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"Best part of the Hotel the staff friendly and welcoming . Personally would never stay again . The building is grand unfortunately time and the owners have not been kind to it. Very dated and neglected in parts. Appreciate that it’s a budget hotel but come on owners update the facilities. Paid £17:95 for a one course meal in the buffet restaurant was not worth it my opinion. So did not stay for breakfast had at a local cafe instead."

"great views over north bay room clean bit dated carpet needs cleaning/ replacing bath room window will not close properly"

"Room clean, tidy and nice. Bed was comfy Food was average, stayed for t"

"Excellent food and service both for evening meal and breakfast. We had the private dining room, which for a larger party I really can recommend. Though we were not required to we pre-ordered which made the whole evening seamless. Probably just me but there were 6 different light switches in the room. Finding the right combination for bathroom, ceiling and bedside trial and error. "

"Friendly staff, nice quiet room! Breakfast was poor. No eggs both days."

"This place was such a disappointment. Should be closed down during renovation as have Travelodge opposite. Not clean, dust and dbrus everywhere. Builders in lifts and corridors while getting to and from rooms. A shambles. Residents bar closed at 10pm ! We went across road for late drink and they closed at 12. Breakfast was cold, dry, rubber eggs cold. Bread for toast was damp and the thinnest bread I have ever seen. No way will we return at least for next 5 years which will be how long it takes to make it decent. Shame, once the jewel of Scarborough!!"

"All was good but the breakfast was not great,"

"Friendly staff very helpful was too hot in bathroom radiator on which made bedroom clean very hot had a hot dripping tap"

"rooms were clean and tidy Staff were very friendly and on arrival and throughout our stay. went out of there way to help or deal with any issue. great service. Breakfast was included. Good choice was offered and was delivered quickly and efficiently. Evening meals were great value for money and plenty of choice. Bar had a nice cosy relaxing atmosphere. The old lodge stay was as expected would recommend."