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"Wonderful location Car valet service excellent Room very small for price"

"Lots of negativity about this Hotel Our experience was Very good Check-in Swift hall Reception downstairs areas Magnificent Staircase Ladings upto 1st floor all new carpets Clean room was great clean superb shower room Staff we're Fantastic Really Helpful and friendly Yes parts of hotel bit Shabby/need updating which is a huge task giving Size of the building but work ongoing in smartining it up Only real moan the fantastic balcony overlooking the sea front (Smoking Area) could do with pressue washing sooner rather than later and add few more Bins Just booked for next year going to be interesting to see the changes and upgrades they doing "

"We stayed in a junior suite, and it overlooked the front garden area. It was a large, comfortable room with everything you could need for an overnight stay in York. I would request to stay away from the staircases as there are guest bathrooms for the function rooms, and you can hear everything, which was not great when trying to sleep. The TV was smart and displayed all channels and apps. You could order room service, and the staff was prompt and very polite. Medium-grade breakfast with English and continental options, great value for money - option for breakfast in the room on weekends for £5 extra. About a 10 min walk into the city and close to the train station. On-site parking for £22 pounds a day. Overall, it was great stay and I would recommend it to others. "

"Clean room. Nice bathroom. Breakfast decent. Closw to all majorr tourist attractions "

"Er"

"Good social bar area with pool table and games."

"The hotel experience was good with a wonderful breakfast.The only downside for us were the Bar prices which were exorbitant beyond belief. We were a party of 4 and decided to have a nightcap one evening and drank for 1 hour. The bill was beyond belief. Be warned These prices resemble those in Dubai. "

"Great "

"Rooms were nice and big, I had a fab view across the water. Little dated and could do with a minor revamp, but that’s fine. Staff were nice in the hotel. Breakfast was very nice and good for the price (although dining room was a bit difficult to find) Service was slow in the bar area for evening meal, didn’t feel overly welcoming. Food was nice but they made a mistake with a nut allergy that I declared. This was handled really well by the manager - he was apologetic, handled it with the kitchen staff, and replaced & comped our meal. I was absolutely fine and I’m pleased with how it was managed in the end, but more attention needs to be given in the kitchen to stuff like this. Location was good, easy for us to walk to and from to get to everywhere we wanted to in York. "