A total gem. We were blown away with how awesome this place was in every way.
First, it's totally clean, inside and out. Room is clean, restrooms, hallway; someone definitely cares about this place.
Second, parking was a total breeze. While their location is in downtown, there is plenty of street parking right next to the hotel that is free at night. I suppose this might be a costly proposition if you need to leave a car there during the day, but for staying overnight this is perfect, free and convenient. Also, the ferry is just 8 minutes drive away in case you're headed to the South Island.
Thirdly, the staff is polite, energized and knowledgeable.
Lastly, while the place is under renovation, it didn't impede our stay in any way.
Frankly, this place exceeded my expectations in every way and made me wonder why some folks are complaining about in their reviews...