggage and a flu its a bit of a workout
Stayed 1 night in Jul 2019
Response from Heather on 22 Jul 2019
Thank you for your feedback! It always helps to know where we make any improvements, I hope you have a great day!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location very close to bars and restaurants. Our apartment was well set up and ensured we had a pleasant stay.
Stayed 5 nights in May 2019
Response from Heather on 3 Jul 2019
Hi there, Thank you for your feedback. I am very pleased to hear you enjoyed your stay with us and hope in the future when you are visiting Wellington that you will choose us,

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Very handy location, however very tired and apartment needed attention and seem quite deceiving via website/pictures for the price.
Stayed 1 night in May 2019
Response from Heather on 22 Jul 2019
Thank you for your feedback. It always helps us to know what needs attention!

8/10 Good

Serafina Clow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, convenient, clean lodging
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is Clearly way over rated and does not match photos and descriptions. I feel ripped off and will never stay here again and will make sure people I know stay away. Our family own over 300 apartments in Sydney and these are a disgrace and would never get on our books. And no air conditioning
Stayed 1 night in Jan 2019
Response from Manager on 3 Feb 2019
Hi Les I am very sorry to read of your experience and I do apologise again that we were unable to cancel your reservation the week prior due to it being a non refundable booking. Regrettably we have been unable to delight you during your stay and thank you for taking the time to let us know of the issues faced. The Apartment is a very popular one and we plan to take the opportunity to address some areas of attention in the coming months. Once again we thank you for taking the time to tell us of your experience.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, room comfort
A nice relaxed stay but aircon would be nice
My husband and I had a wonderful stay at the U Suites on Manners. Great service and a nice comfy stay apart from there was no air con :(
Stayed 1 night in Jan 2019