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"The hotel was very nice and clean. My issue which to me was a big issue was the parking. I’ve searched for a hotel with on site parking so this hotel came up location was good so was the price so I’ve booked it. When I got to the hotel there was no parking in sight so we’ve pulled up on the side road and phoned the hotel that had a recorded message that the closest parking was Q-park car park 6-7 mins walk (might be more if you have a heavy luggage) and the price for 24 hours parking was £32 while the hotel gives you 20% off. I found this to be miss leading. When I mentioned the parking issue to the hotels reception staff they said it’s mentioned that they have parking but it’s self parking (6-7 minutes walk). Based on this every hotel in the UK has parking. Just not always close to the hotel. If a hotel doesn’t have parking with the immediate vicinity they shouldn’t claim there is parking."

"Nice hotel in a good location. Staff were great and breakfast was nice"

"Amazing breakfast! clean room with plenty of space."

"Nice room in lovely elegant surroundings, good service and food. Enjoyed stay"

"Parking was a expensive at the NCP tanner lane but other than that the whole stay was amazing! No faults with the hotel itself the staff were friendly and breakfast was lovely"

"Dinner service was a disaster but we did get the bill cut in half, no questions. Hard mattress, and I normally like a hard mattress. Lovely hotel though"

"Lovely in our favourite city"

"We chose the hotel for its location and the fact that there was parking. Other than checking in, we had no real interaction with the staff because we booked one of the apartments. It was ideal - bedroom, bathroom and kitchen with sitting/dining area. There was a small grocery store around the corner where we could buy supplies. We were only about a 10 -15 minute walk to York Minster and other interesting sights."

"Really good for families. Rooms are clean. Masses of choice for breakfast. Pool is excellent "