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"Dirty floors, carpets laced with dog hair, heaters didn’t work properly. Tv remotes didn’t work in either room. Curtains falling off, holes in walls, large gap in the roof that I had to close myself with an ironing board. No WiFi, mentioned to staff - they didn’t really care. Room cards failed on 4 separate occasions. The whole place is clearly falling apart - the room was awful and the staff working seemed unhappy and unwelcoming in general. Would not stay here again and would advise others to avoid - the room was not cheap and did not represent good value in any way. We literally had to stuff loo roll into one hole in the wall as there was an outside draft coming through!"

"We came here and had a great experience. The rooms were clean and the staff were very friendly. We will come again next time if we have the chance."

"Nice and clean friendly staff away from central no"

"Tidy hotel bit dated deco but apart from that good hotel good location . Comfy beds spacious.. would recommend staying here .."

"Yes welcoming for dogs. Had a poolside suite. Only things i would say are the pillows are very hard and the bed linen could be softer. I say this because is expensive to stay. Also had to pay for a cappuccino at breakfast and i think when you pay this money you shouldnt need too"

"All the staff we spoke to were really friendly and helpful, the 2 ladies who cleaned our room were lovely and the room was immaculate"

"Unfortunately the stay was not a pleasant one! We stayed for two nights and on arrival the room was set up as a twin, this was quickly resolved by staff though. We reported that the pillows were insufficient and need more , we were told they were full and had no spares. The worst thing was the bed which was very uncomfortable and due to the very thin worn mattress’s, they were very thin and it felt that the springs were digging in to you. On the plus side the pub was nice with decent food but the whole experience was let down by the total disregard for customer comfort."

"Room was really quirky, lovely comfortable bed and crisp linen. Receptionist on Sunday morning was lovely and the guy on night duty was a star ( sorry can’t remember there names). Great location too."

"Lovely hotel,staff friendly and helpful easy to contact them,room was comfortable and clean had everything we needed,close to all amenities and town centre."